Event Details
Winning in a World of Digital Banking & Digital Payments
In a fast-changing digital landscape, and especially with the COVID-19 situation, scaling up digital capabilities becomes a matter of survival. The speaker will share some insights in value generation through digitally active customers, the increasing use of customer data to provide a differentiated value proposition, and embedding banking in customers’ daily
lives with seamless customer journeys.
Speaker: Ms Huong Tran (Business ’07), Executive Director, Payments & Platforms
DBS Consumer Banking Group
Huong is currently the Deputy Cards Head, Payments & Platforms for the Consumer Banking Group, DBS. She is responsible for driving consumer cards payments, including customer acquisition, engagement, usage & partnerships as well as portfolio management. She is also actively involved in digital innovation projects, creating seamless customer experiences via digital capabilities. Prior to DBS, Huong joined Citibank Singapore in 2007 as a Management Associate & rotated across the Citi Consumer Bank with stints in Operations, Wealth Management and Cards.
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