CRA Course List


CCM1 - ERM Foundations: Principles, Theory and Practices

Managing Uncertainty & Creating Value for Your Organisation with Enterprise-wide Risk Management

Introduction

Recent crises in the global financial system have once again highlighted the importance of good risk management and firms that are perceived to manage risk proactively have fared much better than their competitors. Not only corporate and industry regulators are demanding that listed companies raise their game in regards to the management of the risks they face, rating agencies have also included the quality of a firm's risk management system & 'culture' into their corporate ratings methodologies. Beyond mere compliance to regulatory, effective risk management has become an imperative for boards and management because it has the potential to increase the reliability of operations, build resilience, and foster innovation/value creation—three keys to achieving sustainable profitable performance.

This foundational workshop provides a framework in developing a dynamic approach to the management of risks called Enterprise-wide Risk Management (ERM). And provide a roadmap to Understand the reasons for the Emergence, the current Scope & Purpose of Enterprise-Wide Risk Management Principles, Methodologies and Tools. It includes a variety of risk management models in use around the world and how to implement them in a way that can help improve the performance of your organization.

Learning Objectives: How you will Benefit

  • Understand risk in all its dimensions in life and in business including in relation to Threaths and Opportunities
  • Recognize and understand what are the real reasons for today’s development of Risk Management systems and why your Organization needs ERM
  • Understand the different approaches to the management of Risk: And what is holistic risk management, Integrated Risk Management & Enterprise Risk Management
  • Identify and learn how to deal the keys challenges organizations face in integrating ERM into their system and processes
  • Learn about COSO, ISO 31000 and orther popular methodologies and frameworks applicable to the management of risk in organizations
  • Learn why there has been such a strong development of regulatory frameworks applicable to the management of risk in organizations
  • Understand how to improve corporate planning & decision-making processes throught the application of Risk tools under the ERM Framework


Workshop Outline: What you will cover

  • Introduction to concepts and principles of Risk & Risk Management & ERM
  • Understanding the reasons for the emergence of ERM
  • The ERM objectives: Corporate protection, resilience or performance
  • How is ERM related to Corporate Governance and Compliance: The GRC Framwork
  • Organizational context, culture, roles and responsibilities for ERM
  • Overview of industry standards and legal frameworks for risk management
  • A steps by step overview of the risk management decision-making process
  • ERM Objectives and maturity to consider when implementing ERM

Tool box
  • Risk Maturity Questionaire
  • Example of Risk Management Framework and Policy
  • ERM standard guides

 

Testimonials

“This workshop helped me understand the real value of ERM and provided me with the business case necessary to convince my management to really support our ERM implementation project”. Risk Manager, Hospitality group



CCM2 - Risk Assessment & Diagnostic:

Risk Assessment Methodologies for Corporate Risk Mapping for Strategic & Operational Planning

Survey Result:
According to a 2011 KPMG Survey, “Risk Assessments are often conducted after the decision has been made” and to make things worse “50% the Assessments cover a time horizon of less than 1 year.“


Introduction
Modern Organisations have now to operate in global business environment fraught with exponentially increasing volatility and complexity. The interaction of many forces - social, cultural, political, financial, environmental, and legal - forms a landscape or topography of the organization and its value chain, which defies easy definition. There are risks regardless of whatever path and activities are pursued. The key question is: "How can I make confidently major decisions in a way that optimize the balance between opportunity and risk?” To answer that question, you will need to build a risk mapping and profiling model that relates clearly organizational performance with risk management.

This workshop will teach you well-established risk assessment methodologies such as RCSA and will also introduce the Enterprise Value and Risk (EVRA) mapping model. It will summarize the various methods of identifying, analysis risks and developing risk maps, highlight the benefits/limitations, and describes several applications, some pretty unconventional, for risk mapping in an organisation. Risk Mapping will enables top management to view the corporation holistically and systematically and at the same time focus on what really matters, the risks associated with the key sources of competitive advantage of your organization.

Learning Objectives: How you will Benefit

After attending this session, you should be able to:

  • Establish a rigorous process with regards to consideration of risks and tradeoffs between risk and returns within your organization
  • Build a better Risks identification process (Surveys/Interviews/workshops) so that no key threats/opportunities to your organizations are missed.
  • Make threats and opportunities more visible and measurable so that they can be managed effectively and support effective Decision-making.
  • Help to understand how to ensure the right focus for your Risk Management effort in your organization.
  • Effectively allocate and using scarce resources to prioritized risk issues.
  • Improve trust and confidence in the organization from your stakeholders through continuous engagement process building the foundation for successful ERM implementation.

Workshop Outline: What you will cover
  • Introduction to Risk Assessment under the ERM Framework
    1. Assessment for Strategic, Operational, Financial and Hazard Risk Isssues
    2. How and when to integrate a Risk Assessment in corporate planning and normal operational decision-making processes.
    3. How to Conduct Risk Assessment Surveys, Interviews & Workshops
  • The RCSA – Risks & Controls Self-Assessment Methodology recommended by ISO
    • The Risk Assessment Process under RCSA
    • Analysing the Risk Profile with the Risk Matrix and Heat Maps
    • Defining the Key Risks List & Documenting the Risk Register
    • Advantages & Limitations of RCSA
  • Beyond the Box: ARiMI EVRA – Enterprise Value Risk Assessment
    • The Risk Identification Process under EVRA (CCS and the Risk Tree) from Business Model to Operations
    • How and when to use Qualitative and/or Quantitative approaches for Risk Analysis
    • How to Assess ‘tail’ risks i.e.Black Swans & Transformational Opportunties
    • Buidling a Dynamic Risks/Opportunities Dashboard

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    Tool box

  • Risk Questionaire for Survey and semi-guided Interviews
  • Example of Risk Assessment Checklist
  • Risk Assessment Models & Scorecards
  • Risk Assessment Guide

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    Testimonials

    “An eye-opener.. I have been to many Risk Assessment workshop and for the first time, I learn a systematic and practical methodology that really do the job..”. Corporate Strategy Manager, Manufacturing firm



CCM3 - Risk Identification & Measurement Techniques:

Manager's Toolbox for Effective Risk Identification, Measurement & Analysis Techniques using EXCEL

Introduction
Most managers are concerned with the challenge of making important decisions in a very volatile and complex business environment where a wrong decision could lead to disastrous results. Many managerial decisions on business and operational issues must rely on forecasting some uncertain variables. For example a company planning to develop a new product must be forecast customer demand so that it can produce and stock appropriate quantities to support sales. It must also forecast the risk of liabilities due to defects associated with those products to evaluate contingency financing needs and other risk mitigating techniques cost benefits balance. Managers need to understand how risk will influence their ability to deliver positive results and be successful in their organizations. Unfortunately, formal mathematical techniques are often not used due to a lack of knowledge and adequate training. As a result, companies are faced with problems created by inadequate forecasting or guesswork at every level of management.

This workshop provides managers with an understanding of tools and techniques necessary to create forecasts and develop simulations taking the guesswork out of the decision process. This workshop offers an overview of the essential tools of statistical analysis used in the quantitative analysis necessary for the effective assessment and management of risk. When properly mastered, these tools can be used in many practical work situations to support strategic and operational decision-making dramatically improving your performance as an effective Decision-maker.

Learning Objectives: How you will Benefit

  • Use Statistical Forecasting is a way to predict the future based on current or past data available
  • Design Decision trees, fault trees and event trees as visual representations of the decision process with cause and effect links
  • Gain insights into modeling random variables using Delphi or Monte Carlo to obtain a statistical breakdown of the possible outcomes based on polled expert assessment or on a simulation model
  • Use Sensitivity Analysis to show how each variable affects the Desired Outcome
  • Use System diagrams to understand how variable interact in complex systems
  • And have applied these tools to real-world situations for effective risk decision-making.


Workshop Outline: What you will cover

  • Undertstanding Decision-Making Processes
    1. An overview of Decision-Making Theory under Uncertainty
    2. Structuring the elements of a decision
  • Using Descriptive Statistics to analyze risk issues
  • Risk Forecasting Methods to predict future outcomes
    • Using Regression analysis to predict future outcomes
    • Introduction of probability and Development of Probability Distributions
    • Using Scatter plots to examine Relationships between random variables
    • Using Pareto analysis to identify the key risk issues
  • Using Scenario Analysis to understand decision processes, identify variables and cause & effects relationships
    • Decisions Trees, Fault trees and event trees
    • Sensitivity Analysis
  • Obtain a breakdown of the possible outcomes to ‘create’ a rpobability Distribution for decision-making
    • Delphi Method
    • Monte Carlo Simulation

Testimonials

“Very practical, very useful.. I can use the tools learned immediately in my work.” Technology Director, IT Company

 

CCM8 -Business Ethics and Social Responsibility:

Leverage the CSR Agenda to Develop a Moral Code of Conduct to Manage Risks & Create Shared Value

Introduction

In a world where moral values that were previously taken for granted are now strongly questioned, there is no clear moral compass to guide leaders through complex dilemmas about what is right or wrong when managing Risks and Opportunities. Effective leaders and managers must recognize that sustainable profitable growth for their organizations is not possible without considering the needs and demands of broader society on a broader range of ethical and social issues. This workshop explores the complex ethical and social challenges of business and provide a framework that will help participant identify and act on the ethical and social dimensions of business issues, make reasoned decisions when faced with a dilemma, and justify decisions and actions to stakeholders and the public within a social context. It further explores how to build a Business Model based on CSR with active compliance with the spirit of regulations and ethical standards to create shared value through a positive impact of an organization’s activities on the environment, consumers, employees, communities and other stakeholders.

 

Learning Objectives: How you will benefit

  • Understand the role of Moral Values & Ethics in Business Relationships in our modern economic ssystem
  • Understand the reasons behind the emergence of the CSR – Corporate Social Responsibility Agenda
  • Learn how to assess whether your Business Model is CSR compatible
  • Learn how to conduct a corporate values and business practices analysis
  •  Understand how to change a Corporate Culture  and System to nurture the values system necessary to support effective risk management

    • Workshop Outline: What you will cover
  • Business Ethics: Good to have or business Imperative?
  • ERM: A Rules or a Values based approach?
  • The Emergence of the CSR agenda: A New code of conduct for doing Business?
  • Corporate Cuture, Values and Organizational System
  • Risk Management Governance Models & Structure
  • Business Ethics & Performance Management Systems

 

Toolbox

  • Risk Maturity Scorecard
  • CSR Practices Survey
  • Checklists, how-to procedures/reminders and templates


Testimonials

“Through to use of very good case studies, the trainer was able to demonstrate with razor sharp clarity the fallacy of risk Management control systems that do not take into consideration enough the impact of cultural and ethical factors in influencing decision-making at every level of an organization. Very enlightening!” SVP, ORM, Financial Institution