{"id":9422,"date":"2024-10-28T10:28:15","date_gmt":"2024-10-28T02:28:15","guid":{"rendered":"https:\/\/nus.edu.sg\/nuscares\/?p=9422"},"modified":"2025-03-07T13:56:48","modified_gmt":"2025-03-07T05:56:48","slug":"the-value-of-active-listening-in-forging-authentic-connections","status":"publish","type":"post","link":"https:\/\/www.nus.edu.sg\/nuscares\/communities-and-engagement\/the-value-of-active-listening-in-forging-authentic-connections\/","title":{"rendered":"The Value of Active Listening in Forging Authentic Connections"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"9422\" class=\"elementor elementor-9422\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d3ef679 e-flex e-con-boxed e-con e-parent\" data-id=\"d3ef679\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f344967 elementor-widget elementor-widget-heading\" data-id=\"f344967\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/nus.edu.sg\/nuscares\/communities-and-engagement\/senior-citizens\/\">\u2190 Back to Story Listing<\/a><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a206d22 e-flex e-con-boxed e-con e-parent\" data-id=\"a206d22\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-efd1041 e-con-full e-flex e-con e-child\" data-id=\"efd1041\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-22fcd0d elementor-widget elementor-widget-heading\" data-id=\"22fcd0d\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Breaking the Ice<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6c8b074 elementor-widget elementor-widget-heading\" data-id=\"6c8b074\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">CHEW Jing Heng, School of Computing<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-492b2a0 e-con-full e-flex e-con e-child\" data-id=\"492b2a0\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-611bd68 e-flex e-con-boxed e-con e-child\" data-id=\"611bd68\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2614c01 elementor-widget elementor-widget-image\" data-id=\"2614c01\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"245\" height=\"336\" src=\"https:\/\/www.nus.edu.sg\/nuscares\/wp-content\/uploads\/2024\/10\/the-value-of-active-listening.png\" class=\"attachment-full size-full wp-image-9427\" alt=\"\" srcset=\"https:\/\/www.nus.edu.sg\/nuscares\/wp-content\/uploads\/2024\/10\/the-value-of-active-listening.png 245w, https:\/\/www.nus.edu.sg\/nuscares\/wp-content\/uploads\/2024\/10\/the-value-of-active-listening-219x300.png 219w\" sizes=\"(max-width: 245px) 100vw, 245px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-61ed2a4 elementor-widget elementor-widget-text-editor\" data-id=\"61ed2a4\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span class=\"TextRun SCXW164118655 BCX0\" lang=\"EN-SG\" xml:lang=\"EN-SG\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW164118655 BCX0\" data-ccp-parastyle=\"No Spacing\">Orange tree that sparked a conversation with Mr. SP<\/span><\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7d7bf67 elementor-widget elementor-widget-text-editor\" data-id=\"7d7bf67\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>\u201cAs an introvert, I struggled to strike conversations with strangers. I struggled with the dilemma of whether probing too deeply might come across as being intrusive. This was a particular challenge with Mr. SP, one of the first elderly people I met while conducting door-to-door outreach.<\/p><p><span style=\"color: var( --e-global-color-text ); font-family: var( --e-global-typography-text-font-family ), Sans-serif; font-size: var( --e-global-typography-text-font-size ); font-weight: var( --e-global-typography-text-font-weight );\">However, I showed genuine curiosity about Mr. SP&#8217;s experiences, following the key steps of active listening taught in the course (GEN2061 Support Healthy AgeingSG). Eventually, he began to talk about crafting, his beloved hobby, including his pride and fulfilment in donating his crafts (see picture).<\/span><\/p><p><span style=\"color: var( --e-global-color-text ); font-family: var( --e-global-typography-text-font-family ), Sans-serif; font-size: var( --e-global-typography-text-font-size ); font-weight: var( --e-global-typography-text-font-weight );\">As they say, time flies when you are having a good conversation. Our engagement session with Mr. SP extended beyond two hours. We stayed on to get an introduction to the art of crafting from the master himself, and the master felt appreciated.<\/span><\/p><p><span style=\"color: var( --e-global-color-text ); font-family: var( --e-global-typography-text-font-family ), Sans-serif; font-size: var( --e-global-typography-text-font-size ); font-weight: var( --e-global-typography-text-font-weight );\">This experience taught me the value of active listening in building connections. It signals appreciation, creating an environment conducive to further sharing. By showing genuine curiosity and asking follow-up questions, we were able to peel back the layers and understand what truly mattered to Mr. SP. Active listening forges authentic connections across generations.\u201d<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-77d36fe e-flex e-con-boxed e-con e-parent\" data-id=\"77d36fe\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-745665e elementor-widget elementor-widget-heading\" data-id=\"745665e\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/nus.edu.sg\/nuscares\/communities-and-engagement\/senior-citizens\/\">\u2190 Back to Story Listing<\/a><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>\u2190 Back to Story Listing Breaking the Ice CHEW Jing Heng, School of Computing Orange tree that sparked a conversation with Mr. SP \u201cAs an introvert, I struggled to strike conversations with strangers. I struggled with the dilemma of whether probing too deeply might come across as being intrusive. This was a particular challenge with [&hellip;]<\/p>\n","protected":false},"author":20,"featured_media":9427,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-9422","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.nus.edu.sg\/nuscares\/wp-json\/wp\/v2\/posts\/9422","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.nus.edu.sg\/nuscares\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.nus.edu.sg\/nuscares\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.nus.edu.sg\/nuscares\/wp-json\/wp\/v2\/users\/20"}],"replies":[{"embeddable":true,"href":"https:\/\/www.nus.edu.sg\/nuscares\/wp-json\/wp\/v2\/comments?post=9422"}],"version-history":[{"count":3,"href":"https:\/\/www.nus.edu.sg\/nuscares\/wp-json\/wp\/v2\/posts\/9422\/revisions"}],"predecessor-version":[{"id":11640,"href":"https:\/\/www.nus.edu.sg\/nuscares\/wp-json\/wp\/v2\/posts\/9422\/revisions\/11640"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.nus.edu.sg\/nuscares\/wp-json\/wp\/v2\/media\/9427"}],"wp:attachment":[{"href":"https:\/\/www.nus.edu.sg\/nuscares\/wp-json\/wp\/v2\/media?parent=9422"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.nus.edu.sg\/nuscares\/wp-json\/wp\/v2\/categories?post=9422"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.nus.edu.sg\/nuscares\/wp-json\/wp\/v2\/tags?post=9422"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}