1. Registration
1.1 Modes of Registration: Registration forms may be submitted through
1.2 All courses are subject to confirmation and registrants will be notified of the course status through email about 5 working days before the scheduled commencement date of a course.
1.3 Closing date for registration is 7 working days prior to scheduled commencement date.
1.4 Registration is only complete upon full payment of course fees. For individual registrations (ie. not company-sponsored), a registrant’s place is only confirmed upon receipt of payment. Places are allocated based on a first-come-first serve basis. For company-sponsored registrants, registration is complete when invoices are issued. Payment is to be made within 14 days from date of invoice.
2. Payment of course fees
2.1 NEX’s published course fee includes a non-refundable registration fee as follows:
- $50 for course fees below $700
- $120 for course fees $700 & above
For full-time Intensive Mandarin & English Language Programmes, the published course fee includes a non-refundable acceptance fee of $400 but does NOT include the non-refundable registration fee which is payable in addition to the course fee as follows:
- $50 for Singapore citizens / permanent residents
- $150 for foreigners
2.2 NEX reserves the right to allow only registrants with a confirmed place to attend the course. If the registrant is, for any reason, unable to make payment of the course fees to NEX before the stipulated deadline communicated through NEX’s confirmation email, the registrant shall inform NEX in writing and NEX may, in its absolute discretion, offer the registrant alternative payment arrangements.
2.3 Acceptable modes of payment are as follows:
- Cash
- Cheque (crossed & made payable to “NUS” – please indicate your name, contact number, & course title & date on the reverse side of the cheque)
- NETS (usual daily default limit is $2,000/day)
Any bank charges incurred have to be borne by the remitter.
2.4 Discounts Available:
- 20% off the published course fee for full-time NUS Staff and Matriculated students of NUS.
- 10% off the published course fee for NUS alumni (not applicable to company-sponsored registrants).
- 5% off published course fee as group discount for companies registering 5 or more of their staff for the same intake of a course.
Registrants are entitled to only one category of discount. They are not allowed to claim multiple discounts. Discounts are not allowed for payment towards examination/project fees.
Discount will only be given to NUS staff/student/alumnus who produces a copy of his/her student/staff /alumnus card (or degree scroll) upon registration.
2.5 SDF Assistance
Certain courses are SDF-approved. A list of SDF-approved courses may be found at http://www.sdf.gov.sg or http://www.nus.edu.sg/nex/list_sme2.htm
If the course is an SDF-approved course, the registrant may apply for SDF assistance directly through SDF EasyNet (http://www.sdf.gov.sg). If he/she has applied for SDF assistance, it has to be indicated on the Course Registration Form before submission to NUS Extension. Upon confirmation of the course, NUS Extension will confirm the enrolment with SDF.
Registrants have to be company-sponsored and must be Singapore Citizens or Permanent Residents of Singapore. Granting of SDF assistance is at the sole discretion of the Singapore Workforce Development Agency (WDA).
3. Company-sponsorship
3.1 All company-sponsored registrations will have to be endorsed with the company stamp and require the section on company details to be completed.
3.2 Upon course confirmation, an invoice will be sent to the company, to the attention of the company contact person. The payment terms are 14 days from date of invoice.
4. Course Cancellation, Changes & Modifications
4.1 NEX course schedules, including course instructor, course fees and course availability are subject to change.
4.2 NEX reserves the right to cancel or postpone any course at short notice; & at its absolute discretion without assigning any reason for such cancellations/postponements. In the event that the registrant's chosen course is cancelled prior to its commencement, NEX will process a full refund of course fees, and registration fees if there are any, already paid by the registrant.
5 .Cancellation/withdrawal/deferment of registration & replacement of registrant
5.1 A registrant who wishes to cancel/withdraw his/her registration prior to receiving the confirmation email of the course he/she had registered for, must inform NEX in writing. His/her non-refundable registration fee will be forfeited, if full payment for the course has been received by NEX. The remaining amount will be refunded to the registrant through Interbank Giro.
5.2 Except for full-time language courses (where Para 5.4 below applies), no request for cancellation or withdrawal will be allowed if the registrant’s place has been confirmed. However, the registrant may request for a deferment. Request for deferment after receiving course confirmation is allowed once only, and subject to the availability of the course and places in the following intake of the course & with the approval of NEX. Upon deferment being granted, the registrant is required to pay an administrative fee equal to the amount of registration fee stated in Para 2.1 or 2.2. Should the following intake of the course be cancelled by NEX subsequent to the approval of the deferment, the registration will be deferred to the next available intake, subject to a time limit of 1 year from the original date of commencement. In such instance, should the next available intake of the course take place more than 1 year after the original date of commencement, the administrative fee paid would be refunded.
5.3 Should a registrant be unable to attend a course but manage to find a replacement for himself/herself, no additional charges will be imposed. However, the registrant will have to notify NEX in writing, prior to the commencement of the course and to include the replacement’s particulars in the notification. No replacement is allowed for full-time language courses.
5.4 *For full-time language courses (IMP & ELP), a registrant who wishes to cancel/withdraw his/her registration prior to commencement of the course, must inform NEX in writing. His/her registration fee and acceptance fee will be forfeited, if full payment for the course has been received by NEX. The remaining amount will be refunded to the registrant.
5.5 No cancellation/withdrawal/deferment/refund requests will be entertained after course commencement.
6. Replacement of missed classes
6.1 There is strictly no replacement lesson for classes missed due to personal, medical or other reasons.
6.2 *For language courses, replacement lessons may be permitted, subject to the availability of places and class & the approval by NEX. In such cases, the registrant will have to complete a ‘Replacement Lesson Request Form’ & make payment based on the pro-rated amount of the published course fee at the point of his/her request.
7. Certificates of Completion
7.1 Certificates of Completion for short courses are issued to participants who have achieved at least 75% attendance. All participants will have to mark their attendance on the attendance list for every lesson they attend.
7.2 Participants who had missed lessons due to medical reasons will have to produce a copy of their medical certificate (MC) as proof, so that their attendance for the missed lesson may be taken into consideration.
7.3 Certificates will be issued on a per-intake basis (ie. participants registered in an intake will have their certificates prepared all together).
7.4 *For language courses only, participants who were registered in a particular intake but attended makeup lessons in other intakes, their total attendance will be taken into consideration, provided they had duly signed their attendance in the respective attendance lists for the intake they were registered for, as well as the lessons attended in the makeup class. However, their certificates will be processed with the later intake.
*These terms & conditions are applicable to the language courses only and are subjected to availability of the course and approval from NEX. NEX reserves the rights to reject any request without offering any reason. |
