{"id":2374,"date":"2022-04-08T05:14:24","date_gmt":"2022-04-08T05:14:24","guid":{"rendered":"https:\/\/www.nus.edu.sg\/celc\/?p=2374"},"modified":"2024-09-09T13:29:50","modified_gmt":"2024-09-09T05:29:50","slug":"on-pitch-create-customer-centred-presentations","status":"publish","type":"page","link":"https:\/\/www.nus.edu.sg\/celc\/continuing-education-and-training-cet-workshops\/on-pitch-create-customer-centred-presentations\/","title":{"rendered":"On-Pitch! Create Customer-Centred Presentations"},"content":{"rendered":"\n\n\t<h2><strong>ON-PITCH! CREATE CUSTOMER-CENTRED PRESENTATIONS<\/strong><\/h2>\n<h4>\n\t\tDescription\n\t<\/h4>\n\t<p>In this workshop, participants will learn delivery techniques using visual and vocal skills to speak with verve during face-to-face and virtual presentations. Participants will apply a customer-centric approach when packaging presentation content by adopting an informed and targeted approach that addresses needs, cultural expectations and relevance.<\/p>\n<h4>\n\t\tLEARNING OUTCOMES\n\t<\/h4>\n\t<p>By the end of the workshop, participants will be able to:<\/p>\n<ol>\n<li>engage with vocal and visual quality during virtual and face-to-face presentations,<\/li>\n<li>select and structure information to develop targeted presentation content with cultural expectations in mind,<\/li>\n<li>communicate social proof of their track records using storytelling and infographics,<\/li>\n<li>select visual elements for impact, and<\/li>\n<li>anticipate questions based on customers&#8217; concerns.<\/li>\n<\/ol>\n<h4>\n\t\tMODE OF TRAINING\n\t<\/h4>\n\t<ul>\n<li>Onsite, face to face<\/li>\n<\/ul>\n<h4>\n\t\tCOURSE OUTLINE\n\t<\/h4>\n\t<hr \/>\n<ol>\n<li>Deliver with Verve online or face-to-face\n<ul>\n<li>Attend to tone of voice<\/li>\n<li>Project energy and emotions through vocal power<\/li>\n<li>Focus on body language<\/li>\n<\/ul>\n<\/li>\n<li>Angle Value Propositions with Prospects in Mind\n<ul>\n<li>Personalise information for target audience<\/li>\n<li>Translate value propositions for consumers<\/li>\n<li>Showcase relevant trends<\/li>\n<li>Identify potential concerns<\/li>\n<\/ul>\n<\/li>\n<li>Regale with Social Proof\n<ul>\n<li>Select and leverage a range of resources<\/li>\n<\/ul>\n<\/li>\n<li>Create Visual Impact to Connect\n<ul>\n<li>with empathy<\/li>\n<li>through rapport<\/li>\n<li>with curiosity and optimism<\/li>\n<\/ul>\n<\/li>\n<li>Close with a Bang\n<ul>\n<li>Stage the conclusion<\/li>\n<\/ul>\n<\/li>\n<li>Prepare for Question-and-Answer segment\n<ul>\n<li>Identify and categorise target audience&#8217;s questions<\/li>\n<li>Prepare a range of responses<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n<h4>\n\t\tCOURSE DATES &#038; TIMES\n\t<\/h4>\n\t<p>May and September (specific dates and time to be confirmed)<\/p>\n<h4>\n\t\tTRAINER\n\t<\/h4>\n\t\t\t<a href=\"#description\" target=\"_self\" rel=\"noopener\">\n\t\t\t\t\t\t\tDescription\n\t\t\t\t\t<\/a>\n\t\t\t<a href=\"#objectives\" target=\"_self\" rel=\"noopener\">\n\t\t\t\t\t\t\tLearning Outcomes\n\t\t\t\t\t<\/a>\n\t\t\t<a href=\"#assessment\" target=\"_self\" rel=\"noopener\">\n\t\t\t\t\t\t\tMode Of Training\n\t\t\t\t\t<\/a>\n\t\t\t<a href=\"#prerequisites\" target=\"_self\" rel=\"noopener\">\n\t\t\t\t\t\t\tCourse Outline\n\t\t\t\t\t<\/a>\n\t\t\t<a href=\"#preclusions\" target=\"_self\" rel=\"noopener\">\n\t\t\t\t\t\t\tPre-Requisites\n\t\t\t\t\t<\/a>\n\t\t\t<a href=\"#modular-credits\" target=\"_self\" rel=\"noopener\">\n\t\t\t\t\t\t\tCourse Dates &#038; Times\n\t\t\t\t\t<\/a>\n\t\t\t<a href=\"#trainer\" target=\"_self\" rel=\"noopener\">\n\t\t\t\t\t\t\tTrainer\n\t\t\t\t\t<\/a>\n\n","protected":false},"excerpt":{"rendered":"<p>ON-PITCH! CREATE CUSTOMER-CENTRED PRESENTATIONS Description In this workshop, participants will learn delivery techniques using visual and vocal skills to speak with verve during face-to-face and virtual presentations. Participants will apply a customer-centric approach when packaging presentation content by adopting an informed and targeted approach that addresses needs, cultural expectations and relevance. LEARNING OUTCOMES By the &hellip;<\/p>\n<p class=\"read-more\"> <a class=\"\" href=\"https:\/\/www.nus.edu.sg\/celc\/continuing-education-and-training-cet-workshops\/on-pitch-create-customer-centred-presentations\/\"> <span class=\"screen-reader-text\">On-Pitch! Create Customer-Centred Presentations<\/span> Read More &raquo;<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":2347,"menu_order":0,"comment_status":"open","ping_status":"open","template":"","meta":{"_acf_changed":false,"site-sidebar-layout":"default","site-content-layout":"default","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-2374","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.nus.edu.sg\/celc\/wp-json\/wp\/v2\/pages\/2374","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.nus.edu.sg\/celc\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.nus.edu.sg\/celc\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.nus.edu.sg\/celc\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.nus.edu.sg\/celc\/wp-json\/wp\/v2\/comments?post=2374"}],"version-history":[{"count":0,"href":"https:\/\/www.nus.edu.sg\/celc\/wp-json\/wp\/v2\/pages\/2374\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/www.nus.edu.sg\/celc\/wp-json\/wp\/v2\/pages\/2347"}],"wp:attachment":[{"href":"https:\/\/www.nus.edu.sg\/celc\/wp-json\/wp\/v2\/media?parent=2374"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}