Student Finance Matters

Expand all
Collapse all

Payments

Popular FAQs

Other Payments Modes

Students may make payment via NUSFastPay using:

  • PayNow QR
  • Flywire – International wire transfers, cards and selected e-wallets
  • Visa, Mastercard, American Express and Alipay (processed via PayPal)
  • Convera – International wire transfers

Important: The selected payment method cannot be changed after the payment has been submitted.

Payment Charges

PayNow QR

  • No processing fee applies.

Flywire

  • International wire transfer: No processing fee.
  • Domestic cards: 1.5% processing fee (displayed before payment confirmation).
  • International cards and selected e-wallets, including Apple Pay, Google Pay, Alipay and WeChat Pay*. The total amount payable in your selected currency, including any applicable charges, will be displayed before payment confirmation.
  • *Available payment methods and any applicable charges may vary depending on the payer’s country and currency.

Visa, Mastercard, American Express & Alipay (via PayPal)

  • 1% processing fee for Singapore-issued Visa, Mastercard and American Express cards.
  • 3.15% processing fee for foreign-issued Visa, Mastercard and Alipay.

Convera

  • No processing fee applies.
To pay Student Bill online,
  1. Login to NUSFastPay with your NUSNET ID and Password
  2. Under Account Dashboard, please click on “Education Records System”
  3. Upon arriving at the Education Records System payment page, key in the payment amount payable and click on “Add to Fees and Charges Cart” To add another Fees / Charges to Cart – Mouse over to Charges and click on the item to make payment for.
  4. If all items added to Fees and Charges Cart are in order, Click on “Process Payment” to check out
If you are paying by Visa via NUSFastPay (via PayPal) and the payment amount is S$1,000:
  • Singapore-issued Visa card: A 1% processing fee (S$10.00) applies, making the total amount payable S$1,010.00.
  • Foreign-issued Visa card: A 3.15% processing fee (S$31.50) applies, making the total amount payable S$1,031.50.
  • Note: The 3.15% processing fee also applies to foreign-issued Mastercard and Alipay payments made via NUSFastPay (processed via PayPal).
Upon successful payment, a receipt will be generated onscreen. An official receipt will also be sent to your NUS email address.
If you would like to authorise your parent / guardian to pay your fees on your behalf, click on “Third Party Payer” after “Process payment”. A payment request will be emailed to your parent / guardian, key in the email address and name of parent / guardian who should receive this request. Do note that this payment will have to be completed within 2 weeks and your parent / guardian can complete the payment by accessing the payment URL embedded in the payment request.
No. Once payment has been submitted, the selected payment method cannot be changed.

Any credit balance arising from excess payment will be used to offset your next semester’s fees payable. If there is still an excess balance in your Student Account in the final semester of your studies, the amount will be automatically refunded to your Receiving Bank Account (Credit Bank Account). If you wish to get a refund for the excess payment made before the final semester of your studies, please log a case via our FAQ Portal. To facilitate the refund, please update your “Receiving Bank Account (Credit Bank Account)” via Education Records System (EduRec) (see FAQs on GIRO Payment).

You may request for the refund to be made to the credit card from which you originally paid from.

Flywire is an easy-to-use payment solution that provides international payers with a streamlined payment experience, which saves institutions and their payers time and money. Flywire allows you to easily and securely make education payments in your own currency, using local payment methods from the safety and convenience of your home. With real-time tracking and around-the-clock multilingual support, millions of students and families around the world trust Flywire for payment processing.

Please refer to the Flywire video guide for an overview of Flywire and step-by-step instructions on how to make a payment.

The applicable fees depend on the payment method selected.

  • International wire transfers: No processing fees. However, this does not include any fees from your payment provider (i.e. your bank). It is always recommended to check with them directly if you’re unsure about any additional charges.
  • Domestic credit cards: 1.5% processing fee.
  • International credit cards & e-wallets: Any applicable charges will be displayed on the Flywire payment page before payment confirmation. The total amount payable will be shown before you confirm your payment.
Card classifications (e.g. Domestic or International) are determined by the payment service provider based on the card type and issuer. Certain corporate or commercial cards may be classified differently from personal cards. The applicable fee, if any, will be displayed before payment confirmation.

Flywire supports a range of payment methods, including:

  • Credit/Debit Cards
  • E-wallets (where available)
  • International Wire Transfer

The payment methods available to you depend on your country/region and will be displayed during the payment process.

Yes. From 23 July 2026, you can pay through Flywire using credit and debit cards, selected e-wallets, and international wire transfers. International wire transfers have been available since 1 January 2026.

For domestic card payments, Flywire charges a 1.5% processing fee, which will be displayed before payment confirmation. For international card payments, any applicable charges are included in the total amount payable in your selected currency, which will also be displayed before payment confirmation.
Yes. Flywire’s payment offering in NUSFastPay now includes selected e-wallets. Flywire supports major e-wallets such as Apple Pay, Google Pay, Alipay, and WeChat Pay. Available options may vary depending on your country and currency.
Payment method availability depends on your country and currency. Not all payment methods are available in every country. If your preferred payment method is not displayed, please check that you have selected the correct country and currency for your transaction.
E-wallet payments may incur a processing fee, similar to card payments. Any applicable fees are included in the total amount displayed when you select your preferred payment method. This allows you to see the full cost and compare the available payment options before proceeding with your payment.

Common reasons for an unsuccessful e-wallet payment include insufficient funds, incorrect login credentials, transaction limits on your e-wallet, or temporary service outage. Please check your e-wallet account and try again. If the issue persists, contact Flywire Support for assistance.

Flywire uses live exchange rates at the time of your transaction. The exchange rate differs from the rate shown on Google, as Google’s rate is a mid-market rate and does not reflect the rates applied to individual consumer banking transactions. 
Flywire supports payments from most countries, except those subject to international sanctions. You can pay in your local currency, and the exact amount payable for each payment method available in your country will be displayed. You can then choose your preferred payment method. Available payment methods may vary depending on your country and currency.

You can contact Flywire Support via live chat, phone and email, 24×7. Support is available in multiple languages. Please refer to this page for assistance or the Flywire Support Numbers page for country-specific phone numbers.

Yes! Flywire will send status updates to the payer email provided during the booking process when:

  • Your funds are received
  • Your funds have been delivered to NUS

These emails will include a tracking link so you can check your payment status anytime. The tracking link in your email allows you to view your payment status on your tracking page. The link remains active for 90 days from the date your payment was created.

If you opted in for SMS status updates when creating the payment request, Flywire will send you text messages when:

  • Your funds are received
  • Your funds have been delivered to NUS

Credit/Debit card payments are typically reflected in EduRec almost instantly.

For e-wallet payments and international wire transfer, please allow up to 1-2 business day for the payment to be reflected in EduRec.

After the payment status on the Flywire tracking page changes to “Payment Delivered”, the payment will normally be reflected in EduRec on the next business day.

If your payment is not reflected in EduRec after the expected processing time, please contact Flywire Support with your Flywire transaction reference number for assistance.

Please reach out to Flywire’s multilingual support team (available 24/7 via phone, chat, email) immediately for further assistance.

Flywire aims to provide the best price for international payments via bank transfer. If you find a better FX rate at your local bank within two hours of booking a bank transfer payment in your local currency through Flywire, please visit Flywire’s Best Price Guarantee page to find out more and see if Flywire can match the rate offered by your bank. Do note that you may find a better exchange rate on websites such as Google, but these are often interbank rates and are not available to the general public.

When requesting for a Best Price Guarantee application, you will need to provide Flywire with an official bank document or screenshot of your bank’s exchange rate for the same amount booked on Flywire, with a clear date and time stamp within 2 hours of making the payment booking with Flywire.  Flywire will review and determine eligibility within 1 – 2 business days, and our support team will contact you via email with approval or denial and an explanation. Do not send funds before receiving our decision.

If you accidentally close your browser, please refer to the email notification that Flywire sends you. It contains a tracking link that will bring you back to your booking page, where you can retrieve the payment instructions.

All available payment options are automatically displayed when creating a payment booking. If you do not see your preferred payment option in your local currency, unfortunately, it means we do not offer it at this time from your country to your institution.

If there are no options to pay in your local currency, you can select to pay via international bank transfer (SWIFT) in another major currency (e.g. USD, GBP, EUR…).

Do note that your bank may charge additional processing fees when initiating an international wire transfer, which is out of Flywire’s control.

Yes, you can. When creating your payment booking, the second step is to select your preferred payment method. Scroll down to click the button “I want to pay in another currency” and you will be provided with international bank transfer options in other currencies. Please note, if you transfer funds in a non-local currency, your bank may charge additional processing fees for an international wire transfer, which is out of Flywire’s control.

The “Convera” payment mode is for international students to pay your tuition fees and other fees billed in EduRec. Please note that this payment mode can be used to pay for fees from “Education Records System” only. If you add any other fees to your cart, the “Convera” tile will not appear for you to choose. You can also refer to the Convera website for more information.

Please refer to the 📝Convera userguide for the detailed steps.

Your Convera payment will typically be delivered to NUS within 2-3 business days after you complete your offline transfer to Convera.

The cost of making a payment through Convera GlobalPay is included in the quote generated on the platform. The total amount shown includes the applicable payment and foreign exchange costs, so you will not be charged additional receiving bank fees. 

Convera GlobalPay also offers a Price Promise. If you find that your bank can process the payment to your education institution at a lower total cost than the price quoted by Convera, Convera may honour your bank’s total price, subject to its terms and conditions. 

For more information, please refer to Convera GlobalPay for Students – Price Promise. 

Yes. Convera prioritise the security of your payment and personal information. Convera uses fraud checks and payment security measures to help protect your payment and personal information from fraud and other security risks.

When making a payment, always ensure that you are using the official Convera GlobalPay platform and follow the payment instructions provided. 

Convera GlobalPay offers a convenient and secure way to make payments to NUS. Benefits include: 

  • Easy and mobile-friendly: Make payments through an intuitive, mobile-friendly platform. 
  • Transparent costs: View the total payment amount and applicable exchange rate before making your payment. 
  • Local currency payment: Pay in your local currency where available, making it easier to understand the total cost. 
  • Competitive exchange rate: For bank transfers, the exchange rate provided is valid for 72 hours, giving you time to arrange payment with your bank. 
  • Payment tracking: Track the status of your payment step by step. 
  • Multiple language support: The platform is available in English, Mandarin, Cantonese, French, Korean, Indonesian, Spanish, Japanese, Arabic and Hindi. 
  • Customer support: Access customer support if you need assistance with your payment. 

Yes. A student, family member or third party can make a payment on the student’s behalf through Convera GlobalPay.  

As part of the Know Your Customer (KYC) checks, the payer will be required to provide their details and authenticate the payment using their mobile or desktop device. 

Students should be aware of who is making the payment on their behalf. In certain circumstances, NUS may require the student to provide information or supporting documents about their relationship with the payer for compliance purposes.

Convera maintains bank accounts in different countries, so the recipient’s bank details may not always match the country of the institution you are paying. 

This is normal. If you use the beneficiary and bank account details provided in your Convera GlobalPay payment instructions, your payment will be routed to Convera for processing.   

For more information or assistance with your payment, please contact Convera Customer Service. 

Convera will display the available payment options based on the country where your bank is located. 

If a bank transfer in your local currency is not available, you can select another available currency. Convera will then provide the relevant bank details and payment instructions at the end of the checkout process. 

 You will need to arrange with your bank to convert your funds into the selected currency before making the payment to Convera. Your bank may charge fees for the currency conversion or transaction. Convera does not charge an additional fee for this currency conversion. 

 How it works: 

  1. Go to the dedicated Convera GlobalPay payment page. 
  2. Enter the amount you need to pay. 
  3. Select the country where your bank is located. 
  4. If your local currency is not available for bank transfer, select another available currency. 
  5. Enter the student and payer details. 
  6. Download the payment instructions and provide them to your bank. 
  7. Ask your bank to convert your funds into the selected currency before making the payment to Convera. 

 You can track your payment through Convera Payment Tracking. 

Your payment will be sent to NUS after Convera receives and processes the funds. 

Watch a short video in your preferred language to learn how to make a payment with Convera Globalpay:  

Local Electronic Funds Transfer

(for alumni or students who have not matriculated only*)

For Current students, these are the recommended payment options. For step-by-step instructions, please refer to this Payment Guide. Only the payment options listed below will be automatically updated in EduRec once received by NUS.
  1. GIRO payment – No processing fee applies

    2. Automatic deductions each semester from your authorised Singapore bank account on the scheduled GIRO deduction date.

  2. PayNow QR via NUSFastPay – No processing fee applies

    3. Scan the unique QR code linked to your EduRec account to make instant payment. Remember to increase your PayNow transfer limit beforehand to avoid transaction issues.

  3. Flywire via NUSFastPay
    • International wire transfer* – No processing fee applies
    • Credit/debit cards, and selected e-wallets (where available).

    4. *For international wire transfers, Flywire offers some of the best rates enabling students and families to make secure education payments in their own currency using local payment methods, with real-time tracking and 24/7 multilingual support. It also provides a Price Promise Guarantee, where Flywire may match a better FX rate from a local bank within two hours of booking, noting that publicly displayed interbank rates are not generally available to the public.

  4. Convera via NUSFastPay – No processing fees applies
    • International wire transfer*

    5. *Pay in your local currency using competitive exchange rates with no hidden fees. Convera also provides secure, trackable international transfers and allows you to lock in your exchange rate for up to 72 hours.

  5. Credit/Debit card, Alipay via NUSFastPay (processed via PayPal)
    • 1% processing fee for Singapore-issued Visa, Mastercard and American Express cards.
    • 3.15% processing fee for foreign-issued Visa or Mastercard, and Alipay.
Important
    • GIRO, PayNow QR, Flywire (International Wire Transfer) and Convera do not incur processing fees charged by NUS.
    • Processing fees apply to selected payment methods, such as credit/debit cards and Alipay. Please refer to the Processing Fees state above for details.
    • Once a payment has been submitted, the selected payment method cannot be changed.
If you are under a personal bank loan or your company is paying on your behalf, please login here to view our bank details, or contact us via the FAQ Portal for further guidance. For Alumni and non-matriculated students, kindly submit your request through our FAQ Portal and our team will provide you with the correct payment instructions.

Telegraphic Transfer (TT)

We strongly recommend that international students make fee payments via Flywire or Convera through NUSFastPay. Both platforms offers competitive exchange rates with no hidden fees, are secure and reliable, and payments are automatically updated in EduRec once received by NUS. Payments are made in your local currency to minimise exchange rate fluctuations. Step-by-step instructions are available in the Flywire video and Convera Payment Guide.

Flywire and Convera also offer Best Price Guarantee and Price Promise Guarantee respectively, which may match a lower exchange rate offered by your bank. Please refer to their respective websites for details and terms.

If you are unable to use Flywire or Convera (e.g. payments made under a home country bank loan or company sponsorship), please log in here to view our bank details, or contact us via the FAQ Portal. Our team will advise you on the appropriate next steps.

Scroll to Top