Student Finance Matters
Payments
Popular FAQs
Other Payments Modes
E-Payment with PayNow QR / Flywire / Convera / Credit Card / Debit Card / AliPay
How do I make e-payment?
To pay Student Bill online,
- Login to NUSFastPay with your NUSNET ID and Password
- Under Account Dashboard, please click on “Education Records System”
- Upon arriving at the Education Records System payment page, key in the payment amount payable and click on “Add to Fees and Charges Cart”
To add another Fees / Charges to Cart – Mouse over to Charges and click on the item to make payment for. - If all items added to Fees and Charges Cart are in order, Click on “Process Payment” to check out
How do I know that my payment is successful?
Can my parent / guardian pay fees on my behalf?
I had made excess payment with my credit card and there is currently a credit balance in my Student Account. Can I request for a refund of the credit balance?
Any credit balance arising from excess payment will be used to offset your next semester’s fees payable. If there is still an excess balance in your Student Account in the final semester of your studies, the amount will be automatically refunded to your Receiving Bank Account (Credit Bank Account). If you wish to get a refund for the excess payment made before the final semester of your studies, please log a case via our FAQ Portal. To facilitate the refund, please update your “Receiving Bank Account (Credit Bank Account)” via Education Records System (EduRec) (see FAQs on GIRO Payment).
You may request for the refund to be made to the credit card from which you originally paid from.
What is Flywire
Flywire is an easy-to-use payment solution that provides international payers with a streamlined payment experience, which saves institutions and their payers time and money. Flywire allows you to easily and securely make education payments in your own currency, using local payment methods from the safety and convenience of your home. With real-time tracking and around-the-clock multilingual support, millions of students and families around the world trust Flywire for payment processing.
How do I make a payment using Flywire?
What fees or charges apply when paying through Flywire?
What payment methods does Flywire support?
Although Flywire offers several payment methods, we will be using it for international wire transfers only with effect from 1 Jan 2026. We will look into expanding to other payment modes at a later stage.
Can I track my Flywire payment?
Yes! Flywire will send status updates to the payer email provided during the booking process when:
- Your funds are received
- Your funds have been delivered to NUS
These emails will include a tracking link so you can check your payment status anytime. The tracking link in your email allows you to view your payment status on your tracking page. The link remains active for 90 days from the date your payment was created.
If you opted in for SMS status updates when creating the payment request, Flywire will send you text messages when:
- Your funds are received
- Your funds have been delivered to NUS
How long will it take for my Flywire payment to be reflected in EduRec?
Upon Flywire receiving your funds, the funds should be delivered to NUS within 2-3 days.
Once Flywire delivers the funds to NUS, which will be indicated in your tracking page as “Payment Delivered”, your payment will be reflected in EduRec on the following day.
What if I accidentally pay the wrong amount through Flywire?
Please reach out to Flywire’s multilingual support team (available 24/7 via phone, chat, email) immediately for further assistance.
How can I make use of Flywire’s Best Price Guarantee program if my local bank’s exchange rate is lower than Flywire’s rate?
Flywire aims to provide the best price for international payments via bank transfer. If you find a better FX rate at your local bank within two hours of booking a bank transfer payment in your local currency through Flywire, please visit Flywire’s Best Price Guarantee page to find out more and see if Flywire can match the rate offered by your bank. Do note that you may find a better exchange rate on websites such as Google, but these are often interbank rates and are not available to the general public.
When requesting for a Best Price Guarantee application, you will need to provide Flywire with an official bank document or screenshot of your bank’s exchange rate for the same amount booked on Flywire, with a clear date and time stamp within 2 hours of making the payment booking with Flywire. Flywire will review and determine eligibility within 1 – 2 business days, and our support team will contact you via email with approval or denial and an explanation. Do not send funds before receiving our decision.
I completed the details on the Flywire payment page but accidentally closed my browser before downloading the payment instructions. What should I do?
If you accidentally close your browser, please refer to the email notification that Flywire sends you. It contains a tracking link that will bring you back to your booking page, where you can retrieve the payment instructions.
Why don’t I see the currency I want to pay with?
All available payment options are automatically displayed when creating a payment booking. If you do not see your preferred payment option in your local currency, unfortunately, it means we do not offer it at this time from your country to your institution.
If there are no options to pay in your local currency, you can select to pay via international bank transfer (SWIFT) in another major currency (e.g. USD, GBP, EUR…).
Do note that your bank may charge additional processing fees when initiating an international wire transfer, which is out of Flywire’s control.
Can I select to pay in another currency other than my local currency?
Yes, you can. When creating your payment booking, the second step is to select your preferred payment method. Scroll down to click the button “I want to pay in another currency” and you will be provided with international bank transfer options in other currencies. Please note, if you transfer funds in a non-local currency, your bank may charge additional processing fees for an international wire transfer, which is out of Flywire’s control.
What is the “Convera” payment mode?
The “Convera” payment mode is for international students to pay your tuition fees and other fees billed in EduRec. Please note that this payment mode can be used to pay for fees from “Education Records System” only. If you add any other fees to your cart, the “Convera” tile will not appear for you to choose. You can also refer to the Convera website for more information.
How do I pay via the “Convera” payment mode?
Please refer to the 📝Convera userguide for the detailed steps.
Local Electronic Funds Transfer
(for alumni or students who have not matriculated only*)
How do I pay fees via Electronic Funds Transfer?
- GIRO payment* – Automatic deductions each semester from your authorised Singapore bank account on the scheduled date.
- PayNow QR via NUSFastPay – Fast, simple, and secure. Scan the unique QR code linked to your EduRec account for instant payments. Remember to increase your PayNow transfer limit beforehand to avoid transaction issues.
- Flywire (for International students) via NUSFastPay – Flywire offers some of the best rates for international bank transfers, enabling students and families to make secure education payments in their own currency using local payment methods, with real-time tracking and 24/7 multilingual support. It also provides a Price Promise Guarantee:, where Flywire may match a better FX rate from a local bank within two hours of booking, noting that publicly displayed interbank rates are not generally available to the public.
- Convera (for International students) via NUSFastPay – Competitive rates with no hidden fees, secure and trackable international transfers, and the ability to lock in rates for 72 hours. Includes a Price Promise Guarantee: if your bank offers a lower total price, Convera will match it. Pay in your local currency to reduce exchange rate fluctuations.
- Credit/Debit card, Alipay payments via NUSFastPay – Flexible and convenient for quick payments. A processing fee applies: 1% for Singapore-issued cards and 3.15% for foreign-issued cards. The fee is to be borne by the payer.
Important: Options 1–4 are free of additional charges. Once a payment is made, the payment mode cannot be changed.
If you are under a personal bank loan or your company is paying on your behalf, please login here to view our bank details, or contact us via the FAQ Portal for further guidance.
For Alumni and non-matriculated students, kindly submit your request through our FAQ Portal and our team will provide you with the correct payment instructions.
Telegraphic Transfer (TT)
How do I pay fees via telegraphic transfer?
We strongly recommend that international students make fee payments via Flywire or Convera through NUSFastPay. Both platforms offers competitive exchange rates with no hidden fees, are secure and reliable, and payments are automatically updated in EduRec once received by NUS. Payments are made in your local currency to minimise exchange rate fluctuations. Step-by-step instructions are available in the Flywire video and Convera Payment Guide.
Flywire and Convera also offer Best Price Guarantee and Price Promise Guarantee respectively, which may match a lower exchange rate offered by your bank. Please refer to their respective websites for details and terms.
If you are unable to use Flywire or Convera (e.g. payments made under a home country bank loan or company sponsorship), please log in here to view our bank details, or contact us via the FAQ Portal. Our team will advise you on the appropriate next steps.
