Letters

There are two types of letters available – Certification Letter (for Alumni only) and Student Status Letter.

Certification Letters, which are official letters that certify a graduate’s status from the University, are available for students who have been conferred or awarded their degrees or graduate diplomas respectively. They are typically issued for application of VISA or Work Pass-related purposes.

Student Status Letters are official letters that verify an individual who is currently registered as an NUS student and will contain their current candidature information. Current students may self-generate this letter from myEduRec. Newly graduated students can also self-generate this letter from myEduRec within 30 calendar days from their conferment date (please allow up to 3 working days from the official conferment date for the graduation information to be shown in the Status Letter.). 

Note: Current students, including graduating students, are students who have not yet been conferred or awarded of their degrees or graduate diplomas respectively. Please refer to the Graduation website for information on conferment.

Please refer to the information below for more details on Certification and Status Letters. You may also wish to refer to the video guide regarding letters here.

Certification Letters (for NUS Alumni only)

Certification Letters are typically issued with the following information:

  • name of graduate (at the point of conferment),
  • degree (with class of honours, if applicable),
  • major/specialization (if applicable)
  • conferment date, and
  • medium of instruction.

You may also wish to refer to the video guide regarding letters here (forward to 5:50mins for information specific to Certification Letters).

You may click here to fill up an online form to request for a Certification Letter.

Each request may take up to 4 working days to process. Your letter may be withheld if there is a ‘Hold’ on your records.

No, there are no charges for a Certification Letter request.

You may also request for the letter to be mailed direct to an institution or organization. The letter will be mailed by normal postal service.

No, the University does not normally replace degree scrolls, nor reprint new degree scrolls or official transcripts if you have changed your name after you have been conferred or awarded your degree or graduate diploma respectively. Instead, a Certification Letter will be issued in lieu.

Note: If your original degree scroll is lost or destroyed, you may also opt to request for an official transcript instead. The transcript will reflect your modules, grades and conferment details. Please request for an official transcript here. You may wish to refer to the Official Transcript webpage for more information.

Student Status Letters

Student Status Letters are typically generated with information pertaining to a student’s current candidature at the University. These include the student’s name, student identification number and academic programme.

Students may also self-generate a Student Status Letter with additional remarks pertaining to:

  • Academic calendar,
  • Exam periods,
  • Medium of instruction, or
  • Singapore residential address.

For students who require a Student Status Letter for visa or NS-related requests, please click here.

You may also wish to refer to the video guide regarding letters here.

Current students, that is, students who have NOT yet been conferred their degrees. These include graduating students (students awaiting official conferment of degree).

Newly graduated students can also obtain a Student Status Letter, which will state their degree conferment details, within 30 calendar days from their conferment date (please allow up to 3 working days from the official conferment date the graduation information to be shown in the Status Letter.). With effect from January 2021, no conferment letters will be issued. 

 

Students may self-generate the letters from myEduRec. A step-by-step guide to generate a Student Status Letter is available here.

For students who require a hard copy Student Status Letter for:

  • Deferment of NS for mid-term tests only, please contact the respective module Department host.
  • Visa or any other NS-related requests, please click here to submit your request.

Please note that each request may take up to 4 working days upon receipt of the form to process. Your letter may be withheld if there is a ‘Hold’ on your records.

No, self-generated letters are computer generated and do not bear a signature.

No, there are no charges for a Student Status Letter request.

You may also request for the letter to be mailed direct to an institution or organization. The letter will be mailed by normal postal service.

The following information is for Undergraduate (Bachelor degrees) students only.

If you have filed for graduation, you may self-generate a Student Status Letter from myEduRec and the programme status will reflect your expected date of conferment should you pass the final examinations and fulfil all the graduation requirements.

If you have filed for graduation AND, upon release of your final examination results, passed all graduation requirements, you may also self-generate a Student Status Letter from myEduRec and the programme status will reflect when you will be conferred the degree having passed all the graduation requirements.

You are considered as officially graduated from the University only when you have been conferred the degree according to the official conferment dates. Please refer to the Graduation website for information on conferment (e.g. conferment dates).

Should you require other types of remarks pertaining to graduation, please submit a request to regbox22@nus.edu.sg. Each request may take up to 4 working days to process. Your letter may be withheld if there is a ‘Hold’ on your records.

For queries pertaining to Certification and Student Status Letters, please refer to the Ask Student Service portal, or send an email to:

All NUS Alumni or current Undergraduate students regbox22@nus.edu.sg (or call 6516 2304)
Note: It may take up to 4 working days to respond to your query. 
Current Yale-NUS students registry@yale-nus.edu.sg
Current Graduate Research students gradenquiry@nus.edu.sg
Current Graduate Coursework students Respective Faculty/School administrators (click here for contact list). 
Students of Non-Graduating programmes (e.g. exchange students) nghelp@nus.edu.sg
  

You may also wish to refer to other Registrar’s Office websites if your query is not covered in this page: