
Newly appointed or prospective sales managers who need the tools to respond to customer, team and company needs.

3 Days

Click on the selected date to apply now or download registration form to apply later.
Intake 01
29 -31 Jul 09
Intake 02
28 - 30 Sept 09

S$1,850 (Inclusive of GST)

NUS Extension (#12-01 Park Mall)
Fundamentals of Sales Management
Synopsis
You’re a new sales manager, taking over a sales team with both rookies and pros. You also have an open territory that needs to be filled as quickly as possible. Where do you start? How do you gain the respect of your team? How can you maximize the skills of each team member? And how do you respond to your manager’s demands? In this seminar, you will gain critical-to-success management skills, from proven communication techniques to interviewing tools…from establishing an effective training program to a six-step coaching process that helps you maximize your sales team’s skills.Special Benefits
Make a smooth transition to sales managementWin respect by building your managerial skills
Ensure your team’s productivity through recruiting, training and coaching skills
Effectively plan – and target – customers and territories
Successfully plan your logistical operations and organizational structure
Seminar Content
Making the transition to managementUnderstanding management communication styles
The internal Motivational theory
Developing SMART goals
Recruiting and interviewing
Creating for, and presenting information to, the salesperson
Best practices in sales skills today
Characteristics of appropriate delegation
Positive approaches to problem-solving
Developing a win-win appraisal or goal-setting system
Applying the principles of team-building
Recognizing the principles of leadership
