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GIRO Payment

GIRO or General Interbank Recurring Order is a standing instruction that students (or through their parents/guardians) set up with their preferred local banks in Singapore to allow payment to NUS to be deducted electronically when fees are due. It is hassle-free, requiring only a one-time setup effort at no cost. Once set up, payable fees outstanding in the Student Account and/or UHMS Hostel Account are automatically deducted on scheduled fee payment due dates.

Students who sign up for the GIRO scheme can maintain both a “GIRO Bank Account” (for payment to NUS) and a “Receiving Bank Account” (for refund from NUS). Both the “GIRO Bank Account” and “Receiving Bank Account” are bank accounts such as savings account and current account. The same bank account can be used for “GIRO Bank Account” and “Receiving Bank Account.” Please do not update your debit/credit card details in these pages.

The “GIRO Bank Account” is used for payment of Tuition Fee, Miscellaneous Student Fees (Student Services Fee and Health Service Fee), Hostel Fees and other fees such as Transcript Fee.

The “Receiving Bank Account” is used for payment to students, such as refund of credit balance in Student Account and reimbursement of expenses. It is thus important for recipients of scholarships, student loans or bursaries to maintain an updated and accurate “Receiving Bank Account” so that any credit balances can be refunded after offsetting fees.

Before the start of each semester, students will be informed of the GIRO application dates via email sent to their NUS email account. To apply for GIRO facility, please see GIRO Application section here for details.

(a) Students may regard their application as successful as long as their submission is complete, accurate, and within the stipulated application period. They can also check their GIRO Bank Account status in Education Records System (EduRec) which should reflect the status as “Approved”. In the event that the GIRO application is rejected, students will be informed via their NUS email account.

(b) For DBS/POSB, OCBC online application only, the approval is instant and you will see an acknowledgement page after successful application

The GIRO application will be processed to be ready for the next Semester’s GIRO deduction dates. For example, if the deadline for new GIRO application or change of GIRO Bank Account (Debit Bank Account) is on the 16 August 2019 for Semester 1 of AY19/20 and the form is submitted to Office of Finance on 17 August 2019, it will not be in time for AY19/20 Semester 1’s deduction. The application will be processed for the next Semester’s deduction.

As the deduction is effected by NUS’ bank on behalf of the University, there is a processing time of 2 to 3 working days from date of deduction to the date that the fee payment is updated to your Student Account in Education Records System (EduRec).

No. We do not process partial GIRO deduction. Hence, sufficient funds have to be maintained in the authorised bank account for the full deduction. NUS and some banks will impose late payment charge and administrative fee respectively if the deduction is unsuccessful.

No. Please check the deduction status via your Bank Account or Student Account in Education Records System (EduRec) 3 working days after the scheduled deduction date. To find out the reason for the unsuccessful deduction, please contact your bank directly. You will receive a reminder for your outstanding fees through your NUS email account.

Any change in critical information such as bank account number requires the existing standing instruction to be terminated first. To do this,
  1. Login to: Education Records System (EduRec)
  2. Click “My Homepage” for drop-down menu
  3. Select “Financials” >”Manage Student Financials”
  4. Click “Manage Bank Accounts”
For GIRO application that has NOT been approved (for manual setup only)
  1. Click “Cancel GIRO Bank Account”
  2. Click “Submit”
  3. Click “OK”
  4. Repeat steps to “Apply for GIRO (online setup for DBS/POSB, OCBC account holders” or “Apply for GIRO (manual setup)”.
For GIRO application that has been approved (for online and manual setup)
  1. Click “Print GIRO Termination Form” for bank account holder to sign or affix his/her thumbprint (duly verified in the presence of a bank officer) in accordance with the bank’s records
  2. Hand in completed “GIRO Termination Form” (with bank account holder’s signature or verified thumb-print) to Office of Finance, University Hall, Tan Chin Tuan Wing, UHT #03-02, 21 Lower Kent Ridge Road, Singapore 119077
  3. The termination will take effect within 7 working days. Please login to Education Records System (EduRec) to check that the status is “Terminated” before repeating steps to “Apply for GIRO (online setup for DBS/POSB, OCBC account holders” or “Apply for GIRO (manual setup)”.
Any change in critical information such as bank account number requires the existing standing instruction to be terminated first. To do this,
  1. Login to: Education Records System (EduRec)
  2. Click “My Homepage” for drop-down menu
  3. Select “Financials”
  4. Click “Manage Student Financials”
  5. Click “Manage Bank Accounts”
  6. Click “Terminate Receiving Bank Account”
  7. Click “Submit”
  8. Click “OK”
  9. The termination should take effect within 2 working days. Please login to Education Records System (EduRec) to check before repeating steps to “Add a new Receiving Bank Account” with your new account details
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