Student Finance Matters
Student Info
Popular FAQs
- If there is a need for NUS to contact me via email, which email address will I be reached at?
- Why is it important that I update my contact details, including residential, mailing and payment addresses in my Student Account
- When I write to enquire on my Student Bill or Financial Aid (FA) disbursement matters, what information must I furnish to facilitate a reply?
- Can I not provide my “Payment Address” since it is the same as my “Mailing Address”?
Student Particulars
If there is a need for NUS to contact me via email, which email address will I be reached at?
Students will be contacted via their NUS-assigned email addresses (xxxx@u.nus.edu) and not via their personal email addresses.
Why is it important that I update my contact details, including residential, mailing and payment addresses in my Student Account?
It is important for students to update changes in their contact details to ensure that they receive timely communication from NUS, such as payment advice for refunds made.
Students are to update changes in their contact details as follows:
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When I write to enquire on my Student Bill or Financial Aid (FA) disbursement matters, what information must I furnish to facilitate a reply?
Students are to use their NUS-assigned email account (xxxx@u.nus.edu) where possible, and provide their A-series Student Number in their communication with NUS.
Can I not provide my "Payment Address" since it is the same as my "Mailing Address"?
You need to provide your “Payment Address” because the information is accessed directly by the University’s payment system when processing refund to you. Hence, please ensure that both your “Payment Address” and “Mailing Address” are updated.