• Home
  • Services
  • Mental Health
  • Student

Counselling provides a safe and private space to talk with someone about your goals and concerns.

Meeting with a counsellor may help you clarify your goals and explore options to achieve them. As skilled listeners, counsellors provide clients an objective perspective when dealing with a concern.

At University Counselling Services (UCS), our services and programmes are designed to not only assist you as a student in addressing your immediate concerns but to also acquire skills for individual growth.

Counselling services and programmes are provided free for all full time NUS students.

Take note: Video format is not suppported on IE browser.


Counsellors at UCS abide by a strict confidentiality policy allowing you a safe space to share openly.

Exceptions to this practice occurs in cases of imminent threat to life, a court order, a written consent given by you, or when you are mandated by the University for an assessment.

Find out more about making an appointment with us through these channels.

Assessment & Counselling

The first session is an assessment which helps the counsellor understand your needs and challenges and together with you explore goals to facilitate growth.

The plan may include short-term individual or couple counselling at UCS. Our professionally trained counsellors can assist you on a range of issues, such as relationships, academic, low self-esteem, grief and bereavement. You may also consider counselling as an option if you are having low moods, feeling anxious, or struggling with addictive behaviours or eating concerns. You may be referred to the University Health Service for medical consultations, and to other longer-term and specialised services off-campus.

Making the First Appointment

Waiting time for the first appointment may vary depending on the time of the semester and availability of counsellors. Please contact us as soon as you need to.

You may call, e-mail, or walk in to schedule an appointment with a counsellor.

Emergency Situations

The following on-campus hotline numbers are available for immediate assistance.

Campus Security Hotline:

Kent Ridge Campus +65 6874 1616
Bukit Timah Campus +65 6516 3636
Outram Campus +65 6222 5568

You may also contact Lifeline NUS at +65 6516 7777 for life threatening psychological emergencies. Below are some examples of psychological emergencies.

When the student is:

  • Having suicidal intentions
  • Experiencing severe panic or anxiety attacks
  • Dealing with news of death or severe injury to family or peers
  • Traumatised or disoriented from recent physical violence

When in doubt, connect with us at +65 6516 2376 to clarify with our staff.

For immediate practical and emergency support outside of campus, the following are some community help lines which provide immediate assistance:

Police 999
Singapore Civil Defence Force (SCDF)
(Ambulance and Fire Brigade)
Samaritans of Singapore 1 800 221 4444

Faculty & Staff


As a staff member of NUS, you may frequently interact with students and notice early signs of distress in them, hence, you may be in a position to refer them to UCS for further assistance.

All staff and faculty members may refer a student for an assessment and/or counselling. Click here for a copy of the Referral Form. Please complete it and if possible accompany the student to UCS if immediate attention is needed. Otherwise, encourage the student to fix an appointment with UCS while you direct the completed form to UCS.

In the event of a life-threatening psychological emergency after office hours, send the student to the Accident and Emergency (A&E) Centre at the National University Hospital (NUH) or call the following numbers:

Lifeline NUS (office hours) +65 6516 7777
Samaritans of Singapore 1 800 221 4444