Asynchronous e-learning 1

• Understanding the framework on ‘the trust triangle’
• Drafting a message that demonstrates empathy and transparency based on the understanding of the above framework (submit on Forum)
• Considering suitable facilitation techniques for virtual meetings
• Reflecting on previous virtual meetings as an attendee or a facilitator (Forum Discussion)

Virtual facilitated session on Zoom (Session 1)

• Applying the trust framework in the workplace
• Contemplating practical ways to build and rebuild trust
• Developing preparedness and clarity in facilitating and participative skills, including turn-taking, active listening, verbal and non-verbal communicative strategies
• Using an online platform effectively for virtual discussions
• Activity: A meeting role play - to effectively facilitate and participate in a virtual meeting (to be recorded and access given to participants on LumiNUS)

Asynchronous e-learning 2

• Critique brainstorming and problem solving techniques (Forum Discussion)
• Plan for a virtual team problem solving discussion (Preparation for Session 2 - planning to be done on Google Documents)
• Understand ‘second level thinking’ skills, which includes questioning techniques, involving others, keeping options open, thinking long term
• An online quiz to capture the understanding of the skills above

Virtual facilitated session on Zoom (Session 2)

• Analyse effective brainstorming and problem solving process and steps involved on Google Docs and other online platforms
• Develop a workable plan considering who, what, when, which, how in virtual discussions
• Demonstrate critical and analytical thinking skills in a team
• Assessment: Hosting/evaluating a brainstorming / problem solving meeting  (to be recorded and access given to participants on LumiNUS)