Ms Aileen LAM – NUS CELC

Aileen Lam

Senior Lecturer

Contact Information

Telephone: 6516 6083
Email: elclwa@nus.edu.sg
Office: CELC #03-20 (10 Architecture Drive, Singapore 117511)

Aileen LAM has teaching and corporate training experience in professional communications, media and academic writing. She has lived in Algeria, Boston and Hong Kong, and enjoys meeting and learning from people from all walks of life. She is also passionate about education technology and has developed blended and online courses. She has won multiple teaching awards and continues to enjoy conversations about student engagement, curriculum development and digital learning as well as discussions about industry developments and trends.

Recent Courses Taught and/or Coordinated

ES2002 Business Communication for Leaders (BBA)
CS2101 Effective Communication for Computing Professionals
FAS1101 Writing Academically: Arts and Social Sciences
CG1112 Engineering Principles and Practice II

Awards & Recognition

CELC Teaching Excellence Award AY2024/2025
CELC Teaching Excellence Award AY2021/2022
NUS Annual Teaching Excellence Award 2022
NUS Annual Digital Excellence Award 2021
CELC Teaching Excellence Award AY2020/2021
FASS Faculty Teaching Excellence Award AY2018/2019
FASS Faculty Teaching Excellence Award AY2017/2018

Grant Projects

edX MOOC: Intercultural Communication at work - Land the job and do it well. Learning Innovation Fund-Technology (LIFT)

Selected Publications (since 2019)

Lam, A. (2025). Keeping up with Industry: Understanding the Evolving Professional Communication Needs in Asia. International Journal of TESOL Studies, 7(3), 4-11. https://doi.org/10.58304/ijts.250212
Lam, A.W. (2025, June 4). How Students Use Generative AI Beyond Writing. Faculty Focus. https://www.facultyfocus.com/articles/teaching-with-technology-articles/how-students-use-generative-ai-beyond-writing/
Lam, A. W. (2024, May 1). Embracing AI in education. Faculty Focus. https://www.facultyfocus.com/articles/teaching-with-technology-articles/embracing-ai-in-education/
Loo, D. B. & Lam, A. W. (2023). Managing and/or leading? Exploring the identity of unit coordinators through two case studies. Asia-Pacific Journal of Futures in Education and Society, 2(1), 7–22. https://doi.org/10.58946/apjfes-2.1.P1
Loo, D. B., & Lam, A. W. (2022, Sep 19). Module coordinators supporting each other: The value of collaborative reflection for middle managers. Faculty Focus. https://www.facultyfocus.com/articles/academicleadership/module-coordinators-supporting-each-other-the-value-of-collaborative-reflection-for-middle-managers/
Lam, W. A., & Loo, D. B. (2022, Jan 21). Unguarded Conversations-Finding your critical friend. Teaching Connections. https://blog.nus.edu.sg/teachingconnections/2022/01/21/unguarded-conversations-finding-your-critical-friend
Lam, W. A., Luu, T. H. L., & Sim, S. C. S. (2021, Sept 25). 8 questions to think about when developing a MOOC. Teaching Connections. https://blog.nus.edu.sg/teachingconnections/2021/09/25/8-questions-to-think-about-when-developing-a-mooc/
Lam, W. A. (2021, Apr 21). Student Perceptions of Synchronous Online Learning. Teaching Connections. https://blog.nus.edu.sg/teachingconnections/2021/04/21/student-perceptions-of-synchronous-online-learning/
Lam, A. W. L., Luu, T. H. L., & Chong, S. P. M. (2020). Lessons in online course design and implementation. Asian Journal of the Scholarship of Teaching and Learning, 10(2). 245-255.
Lam, W. A. (2020, Apr 7). PechaKucha for Academic Sharing: Lessons Learned. Teaching Connections. https://blog.nus.edu.sg/teachingconnections/2020/04/07/reflections-on-pechakucha-presentations/

Selected Presentations (since 2019)

Lam, A. W. (2025, November 19). Strategies and Implementation of AI Tools in Educational Practice [Keynote Address]. 8th Leadership and Management Perspectives in Higher Education (LAMP) Summit, Philippine Association of Colleges and Universities, Philippines
Lam, A. W. (2025, October 27). Generative AI usage in Communication Assessments: Undergraduates in a Singaporean Institution [Paper Presentation]. DX25- Global Conference on Digital Transformation in Higher Education, Malaysia.
Lam, A. W (2025, June 27). Leveraging AI for educational progress. Generative AI in Education. [Webinar]. San Pedro College, Davao City, Philippines.
Lam, A. W (2025, May 22). Students’ use of Generative AI for Business Communication Assessments [Lightning Talk]. 7th CELC Symposium, National University of Singapore, Singapore.
Mattar, N., Lam, A. W, & Tan, D. (2024, Dec 3). Student wellbeing: Perception of support in blended learning environments [Paper presentation]. Higher Education Conference in Singapore, National University of Singapore, Singapore.
Lam, A. W. (2024, Dec 3). Opportunity, Implementation, Evaluation: Raising Awareness of Generative AI use in a Business Communication course [Lightning Talk]. Higher Education Conference Singapore, National University of Singapore, Singapore.
Lam, A. W. (2023 December 7). ChatGPT and Teacher Education/ Development. Higher Education Campus Conference (HECC), Singapore.
Lam, A. W. (2023, December 6). Embracing Emerging Technologies in Philippine Education. 2023 Philippine Education Conference. Inspiring Reforms that Transform Philippine Education, Pasay City, Manila, Philippines.
Lam, A. W. (2022, December). Evaluating a synchronous online professional communication course using the Community of Inquiry Framework [Paper Presentation]. Higher Education Campus Conference 2022, Singapore. https://nus.edu.sg/cdtl/engagement/conferences/higher-education-campus-conference-2022/hecc-2022-home
Lam, A. W. (2022, May) The Role of Qualitative Feedback in Curriculum Enhancements in a Professional Communication Course [Lightning Talk]. CELC 6th Symposium, Singapore. https://www.nus.edu.sg/celc/esymposium/index.html
Norhayati, I., Lam, A. W., & Chong, S.P.M (2022, May) Professional Communication Curriculum: Staying Relevant with Industry Insights [Paper presentation]. CELC 6th Symposium, Singapore. https://www.nus.edu.sg/celc/esymposium/index.html
Lam, A. W., Luu, T. H. L. & Sim, S. (2021, December). Riding the MOOC wave - lessons learned and the way forward. CELC speaker series, Singapore.
Lam, A. W. (2021, January). Personal emergencies- leveraging technology to conduct synchronous online lessons [Paper Presentation]. HKCPD Hub International Conference 2021, Hong Kong. https://hkcpdhub.hku.hk/conference2021/
Lam, A. W., Luu, T. H. L. & Sim, S. (2021, January). Rethinking professional communication course design using the IQ-EQ-CQ-AQ framework [Paper Presentation]. HKCPD Hub International Conference 2021, Hong Kong. https://hkcpdhub.hku.hk/conference2021/
Lam, A. W. (2020, December). Student Perceptions of Synchronous Online Learning [Pechakucha Presentation]. Higher Education Campus Conference 2020, Singapore. https://www.nus.edu.sg/cdtl/engagement/conferences/e-higher-education-campus-conference-(e-hecc)-2020/e-hecc-2020-home
Lam, A. W, Luu, T. H. L. & Sim, S. (2020, December). Beyond pedagogy: Factors to consider for MOOC development [Paper Presentation]. Higher Education Campus Conference 2020, Singapore. https://www.nus.edu.sg/cdtl/engagement/conferences/e-higher-education-campus-conference-(e-hecc)-2020/e-hecc-2020-home
Lam, A. W. (2019, November). Considerations for inclusive education in online curriculum design [Pechakucha Presentation]. Higher Education Campus Conference 2019, Singapore. https://nus.edu.sg/cdtl/engagement/conferences/higher-education-campus-conference-(hecc-2019)/hecc-home