Management Assistant Officer (Transport)

Responsibilities:

• 	To assist the manager  in managing the car park operations
  	To provide administrative support to manager - process invoices and bills, compile customer service survey reports, attend and reply to enquiries , and update information of parking services on web portal
  	To supervise the car park operator's daily operations to ensure compliance with service standard and put up monthly contractor's performance report
  	To monitor car park utilization rate and propose ways to optimize car park usage
  	To manage e-balloting for students car park application during semesters
  	To assist in preparation and monitoring of maintenance budget
  	To plan and liaise with departments on parking  requirements for VVIP visits and major events
  	To administer NUS car parks budget and billings
  	To administer ISO documentation for parking
  	To prepare, invite, evaluate quotations and tenders
  	To attend to appeals and feedback

Requirements:

	At least a Diploma holder with two years work experience in car park operations
	Able to write and communicate well in English
	Good IT knowledge
	Able to work after hours when required
	Able to work as a team
	Aptitude for excellence in customer service and a caring personality would be desirable