GIRO
1.
How do I apply for Interbank GIRO facility?
To apply for the GIRO scheme, students are advised to sign-up for GIRO via the Student Center in CS (For Debit Bank Account: CS Login (https://myisis.nus.edu.sg)
--> Self-Service --> Campus Finances --> Maintain Bank Accounts --> Debit Bank Account Details section
--> Add a new Debit Bank Account hyperlink /
For Credit Bank Account: CS Login (https://myisis.nus.edu.sg)
--> Self-Service --> Campus Finances --> Maintain Bank Accounts --> Credit Bank Account Details section
--> Add a new Credit Bank Account hyperlink). Please complete the form and submit it to Student Service Centre, Level 1, Yusof Ishak House.
Fees for Semester
1 will be paid via GIRO deduction if the GIRO application form is
submitted before the end of the Orientation week. For GIRO
applications in Semester 2, please submit the GIRO forms by 28
December of the prior Calendar year.
2.
How does the GIRO Scheme works?
In CS, a student who signs on the GIRO scheme can maintain both a “Credit Bank Account” and a “Debit Bank Account”.
The “Credit Bank Account” will be used for refund of all amounts payable to students, such as but not limited to refund of tuition fees, deposits, financial aid and reimbursement of expenses. As with existing practice, the “Credit Bank Account” has been designated to be the same account as the “Debit Bank Account” which you had submitted to NUS previously, except for postgraduate Research Scholars, NGS, ISS and CQT students.
“Credit Bank Account” of postgraduate Research Scholars will be based on the current Bank account where their monthly stipend is credited to while that of NGS, ISS and CQT students will be based on what they had submitted to their respective school.
To ensure that the refunds are credited to your desired “Credit Bank Account”, all students are strongly encouraged to check their “Credit Bank Account” at the Student Center in CS once it goes 'live' on 9 November 09 (CS Login (https://myisis.nus.edu.sg)
--> Self-Service --> Campus Finances --> Maintain Bank Accounts --> Credit Bank Account Details section). To update your “Credit Bank Account”, please terminate the existing “Credit Bank Account” and then re-submit the new “Credit Bank Account” details. Please allow up to 2 working days for the change to be effected.
For students who do not wish to sign-up for the GIRO scheme, refunds will be made in the form of cheque / bank draft. To ensure that the cheque / bank draft reach you, students are strongly encouraged to maintain an up-to-date payment address in the CS. All students are strongly encouraged to update their payment address which can be done at any time via accessing the Student Center in CS after 9 November 2009 (CS Login (https://myisis.nus.edu.sg)
--> Self-Service --> Campus Personal Information --> Payment Address).
The “Debit Bank Account” is used for GIRO deduction for payment of Tuition Fee, Mandatory Miscellaneous Fees, Hostel Charges and other fees for services rendered such as Transcript Fee, Card Replacement Fee and SRC Court Booking Fee.
For students paying via GIRO, an email notice will be sent to students’ NUS email account about 2 weeks before the GIRO deduction due date informing them of the scheduled deduction.
3. I had submitted the application form for GIRO deduction but there
has been no deduction effected even though there were sufficient
funds in my account. What do I do now? Will I still have to pay the
late fee charge?
The submission of GIRO forms for deduction of fees payable
through GIRO is subjected to the acceptance by the student’s Bank to
whom the instruction is issued. To avoid any inconvenience of
non-GIRO deduction following the submission of GIRO forms, students
are encouraged to submit the GIRO forms in accordance to the
deadline stipulated at the start of every semester. More
information on the deadline for submission of GIRO forms is
available at
http://www.nus.edu.sg/finance/students/financialServices/notice/index.htm.
The GIRO form may be found online at the Student Center in CS (CS Login (https://myisis.nus.edu.sg)
--> Self-Service --> Campus Finances --> Maintain Bank Accounts --> Debit Bank Account Details section
--> Add a new Debit Bank Account hyperlink).
In the event of non-deduction via GIRO, students may wish to
write in to
www.askstudentservice.nus.edu.sg
to enquire on the status of their GIRO submission. Depending on the date of the enquiry, student may be advised to wait for the second and final round of deduction via GIRO or to make payment at the Students’ Services Centre in cheque/NETS or make online payment (CS Login (https://myisis.nus.edu.sg)
--> Self-Service --> Campus Finances --> Bill Request --> Select Bill Type “Student Bill”). For students whose GIRO deduction is unsuccessful for reasons other than insufficient funds, Office of Financial Services will be sending an email to the student, advising re-submission of GIRO application which will take effect only in the following semester.
A late payment charge will be levied for all late payment.
Students who wish to appeal for waiver of the late fees, with valid
reasons, may write in to the Students’ Services Centre at
www.askstudentservice.nus.edu.sg.
4. If I transfer my course of study and change my Student
Registration number, do I need to re-submit a GIRO application form?
Yes.
5. If I am in receipt of either scholarship, study loan or bursary, do
I have to submit a GIRO form?
It is compulsory for all recipients of the above awards to submit an Interbank GIRO application as all allowances would only be paid via direct transfer to their ‘Credit Bank Account’.
6.
How do I terminate my Standing Order for Interbank GIRO facility?
Please submit the completed GIRO termination form available from the Student Center in CS (For Debit Bank Account: CS Login (https://myisis.nus.edu.sg)
--> Self-Service --> Campus Finances --> Maintain Bank Accounts --> Debit Bank Account Details section
--> Print GIRO Termination Form hyperlink /
For Credit Bank Account: CS Login (https://myisis.nus.edu.sg)
--> Self-Service --> Campus Finances --> Maintain Bank Accounts --> Credit Bank Account Details section
--> Terminate the Credit Bank Account hyperlink) to Student Service Centre, Level 1, Yusof Ishak House.
Students located at NUS’ Bukit Timah Campus may submit the completed
termination form to Bukit Timah Campus’ Management Office (469 Bukit
Timah Road, Block B, MPA-02-02, Monday to Thursday: 9am to 5.30pm;
Friday: 9am to 5pm).
7. What is the purpose of the Payment Address?
For students who do not wish to sign-up for the GIRO scheme, refunds will be made in the form of cheque / bank draft. To ensure that the cheque / bank draft reach you, students are strongly encouraged to keep an up-to-date payment address in the CS. All students are strongly encouraged to update their payment address which can be done at any time via accessing the Student Center in CS after 9 November 2009 (CS Login (https://myisis.nus.edu.sg)
--> Self-Service --> Campus Personal Information --> Payment Address).
8. Is it necessary to update the Payment Address even if it is the same as the Mailing Address?
Yes, please complete the Payment Address fields as the format has been set to fit the requirement of the banks, which is different from the form for other types of addresses.
9. What is the ‘Credit Bank Account’ about? Which bank account are you referring to? Can I change my pre-existing ‘Credit Bank Account’?
The ‘Credit Bank Account’ will be used to refund all amounts payable to you, such as but not limited to refund of tuition fees, deposits, financial aid and reimbursement of expenses. The ‘Credit Bank Account’ will be the same account as the ‘Debit Bank Account’ which you had previously submitted to NUS except for postgraduate Research Scholars and NGS, ISS and CQT students.
‘Credit Bank Account’ of postgraduate Research Scholars will be based on the Bank account where their monthly stipend is credited to while that of NGS, ISS and CQT students will be based on what they had submitted to their respective school.
To avoid any possibility of crediting the refunds to a bank account other than your desired ‘Credit Bank Account’, all students are strongly encouraged to check their ‘Credit Bank Account’ details at the Student Center of CS (CS Login (https://myisis.nus.edu.sg)
--> Self-Service --> Campus Finances --> Maintain Bank Accounts --> Credit Bank Account Details section). To update the pre-existing ‘Credit Bank Account’ with another bank account, please terminate the existing ‘Credit Bank Account’ and then re-submit the new ‘Credit Bank Account’ details. Please allow up to 2 working days for the change to be effected.
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