Student Finance Matters
Payments
Popular FAQs
Fee Payment
When do I have to pay my fees?
Fees are due as follows:
| Semester 1 |
|
|
| Semester 2 |
|
|
| Special Term Part 1 |
|
|
| Special Term Part 2 |
|
|
*See https://www.nus.edu.sg/finance/students/student-finance-matters/ for exact fee payment due dates
*SCALE students enrolled in Masters, BTech, Specialist Certificate/Certificate, Graduate Certificate and L3 programmes are to refer to the Fee Payment Deadline conveyed via email before the start of each semester.
*If you have applied successfully (within the application deadlines) for MOE Tuition Fee Loan, Student Loan, CPF Education Loan, PSEA, SkillsFuture Credit (SFC), any awards/financial aid to pay for your fees or you have signed your Service Obligation, please pay only the net amount outstanding. You will not be charged a late fee if your awards/financial aid are disbursed to your Student Account after the payment due date.
How do I pay my fees?
All students are advised to pay their fees through Interbank GIRO or E-Payment with PayNow QR / Convera / Credit Card / Debit Card / Alipay.
Paying your Student Bill with GIRO
Interbank GIRO is an arrangement where you authorize the Bank to deduct money from your bank account (or your parents’ bank account if the bank account indicated in your GIRO Application Form belongs to your parents) and pay to NUS.
GIRO Bank Account is used for payment of Tuition Fee, Miscellaneous Student Fees (Student Services Fee and Health Service Fee), Hostel Fees and other fees such as Transcript Fee.
This arrangement requires no further action from you once it has been set up. However, you should ensure there are sufficient funds in the bank account at the time of deduction. To apply for GIRO facility, please follow the steps below:
| Step 1: Login to: Education Records System (EduRec) |
| Step 2: Navigate to Homepage > Financials > Manage Student Financials > Manage Bank Accounts |
| Step 3: Click on “Apply for GIRO (online setup for DBS/POSB and OCBC account holders)” Note: If you would like to apply for GIRO online using a DBS/POSB or OCBC bank account and the account does not belong to you, please ensure that the account holder is present during the online application. The bank account holder needs to log in with his/her credentials (user ID/PIN or ATM card/PIN). Click here for a detailed step by step guide (pg 4-11). |
| Step 4: Submit the application online by the submission deadlines above |
| Step 1: Login to: Education Records System (EduRec) |
| Step 2: Navigate to Homepage > Financials > Manage Student Financials > Manage Bank Accounts |
| Step 3: Click on “Apply for GIRO (manual setup)” and input the required information Note: The GIRO application form will be pre-populated with the information you have keyed in. Proceed to “Print GIRO Application Form” (at “GIRO Account Details” page) for the bank account holder to sign in accordance with the bank’s records. For accounts operated by thumbprint, please go to the Bank with your identification. Click here for a detailed step by step guide (pg 12-13). Please note that: For BOC accounts: Please refer to Item 8 on BOC Frequently Asked |
| Step 4: Submit the completed form to Office of Finance by the submission deadlines above |
- Login to NUSFastPay with your NUSNET ID and Password
- Under Account Dashboard, please click on “Education Records System”
- Upon arriving at the Education Records System payment page, key in the payment amount payable and click on “Add to Fees and Charges Cart” To add another Fees / Charges to Cart – Mouse over to Charges and click on the item to make payment for.
- If all items added to Fees and Charges Cart are in order, click on “Process Payment” to check out
How can I find out how much I need to pay for my hostel fees?
For hostel rates, please click on the applicable accommodation type at http://nus.edu.sg/osa/student-services/hostel-admission.
Hostel fee is billed by the respective hostels and payable via the University Hostel Management System (UHMS) by stipulated due dates. To find out more details, please see the respective contacts in the Halls of Residence / Student Residences / Residential Colleges listed at http://nus.edu.sg/osa/contact.
Am I liable to pay fees if I withdraw from my course?
| Undergraduate & Graduate Students |
|
| Non-graduating Students |
Am I liable to pay fees if I am granted Leave of Absence (LOA) for the semester?
| Applied within 2nd instructional week of semester | Exempted from paying fees for the semester |
| Applied after 2nd instructional week of semester | Liable to pay fees for the entire semester |
I have already submitted my thesis within the 2nd instructional week. Why do I have to pay fees for this semester?
For research students who have submitted their thesis, the Health and Insurance Fee will be payable as long as they remain as full-time students and have not been conferred their degrees.
I have signed up for Service Obligation this semester. When will my Student Bill be reflected with the Service Obligation tuition fee rates?
As an international student, you will be charged non-subsidised fees. After you have completed the signing of Service Obligation with MOE, your Student Bill will be revised to the subsidised “International Students with Service Obligation/Graduate Assistantship Programme” fees within 2 weeks.
What should I do if my Service Obligation can only be executed after the fee payment due date?
I am an NUS staff and a part-time student in NUS. Why is my Student Bill not reflected with staff concession?
After you have successfully applied to Office of Human Resources (OHR) for staff concession, your Student Bill will be updated as follows:
| Existing Students | By 2nd instructional week of semester |
| New Students | Within 3 working days after OHR informs Office of Finance of the list of students |
I have changed my citizenship. When will my Student Bill be revised?
Upon submission of documents, your Student Bill will be revised after Office of the University Registrar (OUR) has updated your student records.
A separate submission procedure applies for BTech students. An email regarding MOE subsidy eligibility declaration and change of citizenship/residency will be sent to all BTech students before the start of every semester.
What happens if I have outstanding fees after the fee payment due date?
- A late fee payment charge of $25 will be imposed
- A Negative Service Indicator (NSI) will be tagged against your Student Account. To check NSI,
- Login to Education Records System (EduRec)
- Click “My Homepage” for drop-down menu
- Select “Others”
- Select “Holds”
What is a Negative Service Indicator (NSI)?
Students with NSI will:
- Not be able to view exam results
- Not be able to enrol for any course
- Not be able to receive results transcript
- Not have their theses examined (for research students)
- Have their student status / conferment letters withheld
- Have their degree scrolls withheld (for graduating students)
My Student Account has been tagged with Negative Service Indicator (NSI). What should I do to reverse the NSI?
After you have made full payment of the outstanding fees and the payment reflected in your Student Account, the NSI tagged will be reversed the next working day.
What happens if I made 2 payments for the same bill to NUS?
When will the payment made be updated in my Student Account?
Depending on the payment mode, payments received will be updated in your Student Account as shown in the table below.
If there is any payment discrepancy, please log a case via our FAQ Portal with your A-series Student Number and proof of payment.
Turnaround Time for Updating of Payment in Student Account
| GIRO | 2-3 working days from date of fund deduction from payer’s bank account | |
| E-Payment (PayNow QR / Convera / Credit Card / Debit Card / AliPay) | 1 working day | |
| Local Electronics Funds Transfer | 1 working day | |
| Domestic Cheque / Bank Draft | 5 working days | |
| Foreign Cheque / Bank Draft | At least 1 calendar month | |
| Telegraphic Transfer (TT) | At least 7 working days, depending on completeness of details in TT payment instructions |
*The number of days is counted from the date NUS receives payment
My company would like to sponsor 100% of my fees. Do I have to fill in any form?
Please perform the steps below to have your sponsorship updated in EduRec:
- Complete the attached corporate sponsorship form.
- Have it signed off and stamped by an authorized personnel in the company.
- Student to scan a copy of the completed form and submit the form at our FAQ Portal. For companies submitting the form directly, please email the completed form to ofnbx114@nus.edu.sg.
Please note:
- Billing to your company for payment will take place in :
- Sep/Oct for Semester 1 fees (UGRD students) & Oct/Nov for Semester 1 fees (GRAD students)
- Feb/Mar for Semester 2 fees (UGRD students) & Mar/April for Semester 2 fees (GRAD students)
- If the miscellaneous fees are not covered by your company, the student has to pay the miscellaneous fees by the payment due dates.
If I have paid for an acceptance fee which will offset my first semester’s tuition fee billing, do I claim the amount from my company or claim a refund from NUS?
For programmes where the fee structure is such that the acceptance fee paid by the student will be offset against the first semester’s billing in Edurec, NUS will not refund you for acceptance fee paid. We will bill your company the tuition fee less off the acceptance fee. If you have paid for the acceptance fee, you can claim the acceptance fee from your company. Please approach the programme administrator should there be queries regarding fee structure.
