Dr. Victor F L Tai , BA (Hons), MSc, PhD. Consultant Psychologist / Management Consultant, Centre for Applied Behavioral Technologies (CABT), Psyscan Consulting International
18 Hours
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Intake 01
2 - 3 Nov 09
(Exam: 7 Nov, 1h)
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S$420 (Inclusive of GST)
NUS Extension (#12-01 Park Mall)
Behavioral-Based Safety 3 (PDAP 803) - Incident Investigation (Conducting an investigation into root causes)
Objectives:
By the end of the course, the participants would be familiar with the theoretical and practical aspects of incident investigation techniques, the behavior-based tools for analysis of incidents and the strategies for incident corrective actions.Contents:
- Basics of incident investigation methodology
- Interview techniques
- Root cause analysis tools
- Behavioral approach in incident investigation
- Action planning
- Incident investigation procedure
