Frequently Asked Questions: Pre-Admission Medical Examination
1. I tried to make an appointment but the system prompted me with the following message 'You are not allowed to register for this event'.
2. I lost my application number and password.
3. I want to check my appointment status, make changes / cancel my current appointment.
4. I received a # sign after I cancelled the appointment.
5. I had a change of course / faculty,
6. I am a returning NS men and I have missed my medical appointment in the April period.
7. I did not receive any package / Freshmen Guide.
8. Where can I get the Medical Examination Form.
9. I went through the FAQ 1 and 2 but still did not manage to fix an appointment.
10.I can't seem to submit my application although all the fields are filled up.
11.I did not receive any email confirmation.
1. I tried to make an appointment but the system prompted me with the following message 'You are not allowed to register for this event'
a.) Please check if you have keyed
in your application number correctly:
i. Please note that the application number should consist of all numeric number, please note that application number is
different
from your student ID or NUSNET ID
(AxxxxxxxZ)
ii. Graduates:
No booking is necessary for all postgraduates
for the April Medical Examination'2013XXXXXX'
/
'2014XXXXXX'
iii.
Undergraduate: Your application number will consist of 8 numeric number starting
with
'13XXXXXX' /
'33XXXXXX' /
'43XXXXXX' /
'63XXXXXX'
/
'632XXXXX'
iv. Click here if you need further assistance with your application number.
b.)
Please ensure that you use the PIN sent via snail mail to your mailing address
i.
Click here if you need further assistance with your PIN number.
c.) For graduates, if you still encounter problem, please contact your faculty and enquire on your offer acceptance status.
d.) If you have successfully log into the Calendar of Events of with your application number, please check if the slot you have selected are fully taken up.
2. I lost my application number and password.
If you have forgotten or misplaced your application number or PIN number/Password, you can retrieve them via:
| Undergraduate | https://aces01.nus.edu.sg/uasonline/Login |
| Graduate (Coursework) | https://inetapps.nus.edu.sg/pas/common/newForgetPassword.aspx |
| Graduate (Research) | https://inetapps.nus.edu.sg/gda/common/newlogin.aspx |
a.) For Undergraduate, please click on the links as below to retrieve your application number and password.
3. I want to check my appointment status / make changes / cancel my current appointment.
Log in to the Calendar of Events with your Application Number> Click on View my Registration
Check the date you would like to cancel and click 'Go' to delete.
To fix another appointment kindly proceed to this link: http://www.nus.edu.sg/uhc/healthservice/PreME.html
4. I received a # sign after I cancelled the appointment
Kindly proceed to the Calendar of Events > Log in to the system with your application number > Under 'View My Registrations' > Check if the appointment has been cancelled successfully, should the appointment varies. Please call Ms. Sharon Yeo / Ms. Dion Lim @ 6516 2391 / 7305
5. I had a change of course / faculty.
As University Health Centre will be the collection centre. We will inform your respective School or Faculty (as indicated on the Medical Examination Form) about your medical result
6. I am a returning NS men and I have missed my medical appointment in the April period
There will be another round of medical examination from 25 June 2012 to 08 August 2012 for returning NS men who have missed the medical examination, for more information on the medical examination please visit our website at http://www.nus.edu.sg/uhc/healthservice/services/preexams.html.
7. I did not receive any package / Freshmen Guide
Kindly give a call to the Registrar's Office @ 6516 2301 or 6516 1177. Alternatively, please click here to visit the home page for Registrar's Office.
Click here for
Manual Registration
Name / Application No / Course of Study / Contact Number / Desired Date / Desired Timeslot
* Please note that date and time are assigned by officer in-charge base on availability. (A confirmation email will be sent to confirm your appointment)
If you are using the following browser
Kindly check your spam and junk folder, if you are still unable to retrieve
the email, please refer to FAQ 3 to view registrations. If the status is
confirmed, there is no need to print the confirmation email. If there is any
discrepancy, please alert our administrator.
8. Where can I get the Medical Examination Form?
Download
Medical Examination Form
Undergraduate Students
Download
Medical Examination Form
Postgraduate Students
9. I went through the FAQ 1 and 2 but still did not manage to fix an appointment.
If you have trouble with the link above, please provide the following details to uhcysys@nus.edu.sg / uhcljnd@nus.edu.sg:
For other queries please feel free to call Ms Sharon Yeo or Ms Dion Lim @ 6516
2391 / 6516 7305
10. I can't seem to submit my application although all the fields are filled up.
11. I did not receive any email confirmation.