Introduction

There is a lot of buzz centered around Emotional Intelligence (EQ) in the workplace right now, and with good reason. Cutting-edge research into emotional intelligence has shown that it plays a critical role in higher productivity, performance, and job satisfaction. People who have a high level of emotional intelligence are more driven, more creative, and earn greater respect from their colleagues. They are also better able to stay calm, flexible, and focused when workplace crises hit and panic threatens to set in.

Studies have shown that emotional intelligence can have a profound effect on a person's ability to create more rewarding, collaborative, and satisfying workplace relationships. This, in turn, leads to greater productivity, reduced stress and anxiety, higher levels of performance, and a greater sense of teamwork and camaraderie — all critical components of a successful, productive workplace.

When companies hire based on emotional intelligence competencies — like initiative, self-confidence, and leadership — turnover rates drop, productivity levels rise, and profits tend to increase.

When it comes to happiness and success in life, Emotional Intelligence (EQ) matters just as much as intellectual ability (IQ). Learn more about why Emotional Intelligence is so important and how EQ can be boosted by mastering 7 relevant core skills.

Program Outline

Day 1

• The Emotional Intelligent Leader or Manager from the inside out
• EQ Vs. IQ
• How emotions are perceived
• Impact of EQ on confidence and ability to ‘connect’ with people
• Influence of EQ on stress level, health and wellbeing
• Influence of EQ on body language, actions and life choices

Day 2

• Maximize intellectual processing, problem solving and decision-making with EQ
• 7 skills in improving the preception, understanding, reasoning and manging of emotions
• Tips and tools to manage out of control emotions
• Understanding anger–management training and how it helps to develop EQ
• Gender differences in EQ
• Achieving personal effectiveness with EQ training

Instructional Methodology

Because of the pedadogy applied, this workshop is interactive and addressed to those individuals and professionals looking for an ‘edge’.

The workshop gives participants the chance to put in practice what they have learnt and also, an overall perspective to look inside and outside themselves, providing effective tools at the end of the workshop to be used later on at work and in life.

The program will include the use of:

• Role Plays
• Self-Evaluation and Feedback
• Group Discussion
• Reviews as a Learning Tool
• NLP & Bioenergetics Techniques
• Training Manuals & Readings
• Relaxations Techniques
• Fun and Laughter

Benefits of the two-day coaching program

Through this workshop, participants will learn how to:

• Evaluate current level of emotional intelligence
• Identify communication strengths and weaknesses
• Overcome personal beliefs that might be holding them back
• Recognize the 7 basic human emotions
• Understand their emotions and their impact
• Communicate feelings
• Develop Emotional Intelligence through 7 core skills
• Create a personal vision
• Recognise and manage their ‘hot buttons’
• Use Emotional Intelligence for personal and professional leadership