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According to a major study conducted
by the Carnegie Foundation, Harvard University and
Stanford University, success at home, community and work
depends 85% on peoples skills and self knowledge, and
only 15% on technical knowledge. This being the case, it
is essential for those who wish to be successful in
working with people to acquire the skills in reading
people, understanding them and relate effectively with
them. This workshop is designed to help participants
polish up the interpersonal relational skills. This set
of people's skills include the ability to negotiate
successfully, manage and resolve conflicts confidently
and amicably, and communicate effectively to establish
rapport and deepen bonds. All these will contribute to
the building of a high performance team of unique
individuals working effectively with each other.
Programme Benefits:
Understand what makes you tick, and
what ticks you off.
Identify personal leadership style
and maximising it to positively impact performances.
Sharpen the perceptions of the
behavioural and communication style of others, and
motivate them to better performance.
Learn how to communicate effectively
with others.
Develop lifelong skills of relating
to difficult people.
Highlight strengths and contributions
of individuals to a team.
Create a positive, inspiring and
motivating working environment.
Build a high performance team.
Content:
INTRA-PERSONAL SKILLS
Self Awareness - know what makes you
tick and what tick you off. - discovering your own
managerial style (D.I.S.C Personality Profile System ©)
Develop and sustain a high level of
self-motivation and optimism
Manage and express emotions
appropriately.
INTER-PERSONAL SKILLS
Building bridges with the people you work with.
Knowing what makes people tick and what tick them off.
Motivating and empowering others for better performance
Develop & Sustain a high level of self-motivation & optimism
Empathy: build trust and rapport to have a positive influence on others.
Communicating effectively to win hearts and minds.
Attend to emotions of others – How to create that good feeling
Giving feedback effectively
Effective Conflict Resolution
BUILDING A HIGH PERFORMANCE TEAM
- The 3 As of a Positive Work Environment
- Characteristics of a High Performance Team
- Winning team communication
PERSONAL ACTION PLAN FOR SUCCESS
Methodology:
This workshop is best conducted in
small groups of between 12 - 20 participants using “proximity contagion” experiential learning methodology.
Participants will be emotionally inspired and intellectually
challenged through a series of interactive, engaging and
fun activities. A balanced use of group interaction,
individual exercises, case studies, role plays, presentations and mini
lectures. Group participation, sharing and specific
applications are emphasised. This session will help
motivate the participants to discover useful and practical skills which they can
apply right away.
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