Synopsis

Effective Risk Communication is critical for good Risk Management. Indeed, once all the relevant risks that your organization faces have been identify and properly assessed the job of a risk manager does not stop there. He must to ‘get the message across’ to the decision-makers to enable them to have a clear understanding of the risk/return balance before they make the decisions. The subprime crisis highlighted the issue that occur when risk management become aware of significant risk issues but even though the risk assessment was communicated, it was ignored by the senior management in their decisions and led to catastrophic consequences for the organizations concerned.
Furthermore when a major crisis strikes, the communication skills of managers & leaders will be tested to the utmost as illustrated by many cases such as BP, TOYOTA just to name a few SMRT. Ineffective communication has the potential to disrupt the organization's income sources, stock price, competitive position and ongoing business.

Hence the essential purpose of the CRCSTM program is to develop effective Communicators able to share about complex risk issues with stakeholders in way that build trust and provide support to deal with any crisis that may come to affect your organization.

The CRCS™ is conducted by the Asia Risk Management Institute (ARiMI), the leading Asian Research and Professional Development Institute in Enterprise Risk Management, together with the National University of Singapore (NUS).  CPCS™ is your passport to become a highly effective Risk Communication Expert!

Please click on the links below for more information.

• Key Learning Objectives of CRCS™ 
• Who should Join / Benefits / & Eligibility for CRCS™
• Programme Structure & Curriculum
• Training Method, Formats and Faculty
• Diploma Assessment & Certification
• Beyond CRCS™: Professional Development

Key Learning Objectives of the CRCS^TM

Understand how within the ERM framework, to establish a rigorous process with regards to consideration of tradeoffs between risk and returns for any projets your organization is undertaking.

Objective 1: Learn when and how to communicate about risk issues (Known risks and black swans) to improve trust and confidence with your stakeholders

Objective 2: Learn how to conduct a risk perception & communication vulnerability audit to understand how your stakeholders perceive your organization

Objective 3: Learn how to develop a risk communication strategy to deal with any risk issues and crisis situations

Who should Join / Benefits / & Eligibility for CRCS^TM

WHO should attend?

• CEOs, managing directors
• Senior management,
• Corporate communication
• Chief risk officer, Risk Manager
• Business continuity staff
• Emergency planners
• Change Managers & HR Managers,
• Divisional/Operational director or manager

What are the Benefits of CRCS^TM For you?

• Gain new knowledge & In-depth understanding of Risk & Crisis Communication most recent and effective tools and methodologies
• Methodologies, Tools and Techniques learned can be immediately applied at work to improve your effectiveness and performance
• Enhance your leadership and risk decision-making skills by learning how to communicate about risk issues and crises to various stakeholders’ groups.
• Build your network with risk communication professionals and learn from direct industry experience in managing risks & crisis communication’s issues.
• Earn a professional title recognising your new knowledge & skills  and gain a competitive edge enhancing your career advancement opportunities.
  
  

What are the Benefits of CRCS^TM For your ORGANIZATION?

• Having 'In House' Risk & Crisis Communication experts really able to apply to build and secure support from your various groups of stakeholders especially when you are facing a crisis.
• Increase your stakeholders confidence in your organization capability to create long-term value through continous stakeholders’ engagement.
• Use Effective Risk Communication to get new opportunities and mitigate threats improving your organization sustainability and performance.
  
  

The ARiMI – NUS Advantage

• Taught by leading Risk Management experts & experienced Risk Professionals
• Recognized Certifications awarded by NUS & ARiMI
• Full Program Materials, Guides and Notes provided
• Convenient Location at the Heart of Singapore
• Strong Alumni network of Risk Professionnals
• Unique program content & Delivery format

Eligibilty for Prospective CERM^TM applicants:

• Hold a university degree from an accredited institution
• Possess a minimum of 1 years of professional experience

Programme Structure & Curriculum

The program consists of 5 workshop modules and provides a comprehensive and structured learning path both in scope and depth covering the Risk & Crisis Communication process:

The Essentials of Managing Risk Communication
CCM1	Risk Foundations -Theory & Practice of ERM	1 day/7 hrs
CCM4	Psychology of Risk Communication & Decisions	1 day/7 hrs
CCM8	Business Ethics and Social Responsibility	1 day/7 hrs
Key Areas of Practice for Risk Communication Management
RMC3	Risk Communication during Change & Crisis	1 day/7 hrs
EKM5	Reputation & Stakeholders Risk Management	1 day/7 hrs

 

Each workshop module consists of 1 intensive day/7hours of contact hours. The 5 workshop modules are spread over 4 months. The physical time on campus represents 5 days as follows:

• Attend 3 certificate modules on the essentials of Risk Communication (CCM1, CCM4 & CCM8) - 2 days
• Attend the 2 areas of practice modules (RMC3, EKM5) - 2 days
  

The modular structure of the program, allows participants to balance work and study at the same time.

To obtain the Certification, participants are required to pass successfully the required Assessment for accreditation purposes (more information in the section: Program Assessment)

Training Method, Formats and Program Faculty

All program modules are conducted using a unique workshop format that fosters interaction, knowledge sharing and experiential learning. It involves a balanced mix of:

• fundamental lectures;
• interactive case presentations;
• group discussions and sharing of experience;
• problem-solving exercises including computer aided workshops;
• case simulations with 'role plays'
  

All with a clear focus on real Risk Management issues in an Asian context.

 

Program Faculty

Our Trainers are highly credentialed risk management practitioners, scholars, skilled educators, groundbreaking researchers, and entrepreneurs. They will bring to the participants a wealth of knowledge and experience from various industries that will be very useful in the work of the participants. For more information click on the name of the faculty below:

• Marc Ronez, Managing Director & Master Coach, The Asia Risk Management Institute (Program Leader)

Program Assessment & Certification

To ensure the quality and meet the requirements of the Professional Certification, all candidates are required to:

• Attend the 5 required workshop modules.
• Take a Sit-in exam consisting of Forty five questions (multiple-choice) and is administered onsite at NUS / ARiMI Campus. The time allotted is one hour.

Upon successful completion of all the required modules, project assignment & exam, candidates will be awarded the professional designation of:

• Certified Risk & crisis Communication Specialist (CRCS™) by the Asia Risk Management Institute

and the

• Certificate in Risk Communication & Crisis Management by NUS Extension

Beyond CPRP™: Professional Development

For your next step in Professional Learning Development

ARIMI – NUS offer a wide range of Professional Certifications for Risk Professionals to answer their most demanding development needs at diferent stages of their career progression. So you can further develop toward the CPRM^TM, Certified Professional Risk Manager Designation or the CERM^TM, Certified Enterprise-wide Risk Manager Designation, should you wish to continue your development as a Risk Management Expert and Leader in your organisation.
For more information, please visit our website at www.arimi.org

Beyond the Classroom: Continuous learning & Alumni Membership
The CRCS™ - Certified Professional Risk Manager programme is a powerful experience. By its very participative nature, it creates strong links between the participants. Only part of the value you take from the programme originates in the classroom, your interaction with your programme peers and your ability to learn from them should be continuous.

The Asian Risk Management Society (ARMS) is an alumni association established by ARiMI and is open to all participants and graduates of our programs. It provides regular opportunities for alumni to meet, exchange ideas and practices and to continue learning and developing themselves. The following are some of the benefits of Alumni membership:

• Alumni Graduates directory
• Email newsletter: Risk Connection
• Discounted invitations to Conferences
• Participation in numerous research and activities
• Career development support

With access to a growing number of risk management graduates through the Asia Risk Management Society (ARMS), you can expect your learning experience to be fulfilling and long lasting.
Take this opportunity and Register for the next intake of CRCSTM Now to reserve your Place!