Be the boss you’d like to work for

Unclear about expectations in your new role as a manager?
Need to learn how to motivate disengaged employees who lack initiative?
Having trouble delegating for fear of losing control?

In this hands-on, interactive seminar, you’ll engage in activities that take you through every aspect of motivation, delegation and coaching.

You’ll return to work with the ability to create a more motivational work climate to help raise the engagement and commitment level of your direct reports… effectively manage performance… provide corrective feedback… and achieve team success and bottom-line results. Now, you can tackle your challenges with confidence and cultivate a successful management career.

Seminar Information

Seminar Timing:	Registration: 8.30am. Course proper: 9am-5pm. 15-minute morning and afternoon breaks at 10.30am and 3.30pm. Lunch: 1-2pm.
Venue: NUS	NUS Extension @ National University of Singapore 10 Kent Ridge Crescent, Block ADM Level 6, Singapore 119260
Fee:	SG$ 2,175.00
Discount:	5% group discount for 3 or more participants

How You Will Benefit

• Gain a deeper understanding of your roles and responsibilities
• Improve communication to effectively set expectations for yourself and your direct reports
• Adapt your style to the needs of individual team members
• Communicate organizational goals that get results
• Apply delegation strategies to increase motivation and productivity
• Use effective coaching techniques to maximize your team’s performance

What You Will Cover

Your Role as Manager

• Identifying qualities and abilities required for effective management
• Understanding your role and responsibilities as manager
• Learning to transition from individual contributor to manager
• Knowing how to work effectively with multigenerational workforce
• Understanding the nuances of managing remote teams

Performance Management

• Identifying the challenges to effective performance management
• onducting performance planning, facilitation and evaluation
• Practicing the skill of setting goals, providing effective feedback and conducting alignment discussions

Effective Communication

• Recognizing what effective communication really is
• Knowing the barriers that can cause derailment and misunderstanding
• Getting a firm grasp of the five building blocks of managerial communication
• Learning to match the right communication method with your communication goal
• Identifying the challenges and practices when communicating virtually

Coaching for Performance

• Knowing the importance of coaching
• Practicing coaching and correcting difficult and challenging behaviors
• Using the AMA Coaching Guide for managing a coaching discussion
• Identifying the differences between caching and discipline

Creating Motivational Climate

• Defining motivation and your role in creating a motivational setting
• The costs of demotivation
• Elements of the motivational process
• Creating your own practice for building a motivational climate

Delegation for Growth and Development

• Different types of delegation
• How to conduct an effective delegation conversation