Introduction

We have all met that dynamic, charismatic person that just has a way with others, and has a way of being remembered. This workshop will help participants work towards being that unforgettable person by providing communication skills, win-win techniques, tips on making an impact, and advice on networking and starting conversations. Initiating a conversation is one interpersonal skill, maintaining it is another. To be able to keep a conversation from being stuck, it is just as important to know techniques in moving a conversation along.

Words are powerful tools of communication. Indeed, word choice can easily influence the thoughts, attitudes, and behavior of the people listening to us. Similarly, proper attention to the language of others can give us insight to what it is that they are really saying, helping us to respond appropriately and effectively. In this workshop, particpants will learn important verbal communication skills like the art of listening, asking questions and how to converse with power.

Program Outline

• Tips in making an impact through powerful first impressions, situation assessment, and being zealous without being offensive
• Ways of creating a powerful introduction, remembering names and managing situations when you’ve forgotten someone’s name
• Starting a conversation, moving a conversation along, and progressing to higher levels of conversation
• How to remove barriers to communication
• Encouraging co-operative communication
• Ways of sharing one’s opinions constructively
• Ways to improve the verbal skills of asking questions and converse with power
• Understanding non-verbal communication and how it can enhance interpersonal relationships
• Strategies in preparing for win-win conversations, opening a debate, compromising, and closing a debate with a sense of achievement
• Skills in influencing other people

Instructional Methodology

This workshop employs an interactive training methodology with case studies and one-to-one coaching, with the objective of motivating participants to retain knowledge and apply them straight away. The methodology has been developed by blending psychology, NLP and coaching techniques which has been continuously tested and improved during the many years of application in the training setting.

Benefits

• Gain confidence and mastery in initating and carrying forward a conversation
• Create positive first impressions and effective relationships
• Understand others and helping others to understand you better
• Use persuasive techniques to appeal to a person’s emotions and reasons
• Use conversational skills to connect and inspire others to get the results you are looking for from them