Course Reference No: TGS-2019506220

MANAGING DISRUPTION WITH FUTURE-PROOF WORKPLACE COMMUNICATION SKILLS


DESCRIPTION


The focal point of this course is to equip participants with relevant written and spoken communication skills; so that they learn how to manage disruption at the workplace. The framework for this course is underpinned by Lucas & Rawlins (2015) business competency model and operationalised through interactive, contextualised activities, feedback sessions and reflection skills.

These deep learning strategies ensure that participants are constantly engaged and motivated to use their higher order thinking skills to learn, analyse, apply, reflect, improve, and transfer the knowledge and skills to related domains. Specifically, this course contributes primarily towards participants‘ workplace communication skills and in broad terms, enhances their personal and professional development, self-sustainability and competitiveness.

Professionals need future-proof workplace communication skills to manage communicative challenges in this volatile, uncertain, complex and ambiguous age. 

LEARNING OUTCOMES


The course will cover core communication strategies:

  1. To prepare, organise, and use the right tone to write clear and concise emails, blogs and reports to different audience groups for various workplace scenarios.
  2. To ideate, organise and analyse influential oral communication skills such as storytelling, ethos, pathos and logos and understand nuances of nonverbal categories of communication, to deliver memorable and impactful oral presentations.

 

MODE OF TRAINING


On-campus


COURSE OUTLINE


Professionals need future-proof workplace communication skills to manage communicative challenges in this volatile, uncertain, complex and ambiguous age. The programme will cover core communication strategies:

  • To prepare, organise, and use the right tone to write clear and concise emails, blogs and reports to different audience groups for various workplace scenarios.
  • To ideate, organise and analyse influential oral communication skills such as storytelling, ethos,       pathos and logos and understand nuances of nonverbal categories of communication, to deliver memorable and impactful oral presentations.

 

PRE-REQUISITES


Working experience in managing teams

 

COURSE DATES & TIMES


TBC

 

REGISTRATION



WHO SHOULD APPLY


Assistant Executive, Executive, Senior Executive, Assistant Manager, Manager, Senior Manager in departments such as Human Resource Management, Marketing, Accounting and Finance, Administration


FEES & FUNDING


 
Non-Subsidized Course Fee
Singapore Citizen 39 years old or younger
Singaporean PRs
Singapore Citizen 40 years or older eligible for MCES
Enhanced Training Support for SMEs
Full Programme Fee

S$ 2850

S$ 2850
S$ 2850
S$ 2850
S$ 2850
SkillsFuture Funding Eligible for Claim Period
-
(S$1995)
(S$1995)
(S$1995)
(S$1995)
Nett Programme Fee
S$ 2850
S$ 855
S$ 855
S$ 855
S$ 855
7% GST on Nett Programme Fee
S$ 199.50
S$ 59.85
S$ 59.85
S$ 59.85
S$ 59.85
Total Nett Programme Fee Payable, Incl. GST
S$ 3049.50
S$ 914.85
S$ 914.85
S$ 914.85
S$ 914.85
Less Additional Funding if Eligible Under Various Scheme
-
-
-
(S$570)
(S$ 570)
Total Nett Programme Fee, Incl. GST, after additional funding from the various funding schemes
S$ 3049.50
S$ 914.85
S$ 914.85
S$ 344.85
S$ 344.85

 

TRAINER


Nadya Ms Chitra Sabapathy is an experienced Professional and Business Communication lecturer with the Centre for English Language Communication, National University of Singapore. She has vast experience teaching local and foreign students and working professionals. She is a strong advocate of meaningful and engaging teaching and learning methods.