{"id":3134,"date":"2022-08-16T13:38:34","date_gmt":"2022-08-16T13:38:34","guid":{"rendered":"https:\/\/www.nus.edu.sg\/celc\/?page_id=3134"},"modified":"2022-08-16T13:44:10","modified_gmt":"2022-08-16T13:44:10","slug":"elc-ccp-course-reference-no-tgs-2021002284","status":"publish","type":"page","link":"https:\/\/www.nus.edu.sg\/celc\/elc-ccp-course-reference-no-tgs-2021002284\/","title":{"rendered":"ELC-CCP (Course Reference No: TGS-2021002284)"},"content":{"rendered":"\n\n\t<h4>ELC-CCP (Course Reference No: TGS-2021002284)<\/h4>\n<h2><strong>ON-PITCH! CREATE CUSTOMER-CENTRED PRESENTATIONS<\/strong><\/h2>\n<h4>\n\t\tDescription\n\t<\/h4>\n\t<p>IIn this workshop, participants will learn delivery techniques using visual and vocal skills to speak with verve during face-to-face and virtual presentations. Participants will apply a customer-centric approach when packaging presentation content by adopting an informed and targeted approach that addresses needs, cultural expectations and relevance.<\/p>\n<h4>\n\t\tLEARNING OUTCOMES\n\t<\/h4>\n\t<p>By the end of the workshop, participants will be able to:<\/p>\n<ol>\n<li>engage with vocal and visual quality during virtual and face-to-face presentations,<\/li>\n<li>select and structure information to develop targeted presentation content with cultural expectations in mind,<\/li>\n<li>communicate social proof of their track records using storytelling and infographics,<\/li>\n<li>select visual elements for impact, and<\/li>\n<li>anticipate questions based on customers&#8217; concerns.<\/li>\n<\/ol>\n<h4>\n\t\tMODE OF TRAINING\n\t<\/h4>\n\t<p>F2F with discussions, role plays, and skills practices with facilitator and peers&#8217; feedback.<\/p>\n<h4>\n\t\tCOURSE OUTLINE\n\t<\/h4>\n\t<ol>\n<li>Deliver with Verve online or face-to-face\n<ul>\n<li>Attend to tone of voice<\/li>\n<li>Project energy and emotions through vocal power<\/li>\n<li>Focus on body language<\/li>\n<\/ul>\n<\/li>\n<li>Angle Value Propositions with Prospects in Mind\n<ul>\n<li>Personalise information for target audience<\/li>\n<li>Translate value propositions for consumers<\/li>\n<li>Showcase relevant trends<\/li>\n<li>Identify potential concerns<\/li>\n<\/ul>\n<\/li>\n<li>Regale with Social Proof\n<ul>\n<li>Select and leverage a range of resources<\/li>\n<\/ul>\n<\/li>\n<li>Create Visual Impact to Connect\n<ul>\n<li>with empathy<\/li>\n<li>through rapport<\/li>\n<li>with curiosity and optimism<\/li>\n<\/ul>\n<\/li>\n<li>Close with a Bang\n<ul>\n<li>Stage the conclusion<\/li>\n<\/ul>\n<\/li>\n<li>Prepare for Question-and-Answer segment\n<ul>\n<li>Identify and categorise target audience&#8217;s questions<\/li>\n<li>Prepare a range of responses<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n<h4>\n\t\tPRE-REQUISITES\n\t<\/h4>\n\t<p>Diploma with at least 2 years working experience<\/p>\n<h4>\n\t\tCOURSE DATES &#038; TIMES\n\t<\/h4>\n\t<p>May and September (specific dates and time to be confirmed)<\/p>\n<h4>\n\t\tWHO SHOULD APPLY\n\t<\/h4>\n\t<p>Senior Managers, Managers, Supervisors, Engineers<\/p>\n<p>This course is relevant to executives who want to refresh or practice techniques to pitch ideas and proposals with internal and external stakeholders.<\/p>\n<h4>\n\t\tFEES &#038; FUNDING\n\t<\/h4>\n\t<table border=\"1\" width=\"799\">\n<tbody>\n<tr>\n<td width=\"188\"><\/td>\n<td width=\"91\">\n<strong>Non-Subsidized Course Fee<\/strong>\n<\/td>\n<td width=\"122\">\n<strong>Singapore Citizen 39 years old or younger<\/strong>\n<\/td>\n<td width=\"91\">\n<strong>Singaporean PRs<\/strong>\n<\/td>\n<td width=\"138\">\n<strong>Singapore Citizen 40 years or older eligible for MCES<\/strong>\n<\/td>\n<td width=\"129\">\n<strong>Enhanced Training Support for SMEs<\/strong>\n<\/td>\n<\/tr>\n<tr>\n<td height=\"32\">Full Programme Fee<\/td>\n<td>\nS$ 1086\n<\/td>\n<td>\nS$ 1086\n<\/td>\n<td>\nS$ 1086\n<\/td>\n<td>\nS$ 1086\n<\/td>\n<td>\nS$ 1086\n<\/td>\n<\/tr>\n<tr>\n<td>SkillsFuture Funding Eligible for Claim Period (19 Oct 2017 to 30 Sep 2020)<\/td>\n<td>\n&#8211;\n<\/td>\n<td>\n(S$ 760.20)\n<\/td>\n<td>\n(S$ 760.20)\n<\/td>\n<td>\n(S$ 760.20)\n<\/td>\n<td>\n(S$ 760.20)\n<\/td>\n<\/tr>\n<tr>\n<td>Nett Programme Fee<\/td>\n<td>\nS$ 1086\n<\/td>\n<td>\nS$ 325.80\n<\/td>\n<td>\nS$ 325.80\n<\/td>\n<td>\nS$ 325.80\n<\/td>\n<td>\nS$ 325.80\n<\/td>\n<\/tr>\n<tr>\n<td>7% GST on Nett Programme Fee<\/td>\n<td>\nS$ 76.02\n<\/td>\n<td>\nS$ 22.81\n<\/td>\n<td>\nS$ 22.81\n<\/td>\n<td>\nS$ 22.81\n<\/td>\n<td>\nS$ 22.81\n<\/td>\n<\/tr>\n<tr>\n<td><strong>Total Nett Programme Fee Payable, Incl. GST<\/strong><\/td>\n<td>\nS$ 1,162.02\n<\/td>\n<td>\nS$ 348.61\n<\/td>\n<td>\nS$ 348.61\n<\/td>\n<td>\nS$ 348.61\n<\/td>\n<td>\nS$ 348.61\n<\/td>\n<\/tr>\n<tr>\n<td>Less Additional Funding if Eligible Under Various Scheme<\/td>\n<td>\n&#8211;\n<\/td>\n<td>\n&#8211;\n<\/td>\n<td>\n&#8211;\n<\/td>\n<td>\n(S$ 217.20)\n<\/td>\n<td>\n(S$ 217.20)\n<\/td>\n<\/tr>\n<tr>\n<td><strong>Total Nett Programme Fee, Incl. GST, after additional funding from the various funding schemes<\/strong><\/td>\n<td>\nS$ 1,162.02\n<\/td>\n<td>\nS$ 348.61\n<\/td>\n<td>\nS$ 348.61\n<\/td>\n<td>\nS$ 131.41\n<\/td>\n<td>\nS$ 131.41\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<ul>\n<li>Total Nett Course Fee, Incl. GST, after additional funding from the various funding schemes<\/li>\n<li>SkillsFuture Funding Eligible for Claim Period 1 Jul 2021 to 30 June 2024<\/li>\n<li>NTUC members enjoy 50% of the unfunded course fee support for up to $250 each year for courses supported under UTAP (Union Training Assistance Programme). Terms and Conditions apply. Please visit\u00a0<a href=\"http:\/\/skillsupgrade.ntuc.org.sg\/\">Skills Upgrade<\/a>.<\/li>\n<li>Learners must record at least 75% attendance, and pass all assessment components, to be eligible for SSG funding.<\/li>\n<\/ul>\n<h4>\n\t\tTRAINER\n\t<\/h4>\n\t<table border=\"2\" width=\"790\">\n<tbody>\n<tr>\n<td width=\"143\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.nus.edu.sg\/celc\/wp-content\/uploads\/2022\/04\/Susan_Lee.jpg\" alt=\"\" width=\"140\" height=\"182\" \/><\/td>\n<td width=\"629\"><strong><em>Susan Lee\u00a0<\/em><\/strong>is a Lecturer in CELC. She has taught English communication for 20 years at institutions and with adult learners in corporate environment. She is ACTA certified (WSQ Advanced Certificate in Training and Assessment) and passionate in customising learning to engage skill application in contexts for presentation, interpersonal communication and negotiation. She has produced a Coursera module for the course,\u00a0<em>Effective Communication in the Globalised Workplace<\/em>\u00a0and co-developed an e-learning package on personal branding. Susan designs and facilitates workshops and modules on internship preparation, LinkedIn, online and face-to-face interview<em>,<\/em>\u00a0networking,\u00a0<em>Professional Communication, Communicating Engineering,<\/em>\u00a0<em>Communicating in the Information Age, and Business Communication<\/em>.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>&nbsp;<\/p>\n\t\t\t<a href=\"#description\" target=\"_self\" role=\"button\" rel=\"noopener\">\n\t\t\t\t\t\t\tDescription\n\t\t\t\t\t<\/a>\n\t\t\t<a href=\"#objectives\" target=\"_self\" role=\"button\" rel=\"noopener\">\n\t\t\t\t\t\t\tLearning Outcomes\n\t\t\t\t\t<\/a>\n\t\t\t<a href=\"#assessment\" target=\"_self\" role=\"button\" rel=\"noopener\">\n\t\t\t\t\t\t\tMode Of Training\n\t\t\t\t\t<\/a>\n\t\t\t<a href=\"#prerequisites\" target=\"_self\" role=\"button\" rel=\"noopener\">\n\t\t\t\t\t\t\tCourse Outline\n\t\t\t\t\t<\/a>\n\t\t\t<a href=\"#preclusions\" target=\"_self\" role=\"button\" rel=\"noopener\">\n\t\t\t\t\t\t\tPre-Requisites\n\t\t\t\t\t<\/a>\n\t\t\t<a href=\"#modular-credits\" target=\"_self\" role=\"button\" rel=\"noopener\">\n\t\t\t\t\t\t\tCourse Dates &#038; Times\n\t\t\t\t\t<\/a>\n\t\t\t<a href=\"#who_should_apply\" target=\"_self\" role=\"button\" rel=\"noopener\">\n\t\t\t\t\t\t\tWho Should Apply\n\t\t\t\t\t<\/a>\n\t\t\t<a href=\"#fee\" target=\"_self\" role=\"button\" rel=\"noopener\">\n\t\t\t\t\t\t\tFees &#038; Funding\n\t\t\t\t\t<\/a>\n\t\t\t<a href=\"#trainer\" target=\"_self\" role=\"button\" rel=\"noopener\">\n\t\t\t\t\t\t\tTrainer\n\t\t\t\t\t<\/a>\n\n","protected":false},"excerpt":{"rendered":"<p>ELC-CCP (Course Reference No: TGS-2021002284) ON-PITCH! CREATE CUSTOMER-CENTRED PRESENTATIONS Description IIn this workshop, participants will learn delivery techniques using visual and vocal skills to speak with verve during face-to-face and virtual presentations. Participants will apply a customer-centric approach when packaging presentation content by adopting an informed and targeted approach that addresses needs, cultural expectations and &hellip;<\/p>\n<p class=\"read-more\"> <a class=\"\" href=\"https:\/\/www.nus.edu.sg\/celc\/elc-ccp-course-reference-no-tgs-2021002284\/\"> <span class=\"screen-reader-text\">ELC-CCP (Course Reference No: TGS-2021002284)<\/span> Read More &raquo;<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-3134","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.nus.edu.sg\/celc\/wp-json\/wp\/v2\/pages\/3134","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.nus.edu.sg\/celc\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.nus.edu.sg\/celc\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.nus.edu.sg\/celc\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.nus.edu.sg\/celc\/wp-json\/wp\/v2\/comments?post=3134"}],"version-history":[{"count":0,"href":"https:\/\/www.nus.edu.sg\/celc\/wp-json\/wp\/v2\/pages\/3134\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.nus.edu.sg\/celc\/wp-json\/wp\/v2\/media?parent=3134"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}