E-degree scrolls and e-transcripts are issued to graduates who were conferred their degrees from July 2019 onwards. An email containing the e-documents will be sent to your NUS Lifelong Email account within two weeks from your date of conferment. Your e-degree scroll and e-transcript will be withheld if there is a “Hold” on your record.

Please refer to the e-Scrolls and e-Transcripts webpage for more details.

Your degree scrolls and complimentary official transcripts will be available for collection according to the following periods:

• Early collection period before Commencement ceremonies.
  • Please refer to the table below to check if you are eligible for early collection.
  • You may still attend Commencement ceremonies if you collect the documents earlier.
• During the annual Commencement ceremonies in July.
• The first Monday following the last day of Commencement ceremonies onwards.
• For those who are not attending Commencement ceremonies.
• If the first Monday is a Public Holiday, then the documents will be available for collection on the next working day instead.
• For self-collection or collection by proxy at Registrar’s Office, appointment can only be made 1 working day before the scheduled date upon receiving an email (in your NUS Lifelong Email account).

Your degree scroll will be withheld if there is a “Hold” on your record. You can log in to myEduRec to check for any “Hold(s)” and contact the relevant office to work out the necessary rectification.

Eligibility for Early Collection Please refer to the Graduation webpage for conferment periods
	Category	Date(s) on which degrees are conferred	Early collection period for students conferred in current Commencement year
1	Undergraduate degrees	31 August (Special Term)	From 3rd Monday of October to last working day of May of the following year. For self-collection or collection by proxy at Registrar’s Office, appointment can only be made 1 working day before the scheduled date upon receiving an email (in your NUS Lifelong Email account).
	Graduate degrees	31 July 31 August 30 September
2	Graduate degrees	31 October 30 November 31 December	From 3rd Monday of January in the following year, to last working day of May. For self-collection or collection by proxy at Registrar’s Office, appointment can only be made 1 working day before the scheduled date upon receiving an email (in your NUS Lifelong Email account).
3	Undergraduate degrees	31 January  (Semester 1)	From 3rd Monday of March, to the last working day of May. For self-collection or collection by proxy at Registrar’s Office, appointment can only be made 1 working day before the scheduled date upon receiving an email (in your NUS Lifelong Email account).
	Graduate degrees	31 January  28 February
4	Graduate degrees	31 March 30 April	From 3rd Monday of May, to the last working day of May. For self-collection or collection by proxy at Registrar’s Office, appointment can only be made 1 working day before the scheduled date upon receiving an email (in your NUS Lifelong Email account).
Eligibility for Collection at Commencement
5	Undergraduate – MBBS degree only	30 April	During Commencement ceremony held in July.
	Undergraduate degrees	30 June  (Semester 2)
	Graduate degrees	30 April 31 May 30 June

If you are a graduate from prior Commencement years but have not collected your degree scroll(s) and transcript(s), you may collect them from the Registrar’s Office throughout the year.

Please complete an online form here to request for an appointment slot. Your degree scroll will be withheld if there is a ‘Hold’ on your record.

Do note that it may take up to 4 working days to respond to your query.

Note: To minimize congregation of crowds at Registrar’s Office, you must make an appointment for self-collection or collection by proxy

1. In Person/By Proxy
   
   Graduates may self-collect or appoint a proxy to collect the degree scroll and transcript at Registrar’s Office by appointment only. Registrar’s Office is open from Monday to Friday (except on Public Holidays).
   
   Graduates who were conferred their degrees on 30 June 2019 and earlier:
   
   Please complete an online form here to request for an appointment slot. Your degree scroll will be withheld if there is a ‘Hold’ on your record.
   
   Do note that it may take up to 4 working days to respond to your query.
   
   Graduates who were conferred their degrees from 31 July 2019 onwards:
   
   Please click here to make an appointment:
   
   • You can start to book an appointment upon receiving an email (in your NUS Lifelong Email account) 1 working day before your eligible collection period (see ‘When can I collect my hard-copy Degree Scroll?’ for eligible collection period).
   • The login name is your NUS email address (e.g. E0123456@u.nus.edu or E0123456@u.yale-nus.edu.sg).
   • Please complete an online form here if you are authorizing a proxy to collect the degree scroll and transcript on your behalf:
   • You will receive an email notification after you have submitted the form.
   • Forward the email notification and a copy of your NRIC or Passport to your proxy to present for verification during collection.
   • Your proxy should also bring his/her own NRIC or Passport for identification during collection.
   
   Your degree scroll will be withheld if there is a ‘Hold’ on your record.
   
   
2. By Courier
   You may also request for the degree scroll and complimentary transcript to be sent to you by courier at a charge. However, the University would not be able to replace the degree scroll should it be lost or irreversibly damaged in the mail. Please note that once your request for delivery by post has been submitted, the payment is non-refundable.
   
   Please make the payment first and submit your mailing request here:
   • Proof of transaction (e.g. screenshot of the transaction) is required to be uploaded.
   • Your request will only be processed after payment is successfully cleared by our bank.
   
   All payment must be in Singapore Dollars. Please make payment by one of the following means below:
   • SGD14.00 (for addresses IN Singapore only); or
   • SGD60.00 (for addresses OUTSIDE of Singapore)
   
   a) Internet Banking (IB)
   You can make payment by means of Internet Banking with the details below if you have a Singapore bank account.
   
   

   Beneficiary’s Name	:	National University of Singapore
   Bank	:	DBS Bank., Singapore
   Bank Code (optional)	:	7171
   Account Number	:	032-000-3133
   Payment Description/Remarks	:	Please specify that payment is for request for degree scroll(s) postage fee.

       
   
   b) Telegraphic Transfer (TT)
   You can make payment by means of Telegraphic Transfer (TT) with the details below if your bank provides TT services. Note: The postage payment of S$14.00 (for Singapore addresses) and S$60.00 (for overseas addresses) does NOT include any administrative fees that may be charged by your bank for TT services.
   
   

   Beneficiary’s Name	:	National University of Singapore
   Bank	:	DBS Bank Ltd., Singapore
   Bank Code	:	7171
   Account Number	:	032-000-3133
   Branch	:	DBS Great World City
   Bank Address	:	DBS Asia Central Marina Bay Financial Centre Tower 3 12 Marina Boulevard Singapore 018982
   SWIFT Code for TT	:	DBSSSGSG
   Branch Code	:	032
   Payment Description/Remarks	:	Payment for degree scroll(s) postage fee.

   
   

   Your degree scroll will be withheld if there is a ‘Hold’ on your record. 

The University does not normally issue a replacement degree scroll if the original one is destroyed or misplaced. Instead, a letter certifying that the student is a graduate of the University will be issued.  For information on certification letters, please click here.

You can opt to collect your degree scroll at Registrar’s Office or receive it by mail. Please refer to ‘How can I collect my hard-copy degree scroll?’ above

You may wish to refer to other Registrar’s Office webpages if your query is not covered in this page:

• Degree Verification
• e-Scrolls and e-Transcripts
• Graduation
• Letters (Certification and Student Status)
• Transcripts