NUS Extension

Programmes

ERM Course List

CCM1 – Managing Uncertainty & Creating Value with Enterprise Risk Management

A Roadmap to Understanding Enterprise-Wide Risk Management principles, frameworks, methodologies and tools.

In a world of risks and constant changes, effective risk management has the potential to increase the reliability of operations, build resilience, and foster innovation/value creation—three keys to achieving sustained performance.

Too often, companies have a static, assets-based approach to the risks that they are facing. When managing risks, they essentially rely on risk-control mechanisms. As a result, risk management programs often deteriorate into narrow compliance and lead many organisations to underperform.

This workshop provides a framework in developing a dynamic vision of risk management called Enterprise Risk Management (ERM).

The success of any firm depends jointly on its ability to create value and preserve value. The creation of value arises when a firm is able to identify and execute investments with a positive net present value. However, the creation of value invariably exposes the firm to risk and this value can easily be jeopardized. A fall in demand for its product, a sudden rise in production or financing costs, a technological failure, destruction of assets or information, a liability suit, or the activities of an employee, can easily wipe out the value that was created. In extreme cases, this may even bankrupt the firm.

Firms need to devote increasingly more time, attention and resources to craft strategies related to manage more effectively the new risks and uncertainties emerging in today’s global and volatile business environment. Learn how to build the business case for risk management and how you can deploy an enterprise wide risk management system that makes a real difference in how well your organisation could deliver on its performance potential and how to realize the promise of ERM.

Workshop Content In a world of risks and constant changes, effective risk management has the potential to increase the reliability of operations, build resilience, and foster innovation/value creation—three keys to achieving sustained performance. Too often, companies have a static, assets-based approach to the risks that they are facing. When managing risks, they essentially rely on risk-control mechanisms. As a result, risk management programs often deteriorate into narrow compliance and lead many organisations to underperform.

This module workshop provides a framework in developing a dynamic vision of risk management called Enterprise Risk Management (ERM).

The success of any firm depends jointly on its ability to create value and preserve value. The creation of value arises when a firm is able to identify and execute investments with a positive net present value. However, the creation of value invariably exposes the firm to risk and this value can easily be jeopardized. A fall in demand for its product, a sudden rise in production or financing costs, a technological failure, destruction of assets or information, a liability suit, or the activities of an employee, can easily wipe out the value that was created. In extreme cases, this may even bankrupt the firm.

Firms need to devote increasingly more time, attention and resources to craft strategies related to manage more effectively the new risks and uncertainties emerging in today’s global and volatile business environment. Learn how to build the business case for risk management and how you can deploy an enterprise wide risk management system that makes a real difference in how well your organisation could deliver on its performance potential and how to realize the promise of ERM.

Module Workshop Content

  • Concepts (Exposures, perils and hazards, categories, loss frequency and severity) and Foundations of Risk & Risk Management
  • What is Integrated Risk Management & ERM? Holistic risk management vs. the "silo" approach.
  • The purpose of risk management: Protect assets or create value
  • What are the key drivers for adopting ERM? Trends on current ERM developments in both public and private sector
  • How the business case for ERM can be made internally? The Costs and Benefits of ERM
  • Connecting ERM and Strategy:  It’s All About Adding Value
  • Understanding the Risk Management Process and the ERM Framework
  • What are the positive and negative impacts of ERM on organisations? And why?
  • Who should be in charge: What are the roles of the board, the CEO, senior management, business leaders, Chief Risk Officer (CRO) and internal audit?
  • How can vision be turned into reality? What strategies, activities and resources are needed and available for ERM project?
  • How does organisational culture affect ERM launch?  What are the critical culture issues to address? How to get leadership support and foster employee buy-in
  • What are some effective benchmarks for evaluating ERM progression?

Key Take-away
  • Learn from real case studies and take part in risk simulation exercise
  • Develop Checklists, how-to procedures/reminders and templates
  • Learn the risk maturity model
  • Get a sample ERM value proposal
  • Learn a scoring implementation Health tools for ERM
  • And Many More



CCM2 - Risk Mapping for strategic, Financial & Operational Risk Decision Planning :

Manager’s Toolbox for Effective Risk Decision-Making Strategies & Techniques

Modern Organisations are now confronted with increased volatility and complexity in today's global business environment. The interaction of many forces - social, cultural, political, financial, environmental, and legal - form both an internal and external landscape or topography of the organisation which defies easy definition. All decisions involve a degree of uncertainty and there are tremendous risks inherent in most key issues facing leaders/managers today at they strive to lead their organisation toward sustainable growth and profitablity.

The key question is: "How can I gain a broad perspective that allows me to confidently make major decisions confidently maintaining proper balance between opportunity and risk?”

A lot of companies will tell you that they are fully aware of their critical risks. Unfortunately experience has shown that this is not the case. In fact, a lot of corporate failures are the results of risks that were not identified and hence not properly taken into account and managed because they were not ‘visible’ enough.

What if your company’s major business risks, obstacles to strategic objectives, and vulnerabilities could be depicted on one or two pages in a concise manner for review of executive management and members of the board? What if a few additional pages could communicate details of these risks, as well as specific actions to mitigate or eliminate them, time frames for implementation, measurements of success, and the management executive responsible for successful implementation?

What if you were assigned the responsibility of developing this information and presenting it to the senior management or the board within the next 30 days?  

The company that manages its risks more efficiently than its rivals has a distinct competitive advantage. A risk map/risk profile is an effective solution for risk decision-making. This module workshop will introduce you to risk mapping, highlights the benefits, summarizes one method of developing risk maps, and describes several applications, some pretty unconventional, for risk mapping in an organisation.

Module Topics includes

  • Discover the nature of an organisation as a complex system. Understand how risks interact with the system
  • Understand how risks affect and uncertainty affect Decision-making the value creation process
  • Effective methodologies and tools for identification and analysis of risks across an enterprise
  • Analysis the relationship between risk perception and reality
  • What are the methods of analysis (Statistical analysis, decision trees, fault trees and event trees, scenario simulation and analysis, game theory, dephli, voting methods, etc.)
  • Dimension of Risks: Level of risk, uncertainty, variability, time horizon, etc
  •  “Linear” vs "Systems thinking" approach to risk management
  • Utilize a comprehensive risk mapping tool kit
  • Understand your business objectives and environment: Defining the key risks/opportunities
  • Principles and steps of Risk portfolio profiling and mapping
  • Consequence and likelihood tables & Risk Maps. Tolerable risk and Risk Appetite
  • Risk Register and documentation of the analysis

Key Take-away

  • Learn from real case studies and take part in risk simulation exercise
  • Develop Checklists, how-to procedures/reminders and templates
  • Learn Business Model Mapping
  • Get Risk Perception Mapping tools
  • Learn the Risk Tree analysis method
  • Develop a MonteCarlo Simulation model on Excel
  • Get a comprehensive Risk Register
  • And Many More


CCM3 - Build Resilient Risk Systems & Use Effective Solutions to Protect your Organization against Risk :

Learn the key Techniques to Protect Your Tangible and Intangible Assets and Enhance Value Creation for your Organisation

 

In today’s global and volatile Risks are waiting to happen. It is the nature of life. And when they do, we should be prepared to minimise their adverse impacts and possibly leverage on the opportunities they create. These accidents could be a major fire, a change of regulation, a chemical spillage, the entry of a new competitor, an explosion or a fraud committed by a senior manager.  Whether you are working for a commercial corporation or not-for-profit organisation, all entities have a business, legal and often moral responsibilities to deal with risks in an effective and appropriate manner.

Besides protecting physical assets and human lives, organisations are becoming more concerned about protecting intangible assets as well. Intangible assets include intellectual property, product brands and corporate reputation.   

This module workshop provides an understanding on the types of losses an organisation is exposed to. Participants will learn the Key Risk Controls and Risk Financing Techniques to Protect Your Tangible and Intangible Assets. How and when to select and apply the right risk control measures? Typical mistakes and selecting and implementing less effective control measures. Importance of understanding the concept of acceptable risk / risk tolerance. How and when to apply risk financing techniques? How to analyze carefully the pros and cons associated with the financing techniques of transfer, retention and insurance.

 

Module Topics includes

  • Understanding your tangible and intangible assets
  • Major causes of loss affecting property, people, reputation, etc
  • Major categories of losses/opportunities ie. Strategic, operational, financial, etc
  • How to organise the systematic management of the triggers/factors that give rise to risk
  • What are the techniques to prevent and/or reduce the impact of losses and when to use them effectively?
  • How to increase performance by optimising the risk/return balance with proper capital allocation
  • When and how to prepare for crisis with appropriate contingency management
  • Effective methods of risk financing to ensure the firm is able to bear the financial consequences of loss events



CCM4 - How to Finance Risks Effectively Through Insurance, ART and other Techniques

In today's global and volatile Risks are waiting to happen. It is the nature of life. And when they do, we should be prepared to minimize their adverse impacts and possibly leverage on the opportunities they create. These accidents could be a major fire, a change of regulation, a chemical spillage, the entry of a new competitor, an explosion or a fraud committed by a senior manager. Whether you are working for a commercial corporation or not-for-profit organization, all entities have a business, legal and often moral responsibilities to deal with risks in an effective and appropriate manner.

Besides protecting physical assets and human lives, organizations are becoming more concerned about protecting intangible assets as well. Intangible assets include intellectual property, product brands and corporate reputation.

This workshop provides an detailed understanding on the wide range and types of losses an organization is exposed to and the potential financial impacts of those losses. Participants will learn the Key Risk Financing Techniques to Protect Your Tangible and Intangible Assets. How and when to select and apply the right risk financing Techniques and how to analyze carefully the pros and cons associated with the financing techniques of transfer, retention and insurance.

This Workshop in summary will guide you through a wide range of risk financing strategies, explains how they work, and suggests when they are most appropriate in wide range of specific scenarios.

Workshop Content

  • Understanding the role and importance of Risk Financing in the overall context of the management of Risk in an organization
  • Learn the key risk financing goals from paying for losses to liquidity, compliance requirements, uncertainty management, etc.
  • Understanding the major types of losses/opportunities i.e. Strategic, operational, financial, etc and how loss characteristics affect risk financing technique selection.
  • Analyzing the impact of risks, crises and losses on your organization’s balance sheet, Profit and Loss, and cash flows
  • Understanding the concept of acceptable risk / risk tolerance both terms of perception and financial capability.
  • What are the techniques to prevent and/or reduce the impact of losses and when to use them effectively?
  • Effective methods of risk financing to ensure the firm is able to bear the financial consequences of loss events How in addition, to increase performance by optimizing the risk/return balance with proper capital allocation and risk financing
  • How to structure an effective insurance, How and when to use captives, bonds and other financial risk transfer mechanisms
  • And more…


CCM5 - Preventing & Surviving Crisis: The keys to Effective Crisis Management & Business Continuity

Get Ready! Avert, Prepare For & Recover From Any Crisis

Managers and executives at all levels of the organisation have to manage small crises on an ongoing basis. However, their skills are tested to the utmost when they are faced with major crises that have the potential to disrupt the organisation's income sources, operating expenses, stock price, competitive position and ongoing business.

Disasters may strike an organisation when least expected. Recent events such as the terrorist attack on the World Trade Center in New York City, the Bali bombing and SARS/Bird flu outbreaks have alerted organisations to the adverse impact a disaster can have on their business. Have you ever considered, given the above scenarios, how would your business be able to carry on with minimum disruption to your operations? What about your brand equity, shareholder value and market share? Would these be affected? How do you reduce your organisation's vulnerability to terrorism, pandemic flu, computer virus assaults, technological changes, customer lawsuit or your own employee's dishonesty?


This module emphasises realistic problem solving and the importance of hands-on experience in preventing or controlling crisis situations. Participants work on exercises based on actual business crisis events. This workshop will teach you how to recognise the threats that your organisation faces, how to develop and respond to any crisis and how to establish a business continuity management programme.

Module Topics includes

1. Roadmap for Crisis Management

  • Recent disasters and consequences
  • Defining and identifying a crisis
  • Planning for crisis management
  • Building the team and mechanism for crisis management
  • Recognising the early warning signals
  • Managing in a crisis situation
  • Recovering from a crisis situation
  • Crisis Management, Crisis Communication and Business Continuity Management

2. Crisis Communication

  • The Goals of Crisis Communication
  • Covello’s 7 rules of risk communication
  • The crisis communication strategy:  Taking into account qualitative risk dimensions and heuristics
  • The role of media in the social amplification of risk
  •  Stakeholders & Reputation Management

3. Business Impact Analysis

  • What are the impacts from a disaster?
  • Financial loss, reputational damage & regulatory effects

4. Risk Analysis

  • How do you identify potential threats and risks to your organisation
  • Fraud, business risk, project risk etc.

5. Business Continuity & Recovery strategies

  • Alternative strategies
  • In-house vs. outsourcing

6. Effective use of Training and implementation

  • Setting up Business Continuity teams
  • Developing training courses
  • Implementing the plan with the BC teams

7. Maintenance, evaluation and audit of existing plans



CCM 6 - Developing Effective KPIs & Risk Metrics for Winning Corporations

Fraud, Terrorism, technological changes, increasing competion, CSR, business changes, etc. Do you know what is in the “pipeline” for your organisation? Even if you have a whole risk management system in place, will you really be able to really  recognise, monitor and take actions on risks/threats and opportunities as and when they occur? Past corporate disasters shows that organisations are often not good monitoring risk issues. 

So when risks materialise; disasters may strike an organisation when least expected; management will fall in to the trap of reactive firefighting.

Furthermore even if your Risk Management system is working well, managers should not be insensitive to the possibility that the risks may have changed and therefore their assessments may be in need of update. The Risk Management process of identification, assessment, analysis, and developing effective management interventions, is a continuous ongoing process of response to changes in the strategic and operational exposures. Leaders and Risk managers should learn to recognise any structural changes that could make their existing models and loss data less relevant or even obsolete.

Understanding the status of the entire risk control system at different times requires a systematic monitoring and reporting structure. Bill Gates, the former CEO of Microsoft, described risk management as “information management: getting the right information to the right people at the right time“

This module workshop will explore the two dynamic processes of strategic/operational response and continuous change learning that are critical for an effective risk control system and explain how they can be explicitly structured and monitored using a series of reports and Key Risk Indicators (KRIs) and distributed timely to the people who need them to make the right decisions.


Module Topics includes

  • What are the critical components of an effective risk metric dashboard?
  • Monitoring and review: How to design and set the KRI/KPI
  • Understand the continuous changes in context and risks
  • What are some common pitfalls in risk reporting that your organisation should avoid?
  • How should risk information be communicated to the board?
  • Connecting Risk management with audit (assurance) and monitoring processes
  • How to Develop Risk Management performance measurement
  • How to recognise factors leading to crisis for timely intervention
  • And many more

 

For Whom

  • Senior Risk managers/Directors/CROs
  • Strategic Planning Managers
  • Insurance managers, brokers, Loss adjustors
  • Internal Auditors,  Managers and Accountants
  • Safety, Health and Environmental professionals 
  • Crisis and business Continuity Managers
  • Legal professionals


CDM 1 - Leveraging Compliance and Strengthening Corporate Governance with Risk Management:

The New code of Conduct for Managing Risk in Organisation

Recent corporate collapses have highlighted the weaknesses of existing internal controls systems and the need for good corporate governance triggering strong industry and regulatory and industry initiatives to raise the standard the organisation need to reach in dealing with risk issues.  Creating a culture that integrate, business ethic, proper governance and effective compliance is an important part of the overall risk management strategy.

The goal of this workshop is to provide Risk professionals and Compliance Officers and Managers with skills that can be immediately used upon return to the organisation. Your will understand the extent to which organisations and their public officers are exposed to the ever-increasing regulatory environment, how to identify the risk and compliance issues that have the most significance for you and how to integrate and leverage a compliance management programme within the ERM system of your organisation.

Module Topics includes

  • Define the meaning of corporate governance and compliance for your organisation and be capable of developing an organisational response to its demands
  • Know what drives your compliance exposure both at home and abroad; internally and externally
  • Identify the risks and consequences of non-compliance and weak governance systems
  • Appreciate fully the relationship between corporate governance and compliance
  • Understand the respective role and responsibilities of the Board of Directors and or the Management corporate governance and compliance
  • Understand the limitations and risks of NARROW Compliance
  • Understand the implications of regulatory requirement such as Sarbanes Oxley for corporate accountability and ethical behaviour
  • learn how to develop an effective corporate compliance programme tailored to your own organisation’s needs
  • Ensure full integration within your ERM system to optimise the organisational structure for both compliance and proactive risk management.


CDM 2 - Leading Corporate Transformation: Leveraging Human Capital while Minimising Human Risk:

Learn the Roadmap to design and create a strong culture of risk and continuous change in your organisation

ERM has become a key business strategy not only to protect but also to bring strong improvement in corporate performance. At the heart of risk management and any organisation they are people. This workshop hence focuses on People both as individuals and as part of social network. We will give you a strong understanding of why the mismanagement of your organisation’s greatest asset: Your People, is the root of most evils for many companies. Indeed, to have strong and performing organisations, you need to have the right people organised within appropriate structures to carry out and implement your strategy, processes and technology effectively. In this workshop, we will present you a methodology to precisely map the human interactions and relationships in your organisation and your team in order to identify precisely where and how it affects organisation performance by either creating or destroying value. And most importantly, we will provide you with the roadmap on how you can influence your people and nurture the type of organisational culture that supports continuous change to create sustainable value for your organisation.

Module Topics includes

  • Theory and principles of human behaviour in organisation
  • Leadership, organisational culture, values and their role in shaping a high-performance organisation
  • Key obstacles and drivers for change.
  • Learn and Master the 10 Ps of corporate Change
  • The key steps on how to transform your team and your organisation
  • Learn the importance and limitations of the organisational visible structure and legacy systems
  •  Understand and influence the invisible power & communication systems through Internal Social Networks
  • Developing tools for mapping Human Capital through the complex network and relationships that create or destroy value


CDM 3 - Strategic Risk Communication and Reputation Management:

Understand and harness the power of mental models, perception & communication about Risk to build a strong Reputation

The workshop is a road map teaching a leader how to manage communication to build a strong organisational reputation and a survival guide on how to preserve that reputation and survive a crisis

Whatever you do, wherever you work, one day there will be a crisis! Major crisis often involve victims and unwanted media coverage. And in your position you may have to communicate about a real crisis situation. And for everyone involved, especially you, it will be a frustrating, perplexing and confusing experience. In a crisis, you can expect to be deluged by the media, clients, victims, government agencies, special interest groups and even your colleagues. You will be expected to come up with an immediate, accurate, compassionate and believable communications plan just as the media and public are beginning to descend upon you. There are numerous examples of events that could have had very different outcomes if only the proper plan and training had been in place – NKF, China Oil, Informatics,  and Exxon Valdez to name a few.

You have got to be prepared. In fact communicating about risk should start well before any crisis and actually can and many cases prevent it through forward effective communication strategies. It starts with planning. Developing an effective plan will enable you and your company to more easily navigates through an unexpected event or crisis. It provides a blueprint for effectively handling the media scrutiny that inevitably results from such an occurrence. We will prepare you for the tough questions that follow. In short, it helps you communicate with the various groups of internal and external stakeholders in a way that calms, informs and reassures your audience in order to prevent crisis or if the crisis is inevitable, to limit and overcome the damage it creates.

Module Topics includes

  • What is Risk, Reputation and why is Communication about risk important?
  • The psychology of judgment and decision making processes
  • Understanding Risk Perceptions and mental models
  • How to understand how your stakeholders and the public at large perceive and react to risk?
  • Build a comprehensive risk communication system to ‘engage’ and build TRUST decision-making approach integrating a systematic analysis of risks 
  • The Management Principles of Risk Communications: Influencing individuals’ perceptions and decisions in group contexts
  • Preparing a Risk and Crisis Communications Strategy and a workable Action Plan
  • Managing your stakeholders and the media during a Crisis
  • Take control of the situation and avoid unnecessary escalation by the news media
  • Recognise and respond to different types of crises as they develop and differentiate between a crisis and an emergency


EDM1 - Advanced Data Analysis for Risk Forecasting and Management

Many managerial decisions rely on forecasts. A fast-food restaurant planning its staffing requirements must forecast the customer demand as a function of time. A company planning its production schedule must forecast customer demand so that it can stock appropriate quantities.

Formal mathematical techniques are often not used due to a lack of knowledge or formal training. As a result, companies are faced with problems created by inadequate forecasting or guesswork. The application of more sophisticated techniques is no guarantee of perfectly accurate forecasts, however they are useful decision tools that can reduce risk and improve the accuracy of forecasts.

This is a basic, hands-on workshop that provides managers with an understanding of regression and the skills necessary to create forecasts. By the end of the workshop, attendees will understand basic regression theory, gain insights into modeling variables and constructs, and have applied these theories and constructs to real-world situations for effective risk decision-making.

Workshop Content

Topics include:

  • Forecasting Methods
  • Regression Basic Concepts
  • Using Scatterplots to Graph Relationship
  • Using Scatterplots to Examine Relationship
  • Using StatPro’s Multiple Regression Procedure
  • Modeling Non-linear Relationships
  • Time Series Plot
  • Combining Trends

For Whom

Executives and managers from lines, with minimal experience in forecasting or need a refresher course on forecasting — as well as risk management and insurance professionals who want to include formal forecasting techniques in their line of work on a regular basis.


EDM2 - Advanced Enterprise Risk Modeling and Simulation for Effective Risk Decision-Making

The workshop is designed for people whose job involve making important decisions and hence are concerned with the challenge of making those decisions in a very volatile and complex business environment and need to understand how risk will influence their ability to deliver positive results and be successful in their organizations.

Each time they make a decision, they are confronted with uncertainty about how and what decision to make and what will be the outcome. Given insufficient information and severe time constraints, managers often end up relying on basic analysis and intuition. Hence they wish to learn practical and yet effective tools to develop decision making skills that are vital for making sound decisions and hence obtaining better results.

This workshop improves your performance as a decision maker through systematic approaches and decision making tools that will dramatically improve your personal effectiveness and the productivity of your organizations in managing uncertainty. We will teach you how to visualize and quantify risk and uncertainty effectively thanks to powerful simulations that you will learn to develop from scratch on excel spreadsheets.

Workshop Content

Topics include:

  • Theory of Decision making under uncertainty
  • Types of organizational decision making systems
  • Types of tools for decision making
  • Decision trees, fault trees and event trees
  • Scenario analysis and Simulation modeling to map the future
  • Design influences diagrams and system thinking models for and problems solving
  • Understanding the use of game theory
  • How to develop Sensitivity Analysis and Monte Carlo simulation models
  • And more..

For Whom

  • Senior Risk managers/Directors/CROs
  • Strategic Planning Managers
  • Insurance managers, brokers, Loss adjustors
  • Internal Auditors,  Managers and Accountants
  • Safety, Health and Environmental professionals 
  • Crisis and business Continuity Managers
  • Legal professionals
  • Sales and Marketing managers


EDM3 – Best Practices for Effective Projects Risk Management:

The Roadmap to Managing Risks Dynamically to Derive More Value from Your Projects

Have you ever worked on a multimillion-dollar project where everything went wrong? Every year, numerous projects finish late, over budget, with inadequate quality or do not meet the objective scope requirements. In many instances, some are simply cancelled because the project manager had no tools to assess and manage the risks he had to face. This workshop will help project managers identify the impact of uncertainty, to communicate realistic project forecasts and help allocate resources effectively.

Module Topics includes

  • What is Project Risk Management
  • External and internal risk factors
  • Criteria for assessing the acceptability of risk to leverage opportunities
  • How to define the scope of risk assessment for different type of projects
  • Understands the changing risk exposure at the various stages of the project life cycle
  • Master the project risk management process
  • Specifics of risk audit for projects and developing the risk dashboard
  • Measure the impact of your risk management
  • Allocate resources to risk management effectively


EDM4 - Best Practices for teams & People Human Capital Risk Management

The mismanagement of your organization’s greatest asset: the employees, is the root of most evils for many companies. Incompetent, ineffective, de-motivated, etc. employees/managers lead to destructive behavior in teams generating tremendous waste of resources at very high cost for organizations. At the end of the day, whatever is your position and function in an organization, you will need to have the right people in your team organized within an appropriate structure and systems to carry out and implement your strategy, run the operational processes effectively to deliver the value necessary to grow your organization. We will present a methodology to precisely map the human interactions and relationships in your team in order to identify where and how it affects their performance and most importantly how you can influence them through effective organizational team design and communication to create remarkable value for your organization.

Workshop Content

Topics include:

  • Theory and principles of human behavior in organization
  • Leadership, organizational culture, values and their role in shaping a high-performance organization
  • Understand the invisible power of Internal Social Networks in sharing information, solidarity and influence throughout organizations
  • How to transform your team through effective design and communication strategies
  • Manager & Leader, Manager vs Leader understanding how the play the role effectively
  • The rules and practices of effective team communications
  • How to deal with people perceptions about risk, change, etc. to motivate them effectively
  • How develop your team as an effective ‘social network’ to leverage the Human Capital and create more value
  • And many more..

For Whom

The programme is designed for managers with responsibility for leading and managing teams of people and who want to learn how to directly influence their department performance through effective optimization of the risks and opportunities inherent in the management of groups of people.


EDM5 – Best Practices for Effective Risk-Based Internal Audit

This leading-edge and interactive 1-day Programme is designed to help you better understand the use of risk assessment, risk management methods and technique to set priorities in both design and execution of audit activities.The development and use of Risk-Based Internal Audit (RBIA) has proven to be an essential tool a that can assist you both in enhancing your productivity and achieve quality audit results.

This workshop provide a practical “How to” comprehensive roadmap on risk-based internal audit techniques and learn how to conduct RBIA to your maximum advantage.  You will also learn how you can employ risk-based methodologies in planning and conducting audits to provide assurance on the adequacy of integrated risk management practices, management control frameworks and information used for decision-making and reporting on the achievement of overall business objectives.

Do not miss this opportunity to learn how to implement Risk-Based Internal Auditing in an effective and efficient manner, through hands-on exercises, interactive lectures and competency-assessments.

Module Topics includes

  • Understanding how your internal audits can support the risk mitigation strategies of your organisation
  • Addressing the full range of audit issues that concern management and give assurance that the processes used by management and business units to identify that all significant risks are effective
  • Building support for the audit Programme within your organisation
  • Undertaking risk based audits using the RBIA methodology
  • Developing and delivering risk based audit reports with real impact and capture attention
  • Challenging management and sell the benefits of proactive risk management
  • Adding value to your organisation by the application of risk-based audit services
  • Mastering all the modern auditing techniques
  • Auditing major areas of risk for your organisation with confidence
  • Evaluating risk management processes, to ensure the response to any risk is appropriate and conforms to the organisation’s policies.
  • Applying the knowledge gained throughout the course to prepare for a realistic audit, using risk based principles
  • Providing meaningful assurance statements to your Audit Committee and Board


EDM6 - Business Ethics & Fraud Risk Management

Fraud continues to make news headlines all over the world affecting small to major organisations alike. A lot is at stake when fraud happens as millions of dollars can be lost not to mention a damaged or destroyed reputation. Fraud can occur in any area of your company’s operations from accounting, procurement, to hacking of your database through the internet and even at the top level of your organisation as news headlines from ERON to NKF have illustrated. The opportunity for fraud lurks in every corner with devastating consequences. It is a real present danger you cannot afford to ignore.

Most organisations have experienced fraud and perhaps as you read this it is happening in your organisation without your knowledge. Can you be sure its not?

Companies can manage fraud more effectively by taking a holistic stance to this critical issue. This includes educating all levels of the organisation to be vigilant of fraud activities, establishing strong corporate values, understanding the underlying reasons for a fraudster to act, using systematic approaches to uncover and initiate investigations, on top of leveraging solid preventive frameworks.

This practical module workshop will provide you with the most up date current methodologies and best practices effective against fraud.

Module Topics includes

  • Understanding what is fraud and decipher the psychology of a fraudster
  • Discovering the trends and dynamics of frauds and financial crimes and how its evolving
  • Learning about the latest frauds schemes, threats and deception techniques
  • Identifying and determining the vulnerabilities to fraud within your organisation
  • Fostering strong corporate values of transparency, ethics and integrity to combat fraud
  • Creating a culture of business ethic, compliance and transparency through fraud awareness
  • Ensuring accurate financial disclosure (example the Sarbanes-Oxley Act and its system of control for fraud prevention)
  • Developing an effective fraud risk management framework
  • Strengthening your organisation’s internal control to better prevent and detect fraud
  • Establishing whistleblowing hotlines as an early warning system
  • Exploring forensic auditing methods to identify fraud more effectively
  • Acquiring and mastering knowledge on crucial techniques and effective investigation procedures for fraud detection
  • Customising contingency plans to safeguard organisational reputation and business continuity


EDM7 - Implementing ERM Successfully – Risk Champions MasterClass

Implementing Enterprise risk management is no simple undertaking and requires continuous sustained effort. Recognizing at the outset that with ERM, the organization is undertaking a major cultural change by moving away from a silo risk approach to a more integrated and corporate wide one, it is critical to have to right people leading the way effectively. One or more senior management risk champion(s) needs to be identified who can exercise strong leadership to inspire and manage the required change and who can understand the value of Enterprise risk management and have a clear vision of how it links to corporate objectives.  Whether the ERM implementation process has been underway for some time or is just beginning, this workshop will train Risk Champions how to deal effectively with all the critical factors affecting the implementation. It is a dynamic methodology providing roadmaps on how to set and adjust the course anticipating or facing challenges potentially influencing the speed and success of the ERM implementation.

In summary, the purpose of this workshop is to train leaders/managers in charge of major risk management initiatives to be effective Risk Champions. This is about building the will and capacity for change—leading proactively the initiative and managing the change.

Workshop Content

Topics include:

  • Learning the theory and principles of human behavior in organization the roots of resistance to changes;
  • Understanding the role of risk perception & mental models in organization and how to overcome organizational barriers that inhibit ERM change;
  • Learn the role and characteristic of effective Risk Champions;
  • Learn how to influence organizational culture and how it in turn influences decision making ;
  • Indentify and build a comprehensive social network of change agents to influence people throughout the organization;
  • How to establish a corporate focus for risk management and build the business case;
  • How to communicate corporate direction for risk management;
  • How to integrate risk management into existing decision-making structures;
  • How build organizational capacity for change;
  • How to measure the value created;
  • And many more..

For Whom

  • Senior Risk managers/Directors/CROs
  • Strategic Planning Managers
  • Insurance managers, brokers, Loss adjustors
  • Internal Auditors,  Managers and Accountants
  • Safety, Health and Environmental professionals 
  • Crisis and business Continuity Managers
  • Legal professionals
  • Sales and Marketing managers

 

 

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