{"id":842,"date":"2025-06-06T15:16:13","date_gmt":"2025-06-06T07:16:13","guid":{"rendered":"https:\/\/live-ofn-nus.pantheonsite.io\/?page_id=842"},"modified":"2025-08-11T14:35:02","modified_gmt":"2025-08-11T06:35:02","slug":"student-particulars","status":"publish","type":"page","link":"https:\/\/www.nus.edu.sg\/finance\/students\/student-finance-matters\/student-info\/student-particulars\/","title":{"rendered":"Student Particulars"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"842\" class=\"elementor elementor-842\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3007c3aa e-flex e-con-boxed e-con e-parent\" data-id=\"3007c3aa\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-63ab0d0d elementor-widget elementor-widget-heading\" data-id=\"63ab0d0d\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Student Finance Matters<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1f38b266 e-flex e-con-boxed e-con e-parent\" data-id=\"1f38b266\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-b3f1de4 e-grid e-con-full e-con e-child\" data-id=\"b3f1de4\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-5d78b95 e-con-full e-flex e-con e-child\" data-id=\"5d78b95\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-0c15a28 e-con-full e-flex e-con e-child\" data-id=\"0c15a28\" data-element_type=\"container\" data-settings=\"{&quot;sticky&quot;:&quot;top&quot;,&quot;sticky_offset&quot;:50,&quot;background_background&quot;:&quot;classic&quot;,&quot;sticky_offset_mobile&quot;:0,&quot;sticky_on&quot;:[&quot;desktop&quot;,&quot;tablet&quot;],&quot;sticky_effects_offset&quot;:0,&quot;sticky_anchor_link_offset&quot;:0}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2253e0e nus-sidebar-menu elementor-widget elementor-widget-wp-widget-nav_menu\" data-id=\"2253e0e\" data-element_type=\"widget\" data-widget_type=\"wp-widget-nav_menu.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<nav class=\"menu-student-finance-matters-student-info-sidebar-menu-container\" aria-label=\"Menu\"><ul id=\"menu-student-finance-matters-student-info-sidebar-menu\" class=\"menu\"><li id=\"menu-item-505\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-505\"><a aria-expanded=\"false\" href=\"https:\/\/www.nus.edu.sg\/finance\/students\/student-finance-matters\/student-info\/\" class=\"menu-link\">Student Info<\/a>\n<ul class=\"sub-menu\">\n\t<li id=\"menu-item-647\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-647\"><a href=\"https:\/\/www.nus.edu.sg\/finance\/students\/student-finance-matters\/student-info\/student-bill\/\" class=\"menu-link\">Student Bill<\/a><\/li>\n\t<li id=\"menu-item-847\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-847\"><a href=\"https:\/\/www.nus.edu.sg\/finance\/students\/student-finance-matters\/student-info\/student-particulars\/\" class=\"menu-link\">Student Particulars<\/a><\/li>\n<\/ul>\n<\/li>\n<\/ul><\/nav>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-81c6327 e-con-full e-flex e-con e-child\" data-id=\"81c6327\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-efe1d41 e-con-full e-flex e-con e-child\" data-id=\"efe1d41\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bfccea1 expand-all elementor-widget elementor-widget-button\" data-id=\"bfccea1\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Expand all<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b19fc61 collapse-all elementor-widget elementor-widget-button\" data-id=\"b19fc61\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Collapse all<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2488f06f elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"2488f06f\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Student Info<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ff45e55 elementor-widget elementor-widget-heading\" data-id=\"ff45e55\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Popular FAQs<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3440114f popular-faq-links elementor-widget elementor-widget-text-editor\" data-id=\"3440114f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li><a href=\"#sp-item-1\">If there is a need for NUS to contact me via email, which email address will I be reached at?<\/a><\/li><li><a href=\"#sp-item-2\">Why is it important that I update my contact details, including residential, mailing and payment addresses in my Student Account<\/a><\/li><li><a href=\"#sp-item-3\">When I write to enquire on my Student Bill or Financial Aid (FA) disbursement matters, what information must I furnish to facilitate a reply?<\/a><\/li><li><a href=\"#sp-item-4\">Can I not provide my &#8220;Payment Address&#8221; since it is the same as my &#8220;Mailing Address&#8221;?<\/a><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d941716 e-con-full e-flex e-con e-child\" data-id=\"d941716\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-70ac507 elementor-widget elementor-widget-heading\" data-id=\"70ac507\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\"><span style=\"font-size: 24px\">Student Particulars<\/span><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-67275b9 elementor-widget__width-inherit faq-accordion elementor-widget elementor-widget-n-accordion\" data-id=\"67275b9\" data-element_type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;all_collapsed&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"sp-item-1\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"sp-item-1\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> If there is a need for NUS to contact me via email, which email address will I be reached at? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-up\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-down\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"sp-item-1\" class=\"elementor-element elementor-element-bc0c5f5 e-con-full e-flex e-con e-child\" data-id=\"bc0c5f5\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b43827d elementor-widget elementor-widget-text-editor\" data-id=\"b43827d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Students will be contacted via their NUS-assigned email addresses (<strong>xxxx@u.nus.edu<\/strong>) and\u00a0<strong><u>not<\/u><\/strong>\u00a0via their personal email addresses.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"sp-item-2\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"sp-item-2\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Why is it important that I update my contact details, including residential, mailing and payment addresses in my Student Account? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-up\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-down\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"sp-item-2\" class=\"elementor-element elementor-element-1f9aa56 e-con-full e-flex e-con e-child\" data-id=\"1f9aa56\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fb83707 elementor-widget elementor-widget-text-editor\" data-id=\"fb83707\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>It is\u00a0<strong><u>important<\/u><\/strong>\u00a0for students to update changes in their contact details to ensure that they receive timely communication from NUS, such as payment advice for refunds made.<\/p><p>Students are to update changes in their contact details as follows:<\/p><table class=\"table\" border=\"1\" width=\"100%\" cellspacing=\"0\" cellpadding=\"0\"><thead><tr><th class=\"fiftypercent\" valign=\"top\"><center>Matters relating to:<\/center><\/th><th class=\"fiftypercent\" valign=\"top\"><center>Update at \/ Contact<\/center><\/th><\/tr><\/thead><tbody><tr><td valign=\"top\" data-label=\"Matters relating to:\"><ul><li>Student records<br \/>(including &#8220;Payment Address&#8221;, \u201cContact Details\u201d etc.)<\/li><\/ul><\/td><td valign=\"top\" data-label=\"Update at \/ Contact\"><ul><li>Login to\u00a0<a href=\"https:\/\/myedurec.nus.edu.sg\/\" target=\"_blank\" rel=\"noopener\">Education Records System (EduRec)<\/a><\/li><li>Click &#8220;My Homepage&#8221; for drop-down menu<\/li><li>Click &#8220;Personal Info&#8221;<\/li><li>Click on the respective tile to update<\/li><\/ul><\/td><\/tr><tr><td valign=\"top\" data-label=\"Matters relating to:\"><ul><li>MOE Tuition Fee Loan (TFL) (with DBS Bank)<\/li><li>NUS Study Loan (SL) (with DBS Bank)<\/li><\/ul><\/td><td valign=\"top\" data-label=\"Update at \/ Contact\"><ul><li><a href=\"https:\/\/www.dbs.com.sg\/personal\/contact-us.page\" target=\"_blank\" rel=\"noopener\">DBS Bank<\/a><\/li><\/ul><\/td><\/tr><tr><td valign=\"top\" data-label=\"Matters relating to:\"><ul><li>MOE Tuition Fee Loan (TFL) (with OCBC Bank)<\/li><li>NUS Study Loan (SL) (with OCBC Bank)<\/li><li>NUS Student Assistance Loan (SAL)<\/li><\/ul><\/td><td valign=\"top\" data-label=\"Update at \/ Contact\"><ul><li><a href=\"https:\/\/www.ocbc.com\/personal-banking\/help-and-support\/help-and-support.html\" target=\"_blank\" rel=\"noopener\">OCBC Bank<\/a><\/li><\/ul><\/td><\/tr><\/tbody><\/table>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"sp-item-3\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"sp-item-3\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> When I write to enquire on my Student Bill or Financial Aid (FA) disbursement matters, what information must I furnish to facilitate a reply? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-up\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-down\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"sp-item-3\" class=\"elementor-element elementor-element-171dd17 e-con-full e-flex e-con e-child\" data-id=\"171dd17\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b6dc284 elementor-widget elementor-widget-text-editor\" data-id=\"b6dc284\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Students are to use their NUS-assigned email account (<strong>xxxx@u.nus.edu<\/strong>) where possible, and provide their\u00a0<strong>A-series Student Number<\/strong>\u00a0in their communication with NUS.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"sp-item-4\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"4\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"sp-item-4\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Can I not provide my \"Payment Address\" since it is the same as my \"Mailing Address\"? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-up\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-down\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"sp-item-4\" class=\"elementor-element elementor-element-282bfd4 e-flex e-con-boxed e-con e-child\" data-id=\"282bfd4\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e8f124f elementor-widget elementor-widget-text-editor\" data-id=\"e8f124f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>You need to provide your &#8220;Payment Address&#8221; because the information is accessed directly by the University&#8217;s payment system when processing refund to you. Hence, please ensure that both your &#8220;Payment Address&#8221; and &#8220;Mailing Address&#8221; are updated.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"If there is a need for NUS to contact me via email, which email address will I be reached at?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Students will be contacted via their NUS-assigned email addresses (xxxx@u.nus.edu) and\\u00a0not\\u00a0via their personal email addresses.\"}},{\"@type\":\"Question\",\"name\":\"Why is it important that I update my contact details, including residential, mailing and payment addresses in my Student Account?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"It is\\u00a0important\\u00a0for students to update changes in their contact details to ensure that they receive timely communication from NUS, such as payment advice for refunds made.Students are to update changes in their contact details as follows:Matters relating to:Update at \\\/ ContactStudent records(including &#8220;Payment Address&#8221;, \\u201cContact Details\\u201d etc.)Login to\\u00a0Education Records System (EduRec)Click &#8220;My Homepage&#8221; for drop-down menuClick &#8220;Personal Info&#8221;Click on the respective tile to updateMOE Tuition Fee Loan (TFL) (with DBS Bank)NUS Study Loan (SL) (with DBS Bank)DBS BankMOE Tuition Fee Loan (TFL) (with OCBC Bank)NUS Study Loan (SL) (with OCBC Bank)NUS Student Assistance Loan (SAL)OCBC Bank\"}},{\"@type\":\"Question\",\"name\":\"When I write to enquire on my Student Bill or Financial Aid (FA) disbursement matters, what information must I furnish to facilitate a reply?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Students are to use their NUS-assigned email account (xxxx@u.nus.edu) where possible, and provide their\\u00a0A-series Student Number\\u00a0in their communication with NUS.\"}},{\"@type\":\"Question\",\"name\":\"Can I not provide my \\\"Payment Address\\\" since it is the same as my \\\"Mailing Address\\\"?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"You need to provide your &#8220;Payment Address&#8221; because the information is accessed directly by the University&#8217;s payment system when processing refund to you. 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Why is it important that I update my contact details, including residential, mailing and payment addresses in my Student Account When I write to [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":498,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-842","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.nus.edu.sg\/finance\/wp-json\/wp\/v2\/pages\/842","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.nus.edu.sg\/finance\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.nus.edu.sg\/finance\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.nus.edu.sg\/finance\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.nus.edu.sg\/finance\/wp-json\/wp\/v2\/comments?post=842"}],"version-history":[{"count":25,"href":"https:\/\/www.nus.edu.sg\/finance\/wp-json\/wp\/v2\/pages\/842\/revisions"}],"predecessor-version":[{"id":3142,"href":"https:\/\/www.nus.edu.sg\/finance\/wp-json\/wp\/v2\/pages\/842\/revisions\/3142"}],"up":[{"embeddable":true,"href":"https:\/\/www.nus.edu.sg\/finance\/wp-json\/wp\/v2\/pages\/498"}],"wp:attachment":[{"href":"https:\/\/www.nus.edu.sg\/finance\/wp-json\/wp\/v2\/media?parent=842"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}