Some of the most frequently asked questions are collated into a 3-minute video for the following ModReg functions:
Click on each sub-section below for comprehensive list of FAQs.
Can I use my personal email address to contact any NUS staff?
As you are a NUS student, communications from the University to students will be via the NUS email account. Students are expected to use the NUS email account to contact NUS staff and state their Student ID and full name.
A message is shown after clicking “Submit Module Requests”. What should I do?
The page is available only during the stipulated dates. Refer to the ModReg schedule here. In addition, you need to fulfil the conditions as follows:
If you require further assistance, please write to firstname.lastname@example.org using your NUS email account stating your Student ID and full name.
What is the difference between “exchange” and “non-exchange”?
You are considered an exchange student if your home university is a NUS partner university and you have been nominated by your home university for exchange at NUS. You are considered a non-exchange if you are in the categories as follows:
Home faculty is the faculty that you belong to. Module host faculty/department is the faculty/department that is offering the module.
Where can I find the lecture, tutorial and lab timetables for a module?
The timetables are listed on NUSMods.
If I am happy with my current registered modules, do I have to participate in the “Submit Module Requests” rounds?
The “Submit Module Requests” round is for students who wish to replace some current registered modules or select more modules to read.
I was not approved for a module that I chose in my online application earlier. Can I add this module during “Submit Module Requests” rounds?
You can add the module if “Submit Module Requests” round is active. If you do not meet this requirement, you can appeal submit an appeal under appeal type “Unable to secure module”.
I am unable to find modules that I wish to read in the module search page.
Please check if the modules are offered in this semester via NUSMods. To check if the module is offered to Non-Graduating students, click here. If you are unable to find the module in your module search even though it is offered in this semester, you may submit an appeal under appeal type “Issues while selecting Module”.
Business modules: Only students who have been offered Business modules during the application stage will be able to see the modules during “Submit Module Requests.”
How many modules can I select for each “Submit Module Requests” round?
You can select up to 23 MCs, excluding the modules that are currently allocated. You are required to enter the number of MCs you require from the “Submit Module Requests” round. The MCs should exclude pre-allocated modules.
Please note that modules will be allocated based on pre-requisites, places available and maximum workload for Non-Graduating students.
If you wish to do more than the allowed maximum workload, please seek support from your home university via email before submitting appeal to NUS under appeal type "Max Workload Waiver". Additionally, please forward the email from your home university to email@example.com.
You are not required to drop any modules in order to submit module requests. See question 6 below.
Is there an option for me to drop a current registered module if the module that I wish to select is approved?
Yes, you can select the module code in the “Drop any module if this is allocated” dropdown list when you are selecting the module class to add.
I forgot to select the option to drop the allocated module while submitting the module request. What should I do?
Please use your NUS email to contact the module host faculty/department of the new module to inform of your decision to drop the module immediately (click here). State your Student ID and full name to facilitate processing of your request.
Yes, you would have to also select the current registered module code in the “Drop any module if this is allocated” dropdown list when you are selecting the module class to add.
If you do not wish to drop the current registered module, please select another module. Students are not allowed to read modules with any kinds of timetable clashes
I encountered a message that there is a timetable conflict between the new module and one of the registered modules?
You can select the registered module code in the “Drop any module if this is allocated” dropdown list to indicate that you wish to drop the module if the new one is allocated.
How do I change the lecture group for a module?
If you intend to change a lecture group for an enrolled module, you would have to drop the module before selecting the desired time slot during “Submit Module Requests”.
If you have not submitted your request, you can click the “Edit/View Details” link to select your preferred lecture group during an active round.
If you have already submitted your request and/or been allocated the module, you would have to submit an appeal under appeal type “Change Lecture Class”.
I encountered a message to contact the host department after selecting the module class.
Please use your NUS email to contact the module host faculty/department to inform of the issue (click here). State your student ID and full name to facilitate processing of your request.
Do I need to upload my transcript when selecting the module class?
You are required to upload your transcript reflecting the modules that you have taken during your period at your home university and/or other study abroad programmes. The host faculty/department will use the transcript to verify your eligibility to read the module.
Would I get any email notification after submitting my module requests?
There will not be any email notification. After submitting your module requests, you will see the status “Pending Approval” and a link “View Details” .
I accidentally submitted my request without adding all the modules that I want. What should I do?
Submission is irrevocable. You can submit an appeal under appeal type “Unable to secure module”.
How long does it take to process my module requests?
The module request approvers will assess the successfully submitted module requests during/immediately after “Submit Module Requests”. In an ideal situation, they will release the outcome of the requests before the next “Select Tutorials/Labs” Round 1. Students are strongly advised to remain contactable during each “Submit Module Requests” to assist them while their requests are being processed.
My module request status is “Allocated”. What does it mean?
For module with status “Allocated”, it means that the module request approvers have approved your request and the module has been allocated to you. You may also verify that the approved module appears under “View My Classes”.
For module with status “Not Processed”, it means that the module request approvers have not processed your request and the module is not allocated to you. Please click on “View Details” link to see the comments under Home or Host Faculty.
If the module request status is “Not Processed”, you can submit an appeal under the appeal type “Unable to secure module".
You may click “View Details” to see module request approver’s comments.
I am unable to select tutorial/lab classes for my module. What should I do?
Please check if the module has tutorial/lab classes via NUSMods. If the module has tutorial/lab classes and you do not see it under Select Tutorials/Labs page, please use your NUS email to contact the module host faculty/department to enquire (click here). State your Student ID and full name to facilitate processing of your request.
I have not secured a tutorial class after “Select Tutorials/Labs” Round 1. What should I do?
There are two rounds of tutorial balloting. If you are unsuccessful in the first round, you should try in the second round and/or subsequent “Add/Swap Tutorials/Labs” Round.
I want to switch my allocated tutorial class to another class in “Select Tutorials/Labs” Round 2, but I cannot drop my allocated class and perform ranking again. Why is this so?
Students who have been allocated tutorial classes in “Select Tutorials/Labs” Round 1 of balloting cannot rank those tutorial classes again. Adding/swapping of allocated tutorial classes can only be done during “Add/Swap Tutorials/Labs” Round.
I have been informed that certain modules will be pre-allocated to me. However, the modules are still not listed under “View My Classes”.
Pre-allocation of modules is arranged by the module host faculty/department. Thus, please check with the module host faculty/department (click here).
My friend and I are from the same programme and level of study. However, my friend was allocated the module while I was not. Why is this so?
The host faculty/department have deemed that you may not have met the requisites. Another possibility is that the module does not have any available places for Non-Graduating students.
In a situation of a tie between/among students and the demand exceed the places available, the tie-breakers will kick in (please refer here for information on tie-breakers).
I accidentally/unintentionally dropped a module which I had obtained earlier. Can I get my module reinstated?
For a module to be dropped, students must go through a 3-steps process: select module to drop, click “Drop Classes” and finally confirm the drop. Therefore, students have the chance to check the details of the module to drop before the action is being effected. As such, the module cannot be reinstated.
If the “Submit Module Requests” round is still ongoing, you may try adding for the module again, or you can submit an appeal under appeal type “Unable to secure module” if the “Submit Module Requests” round is over. Please note that appeal approval is subjected to various conditions, such as fulfilment of requisites and availability of vacancy.
In the process of dropping module(s), I received a message that the total MCs of my allocated modules fall below the minimum workload requirement. What should I do?
Please write to firstname.lastname@example.org using your NUS email account, stating your Student ID and full name to seek for assistance.
May I know the types of appeal available for students?
It has been many days since I filed my online appeal and I have not received a reply. Who should I contact?
You can refer to the ModReg website under the "Submit Appeals/Inquiries Function" for the unit that is handling your appeal (e.g. Student home faculty/department or module host department). Please refer to the Contact Us tab for the relevant faculty/department's contact information. State your Student ID and full name to facilitate processing of your request.