Addressing Your Primary Concerns
Many have expressed concerns about uncertainties regarding the following aspects,
and how NUS can assist them:
The NUS Students' Union (NUSSU) has prepared a quick guide on Instagram to help affected
students with their immediate next steps. Additional details not covered in the guide (e.g.
contact list of Faculty SEP coordinators, additional FAQs, etc.) can be found throughout
this webpage.
NUS, through your Faculty SEP coordinators (see list of contacts further down this page),
will do its best to help you find alternatives to fulfil academic requirements/credits
which you are unable to obtain from your SEP destination university because of the
suspension.
1. e-Learning Initiatives Provided by Your SEP Host University
If your SEP host university has provisioned for e-learning initiatives to help you
complete your courses remotely, NUS is happy to accept such alternatives when considering
module mapping and MCs for this semester. Please ensure that you complete your academic work
(including examinations) per the host university's requirements. If your host university has
yet to announce such initiatves, do contact your course lecturers to enquire about such a
possibility.
2. Apply for Leave of Absence (LOA) for Semester 2, AY2019/20
LOA due to the suspension of SEP must be approved by your home Faculty. Semester fees
can be waived if LOA is approved. Students can choose to pursue non-credit-bearing
internships during this semester.
3. Explore Independent Study Modules (ISM) or other forms of study in consultation with
Faculties and Schools
- Discuss your study plan with your home Faculty’s SEP Coordinator or Faculty
Curriculum Manager if an ISM or other mode of study is possible.
- Look at the possibility of NUS summer programmes held in Singapore.
- Enrol in electronic summer programmes (E-iSPs) offered by NUS' overseas partner
universities. For a list of options curated by GRO, click here.
- For information about tuition fee waiver / rebate for students affected by this SEP
suspension, please review this
document.
4. Consider reading NUS modules during the Special Terms
- There will a special round of Special Term (Part 1) ModReg exercise for students
whose SEP was disrupted/cancelled in Semester 2. Your Faculty/School will provide
more details to you if they are offering modules for selection in this special
round. This special round will be conducted from 27 Apr – 5 May 2020. Please click
here
for the schedule.
- You can get the schedule for Special Term (Part 2) ModReg exercise here.
5. Consider internship opportunities in AY2019/20 Semester 2
- You could send your updated CV and work preferences to the NUS Centre for
Future-ready Graduates (Mr Alvin Low), who
can assist in identifying relevant internships.
- Concurrently, you could also access the NUS
TalentConnect portal to search
for new opportunities, as internship openings during semester time are usually
posted by employers under the “part-time/contract” category, which complement the
respective Faculty internship programmes and CFG’s Vacation Internship Programme.
- Once you identify a suitable opportunity, please consult your Faculty to confirm if
modular credits can be awarded based on the work scope and duration.
6. Exercise S/U option using the Additional 10 S/U MCs available for AY2019/2020 Semester
2
Undergraduate students enrolled in modular programmes are given the option to exercise
S/U of up to 10 MCs for any module(s) taken in this semester, except for final year
projects, Honours Theses and equivalent modules. Please refer to
S/U
Homepage in Student Portal for more information on this.
NUS President has established an NUS Resilience fund to be used in response to COVID-19.
NUS will cover valid irrecoverable expenses incurred because of suspension of the SEP.
Affected students will receive an email in due course about the process to submit
requests for claims.
1. Please first seek refunds from service providers (airlines, hostels, etc), and from
insurance coverage. Keep all relevant documents and correspondence (e.g. emails) pertaining
to rejection of requests for refunds, as these will be required as supporting documents for
claims made on the NUS Resilience Fund.
2. For valid irrecoverable expenses:
- Business School students should submit relevant documents to your Faculty SEP
Coordinator, who will advise you and process reimbursement by NUS for appropriate
claims.
- Students of all other Faculties should submit your documents to GRO for processing.
Upon Your Return to Singapore
Students returning to Singapore after 20 March 2020 @ 11.59pm (GMT+8) will be issued with a
Quarantine Order (QO; for arrivals from
Hubei province, China) or a Stay-Home
Notice (SHN; for arrivals from everywhere else). Returnees arriving before this
date/time will receive the relevant QO, Leave of Absence or Social Distancing order
indicated in the infographic below. You are also required to declare your particulars at
this website (login required via your NUS account)
within 24 hours of your arrival in Singapore.
Please monitor your health and see a doctor if you experience flu-like symptoms such as fever,
cough, sore throat and runny nose.
For additional details, do review the information listed on the
Singapore
Ministry of Health website on COVID-19
and the NUS Circulars listed on the
NUS website
for emergency information.
Your Faculty SEP Coordinators
Your Faculty and Department SEP Coordinators are there to help. Please
contact them with regard to resolving specific academic issues (alternative
modules/programmes/etc).
Some Frequently Asked Questions
No; your safety is of utmost importance to NUS. Students should return to Singapore (or
their home country) as soon as possible and discuss their study plan with their
Faculty/School.
No, as SEP is suspended globally until end-July 2020. NUS is exploring the possibility
of local SEP for affected students; please discuss with your Faculty SEP Coordinators if
you have such intentions. Just like SEP with overseas university partners, students will
pay NUS tuition fees for local SEP. Students will also have to work out your study plan
for approval by your home Faculty.
GRO is working with University-level SEP partners to explore additional places for
Semester 1, AY2020/21 (Fall Semester). More details will be provided at a later date.
Please note that choices of modules vary from one semester to another, and your study
plan must be approved by your home Faculty.
The global suspension affects overseas summer programmes until end-July 2020, by which
time most programmes (if not already cancelled by the host university) would have been
completed.
No, unfortunately in this particular case, the current situation does not fall within
the ‘Specified Causes’ of the policy for Trip Cancellation; hence, expenses incurred are
not reimbursable.
The NUS Resilience Fund will help to cover irrecoverable expenses related to evacuation
from the SEP host country. The relevant GRO country manager will contact all students
with regard to the eligible expenses as well as the claims process in due course.
Contact the relevant GRO country manager to initiate the process to secure housing for
the 14-day SHN. Where available, campus housing can be offered thereafter until 10 May
2020 (end of Semester 2). In the meantime, do source for alternative housing after the
14-day SHN. You can refer to this
link
for reference.
Contact the relevant GRO country manager with your request, stating the medical
condition of the family member staying with you, the supporting medical documents,
country you are returning from, flight number and the date and time of estimated
arrival.
Yes, you can serve the SHN in your friend’s/relative’s home. If you had declared a
different address to ICA earlier, you must seek approval from ICA (refer to the phone
number attached to your SHN notice) to change the location of SHN. If ICA approves the
change, do inform your faculty of the new address where you would be serving the SHN.
Returning NOC students should contact the relevant programme manager at NOC about
financial assistance and request for housing.
Students on all other programmes
should contact the office administering your programme about possible financial
assistance (e.g. your Faculty or Department); requests for housing can be sent to
ceu@nus.edu.sg with details about the medical
condition of the family member staying with you, the supporting medical documents,
country you are returning from, flight number and the date and time of estimated
arrival.
Your Faculty SEP Coordinators are here to help with regard to this; please discuss this
with them.
This will be assessed on a case-by-case basis, taking into consideration how you have
tried to make up for the lost credits and the concessions already granted by the
university. Additional information about tuition fee waiver / rebate for affected
students is available via
this
document.
Additional Online Resources
NUS Website on Emergency Information
emergency.nus.edu.sg
NUS Website on Coming Home to Singapore
www.nus.edu.sg/cominghome/
NUS Dean of Students Update on COVID-19
www.nus.edu.sg/osa/resources/dos-update
Singapore Ministry of Education Announcement on Suspension of Overseas Placements
www.moe.gov.sg/news/press-releases
Singapore Ministry of Health Updates on COVID-19
www.moh.gov.sg/covid-19
Singapore Ministry of Foreign Affairs Travel Information
www.mfa.gov.sg/Where-Are-You-Travelling-To