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Transcript of Academic Records

The academic transcript is a student’s complete and permanent academic record and reflects all work completed at NUS.
There are 2 types of transcripts available to students and graduates:

Official Transcripts
Official transcripts are prepared by Registrar’s Office and have the University seal imprinted on it. These transcripts are typically accepted for any official transactions such as proof of degree(s), or applications for admissions to academic programmes or employment.
The degree title(s) and conferment date(s) will be reflected on the transcripts only when a student has been officially conferred. Please refer to RO’s commencement website for more information on graduation matters.

Unofficial Transcripts
Unofficial transcripts do not have the University seal and are not generally accepted for official transcripts. Unofficial transcripts can be printed from myEduRec.
More information about your transcripts can be found at RO's website.

Applying for Official Transcripts
You may request for an official transcript at any time of the year.
However, before you apply, please take note of the following:
• Your academic transcript will be withheld if there is a “Hold” on your record. You can log in to myEduRec to check for any “Hold(s)” and contact the relevant Office to work out the necessary rectification.
• Modules and grades of the current semester can only be reflected on the transcripts from the 11th calendar day after the day of results release (i.e. when the University has finalized all appeals for review of examination results).

During this period, you may print the current semester’s results from myEduRec.
• For all Semester 2 graduating students (i.e. you have completed all graduation requirements and will be conferred your degree on 30 June), no official transcripts will be issued from 21 to 30 June as the system is closed for graduation processing.

To prove your graduating status during this period, you may generate the following documents from myEduRec:
o Student Status Letters
o Unofficial Transcripts
• As payments for successful applications are non-refundable, please ensure you require an official transcript before you apply.
Application Portals:
• For current students, please login to myEduRec > Academics > Transcripts > Apply Official Transcripts.
• For alumni and others, please click here.
Cost and processing time
Normal Request
Each copy of the hardcopy transcript is chargeable at S$5.35 (GST included), excluding courier charges if you apply it online. The online application system accepts VISA, MASTER, AMEX, AliPay and PayNow.  If you do not have these, you may walk-in to SSC at Kent Ridge for on-the-spot printing. Please note that a service fee for walk-in requests applies.

It will take 4 working days for all degrees conferred from 2000, and for current students. 
It will take 5 working days for all degrees conferred prior to 2000.
For current students, please login to myEduRec > Academics > Transcripts > Apply Official Transcripts.
For alumni and others, please click here for the application portal.

Urgent Request
On-the-spot printing is available at SSC for the following groups of students only:
• Current NUS students
• Bachelor degrees (those conferred from 2009 onwards)
• Higher degrees/Graduate Diplomas (those conferred/awarded from 2006 onwards)

For these walk-in requests, there will be a service fee of $5.35 (GST included) on top of the transcript charge of $5.35 per copy (GST included).  Only NETs and PayLah payment are accepted for Transcript requests at SSC.
Self-Collection or by Proxy
You may collect your transcripts personally, or authorize a proxy to collect on your behalf from the Student Service Centre (SSC). 
   Yusof Ishak House, Level 1
   31 Lower Kent Ridge Road
   Singapore 119078
Collection time:
   Monday to Thursday: 09.00am – 5.30pm 
   Friday: 09.00am – 5.00pm
   Closed for lunch: 12.30pm-1.30pm
   Saturday/Sunday/Public Holiday: Closed

Proof(s) of identity, i.e. NRIC or Passport, is required for collection.  

Please click here if you are authorizing a proxy to collect the transcript(s) on your behalf.  You will receive an email notification when you submit the form. Forward the email and a copy of your NRIC/Passport to your proxy to present for verification during the collection. Your proxy should also bring along his/her own NRIC /Passport for identification. 
NOTE: Uncollected transcripts at SSC will be destroyed 3 months from the date of application and you will need to make a new application.
Request to courier
You may also request for the transcript(s) to be sent to you, or directly to an institution, by courier at a charge. However, the University would not be responsible should the transcript be lost or irreversibly damaged in the mail. Please note that once your request for delivery via courier has been submitted, the payment made is non-refundable. Your request will only be processed when the payment is successful.

Click here for the courier fees and estimated delivery time. 
Modes of payment
The online application system accepts VISA, MASTER, AMEX, AliPay and PayNow.
If you do not have these, you may walk-in to SSC at Kent Ridge for on-the-spot printing. However, do note that there will be a service fee of $5.35 (GST included) for walk-in requests. Only NETs and PayLah payment are accepted for Transcript requests at SSC.

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