1. Why does the declaration page indicate "declaration is not required" or "declaration not to be done in this semester"?
2. I cannot find certain majors or minors in the selection list.
3. I cannot change my declaration in CORS.

1. How many modules can I select for each bidding round?
2. I have fulfilled the pre-requisites for a module. However, when selecting the module in CORS, an error message saying that I have not fulfilled the pre-requisites is displayed.
3. Can a GEM be used as an Unrestricted Elective?
4. I cannot find certain modules that are offered to my course level in the module selection page.
5. I failed a module last semester and am required to retake the module this semester. However, I cannot find the module.
6. Where can I find the lecture and tutorial timetables for a module?
7. I have been informed that certain modules will be pre-allocated to me. However, the modules are still not listed under the 'Allocated Modules' section in CORS.

1. Will students get to sample/evaluate lectures during the first week of classes?
2. How do I change the lecture group for a module?

1. I cannot register (i.e. rank/add/drop/swap) for a particular module's tutorial.
2. Can I select and bid for a module if its lecture timetable clashes with the tutorial timetables of my allocated modules?
3. I cannot find the tutorial classes for a particular cross-listed module.
4. There are only a few tutorial classes for a particular module (e.g. 4 out of 8 classes) available for me to select and rank. Where are the rest?
5. have not secured a tutorial class after the first balloting round. What should I do?
6. I want to switch my allocated tutorial class to another class in Round 1B of balloting, but I cannot drop my allocated class and perform ranking again. Why is this so?

1. How do I find out if I am able to bid for a module in the current round?
2. The message "You are not allowed to drop the module(s) as the total MCs of your allocated modules will fall below the minimum number of 15 MCs that students are required to read in a semester." appeared when I was in the process of dropping my module(s). What should I do?
3. My bid was the same as the winning bid for a module. However, I was not allocated the module. Why is this so?
4. I accidentally/unintentionally dropped a module which I obtained through bidding. Can I get my module reinstated?

1. How long do I need to wait for the outcome of my appeal?
2. It has been many days since I filed my online appeal, and I have yet to receive a reply. Who should I contact?
3. My appeal for 'Waiver of Module Pre-requisite' has been approved. However, I still encounter an error saying that I have not fulfilled the proper pre-requisites when I add the module. Why is this so?
4. I was outbidden for a module in the previous round. I appealed for the module under the 'Unable to Register for Module' appeal type. However, my appeal has been rejected or marked as 'not applicable', and no explanation was given.

General

1. What does "home faculty/department" mean?
   
   The home faculty/department is the faculty/department in which a student belongs to.
   For DDP students, this refers to the the faculty/department of the primary degree/major.
   
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2. What does "host faculty/department" mean?
   
   The host faculty/department is the faculty/department that is in charge of teaching/organising/coordinating the module.
   For DDP students, this refers to the the faculty/department of the secondary degree/major.
   
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Login

1. I forgot my NUSNET password. What do I do?
   
   Please bring along your student card to Computer Centre Level 1 to request for a password reset.
   
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2. I encountered an error message while logging into CORS. What should I do?
   
   

   Error Message	Recommended Action
   The Centralised Online Registration System (CORS) is currently not available online.	Please check the CORS schedule and announcements for details on system availability.
   Sorry, we are unable to verify your record. Please try again.	Please check if you have entered your NUSNET ID and password correctly.
   Sorry, you are unable to proceed with the module registration because your examination results are not released yet.	Please contact the CORS help desk to verify the status of your examination results.
   You have been barred from CORS (probably because you have not paid your school fees).	Please contact the Registrar’s Office for help.

   
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3. I am a freshman who just matriculated. Why am I still denied access to CORS although my NUSNET ID and password are keyed in correctly?
   
   For freshmen, please ensure that you have been matriculated. If your NUSNET ID and password are correct but you are still unable to login, please contact the CORS help desk to verify your status.
   
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Student Particulars

1. My address is indicated wrongly.
   
   Please change it by clicking on the 'Edit' button.
   
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2. My name is spelled wrongly.
   
   Please approach the Registrar’s Office personally with the necessary documentary proof (i.e. Identity Card/Passport/Baptism Certificate) to have your name updated.
   
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3. My course level (year of study) appears to be wrong.
   
   You may have not accumulated enough modular credits (MCs) to be promoted to the next level of study. Please check with your home faculty or department to verify.
   
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4. I transferred to a new faculty/course this semester. However, my faculty/course code has not been changed.
   
   Please kindly contact the CORS help desk for assistance.
   
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NUS Points

1. Why does my point distribution for the Programme and General accounts differ with that of students from other faculties?
   
   The distribution of points is based on each faculty’s curriculum structure. For example, if a faculty requires its students to fulfil a higher number of MCs for Programme requirements, there will be a higher point distribution in its students' Programme accounts.
   
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2. My points records under 'NUS Point Management' do not seem right.
   
   There are two listings, one for your Programme account, and one for your General account. Please check if you are looking at the correct listing. Do file an appeal or contact the CORS help desk if something is wrong.
   
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3. I was not allocated any points.
   
   Please kindly contact the CORS help desk for assistance.
   
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4. I have been allocated a module. Why was I not refunded any points?
   
   If the amount of points you paid is equal to the lowest successful bid points for the module in that particular round, no points would be refunded to you.
   To check the lowest successful bid points, please refer to the Bidding Summary Reports (Useful Info).
   
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5. I have paid my outstanding school fees. However, my points have not been restored.
   
   After making payment according to the reminder letter sent to you, please kindly contact the Registrar’s Office to update your status and reinstate your points.
   
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6. My appeal to change an allocated lecture class has been approved. However, I have to pay more than the lowest successful bid points for the new lecture class. Why is this so?
   
   For appeals that involve changing a lecture class, the allocated module will be dropped with 50% refund. An additional 30 points, as an administrative charge, will also be deducted from your account. A further charge of the Average Successful Bid Points (Useful Info) of the new lecture class will be imposed.
   
   For more information, please refer to the CORS Policies Appeal page.
   
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QET

1. I am a new student. Bidding has commenced, but I still have not received notice whether I have passed the QET and whether I am required to allocate part of my schedule to attend compulsory English support modules. What should I do?
   
   
   The Centre for English Language Communication (CELC) will endeavour to release the QET results before the commencement of bidding for faculty and ULR modules by new students. However, in the unforeseen event that the results are not yet available, students should proceed to bid for their faculty and ULR modules on the understanding that priority be given to CELC’s English support courses (Basic English Course and English for Academic Purposes Course) if students are required to take them in the current semester when the QET results are subsequently released.
   
   Action by students who are required to take CELC’s English support courses
   
   
   (1) Students should choose suitable tutorial timeslots for the English support course allocated to them in the current semester and immediately register for their tutorial group through CORS (except for students from Business School whose CELC tutorials are pre-allocated).
   
   
   (2) If timetable clashes occur, students who are affected must take the required English support courses as determined by their respective QET results. Students who are compelled to withdraw from already allocated modules in order to accommodate their English tutorials will have their points fully refunded. They should then re-enter the next available bidding round immediately to secure alternatives for the withdrawn modules that do not clash.
   
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File for Graduation

1. What is the 'File for Graduation' function used for?
   
   This is a platform to indicate your intention to graduate after completing the current semester of study.
   
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2. The 'File for Graduation' option is not available to me.
   
   Please check whether:
   
   1. You have obtained the minimum MCs required in the previous semester, as indicated in the 'File for Graduation' page.
   2. Your faculty requires you to file for graduation during the registration period.
   3. Your faculty requires you to file for graduation in a separate system from CORS.
   
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Declaration of Major/Minor

1. Why does the declaration page indicate "declaration is not required" or "declaration not to be done in this semester"?
   
   Different degree programmes have different declaration requirements. For example, Science students can declare their majors and minors in CORS, while Arts and Social Sciences students declare prior to using CORS. Check with your home faculty/department for the declaration requirements applicable to you.
   
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2. I cannot find certain majors or minors in the selection list.
   
   Some majors and minors are only open to students who have been granted approval to enrol in them. Have you got the necessary approval? If so, please check with your home faculty/department to see if they have updated your status.
   
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3. I cannot change my declaration in CORS.
   
   Declarations can only be done once per semester in CORS, and cannot be changed during bidding. Faculties may place a restriction that majors/minors can only be changed within a certain number of semesters of study. Please verify with your faculty/department if there are any such restrictions, and if so, whether you fall within the allowable range.
   
   If you have submitted a wrong declaration:
   1. For major declarations, please contact your home faculty.
   2. For minor declarations, please contact your host faculty.
   
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Modules

1. How many modules can I select for each bidding round?
   
   From the start of Round 1 till the end of Round 2, a maximum workload policy of 23 MCs is in place for all students. This means that you can bid for modules up to 23 MCs.
   
   From Round 3 onwards, you can bid for more modules up to the maximum workload as configured by your faculty. If you wish to exceed the maximum workload allowed, please seek approval from your faculty.
   
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2. I have fulfilled the pre-requisites for a module. However, when selecting the module in CORS, an error message saying that I have not fulfilled the pre-requisites is displayed.
   
   Please file an online appeal for "Waiver of Module Pre-requisites".
   
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3. Can a GEM be used as an Unrestricted Elective?
   
   A GEM can be taken as an Unrestricted Elective, if you have read extra GEMs on top of the 8 MC GEM requirement. Students are advised to check with the home faculty on fulfilling University Level Requirement (ULR).
   
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4. I cannot find certain modules that are offered to my course level in the module selection page.
   
   Modules are listed under different categories such as Regular Module, Breadth Module, General Education Module and so forth. Please check under the appropriate category. Kindly note that the 'Search for Modules' feature is only applicable for modules in the active list.
   
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5. I failed a module last semester and am required to retake the module this semester. However, I cannot find the module.
   
   Check whether the module is offered this semester.
   If the module was pre-allocated to you previously, please check with the host faculty/department.
   
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6. Where can I find the lecture and tutorial timetables for a module?
   
   All lecture and tutorial timetables are listed at the Schedule and Module Info page.
   
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7. I have been informed that certain modules will be pre-allocated to me. However, the modules are still not listed under the 'Allocated Modules' section in CORS.
   
   Please check with the host faculty/department.
   
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Lectures

1. Will students get to sample/evaluate lectures during the first week of classes?
   
   
   Usually, students get to sample/evaluate the first lecture (first teaching week of each semester) for modules that are allocated to them after successful bidding. The bidding rounds are extended such that students can drop a module after a sample/evaluation, and still have an opportunity to bid for another module from the pool of remaining vacancies.
   
   
   When a public holiday falls during the first week of lectures, classes are usually postponed and students do not get to sample/evaluate the modules scheduled for that day*. To work around this problem, during Semester 1, 2005-06, the bidding schedule was extended to accommodate National Day, thus squeezing the duration available for tutorial registration.
   
   For Semester 2, 2005-06, 10 January 2006 in the first lecture week was a public holiday and opportunities for students to sample/evaluate lectures would have only been feasible if the duration allowed for tutorial registration was similarly squeezed. According to student feedback, more time was needed for tutorial registration to complete. As such, it was not feasible to delay tutorial registration as in Semester 1, 2005-06.
   
   
   Students should note that for Semester 2, 2005-06 and subsequent semesters, it will not be possible to sample/evaluate lectures that coincide with public holidays; students will not be able to bid for other modules as replacements if they subsequently find the lectures unsuitable.
   
   
   Action: For modules that are affected by public holiday postponement of classes, students should use the IVLE and other similar channels, or check with the teaching department to decide whether the modules will be suitable. They should not bid for them if it is absolutely necessary to have a face-to-face opportunity to sample/evaluate before deciding. Meanwhile, lecturers are encouraged to provide more information about their modules that can assist students to sample/evaluate without a face-to-face lecture.
   
   
   * Except for hourly lectures that are conducted twice per week.
   
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2. How do I change the lecture group for a module?
   
   
   If the module has not been allocated to you yet (i.e. the module appears in your 'Selected Modules' list), drop the module and re-select it with the correct lecture group.
   
   
   If you have already been allocated the module, you will have to drop the module and re-bid for it under the proper lecture slot. Note that only 50% of the points that you have paid to secure this module will be refunded to you.
   
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Tutorials

1. I cannot register (i.e. rank/add/drop/swap) for a particular module's tutorial.
   
   Please check if the module is available for balloting during that particular iteration using:
   1. The 'Tutorials Available for Balloting Reports' (Useful Info)
   2. The 'Detailed Module Info' listings - 'Tutorial Time Table' link (Schedule & Module Info)

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2. Can I select and bid for a module if its lecture timetable clashes with the tutorial timetables of my allocated modules?
   
   Unfortunately not. However, modules with large enrolments generally offer many tutorial groups at different timeslots.
   
   It is important to check whether your timetable would be able to accomodate all your lectures and tutorials, especially for modules with small enrolments where there are few timeslot choices.
   
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3. I cannot find the tutorial classes for a particular cross-listed module.
   
   
For cross-listed modules that do not have tutorial groups of their own, please check the tutorial groups under the parent module code even though you are registered under the cross-listed module code.

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4. There are only a few tutorial classes for a particular module (e.g. 4 out of 8 classes) available for me to select and rank. Where are the rest?
   
   
   Some tutorial classes may only be open to students of certain courses.
   
   Also, certain modules may have different tutorial classes tied to each lecture class.
   
   e.g. NM2220 has two lecture classes - Lecture 1 and Lecture 2.
   Lecture 1: Available tutorial classes are DW1, DW2, DW3, DW4, DW6, DW9.
   Lecture 2: Available tutorial classes are DW7, DW8, DW10, DW11, DW12.
   
   If you have been allocated Lecture 1, only the DW1, DW2, DW3, DW4, DW6, DW9 tutorial classes will be visible for selection/ranking.
   
   
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5. I have not secured a tutorial class after the first balloting round. What should I do?
   
   
   There are two rounds of balloting for each iteration (e.g. Round 1A and Round 1B). If you were not successful in the first round, you can try again in the second round. If you are still unable to secure an appropriate tutorial class through balloting, you can try acquiring a class in the 'Add/Drop/Swap' round.
   
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6. I want to switch my allocated tutorial class to another class in Round 1B of balloting, but I cannot drop my allocated class and perform ranking again. Why is this so?
   
   
   Students who have been allocated tutorial classes in Round 1A of balloting cannot rank those tutorial classes again. Adding/dropping of allocated tutorial classes can only be done during the 'Add/Drop/Swap' round.
   
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Bidding

1. How do I find out if I am able to bid for a module in the current round?
   
   
   For the same module, current bidding is available to different students at different bidding rounds.
   
   Please determine the module type code (e.g. 01 - Essential) and points account (Programme or General) that are applicable to you for that module.
   Once you have that information, you can refer to the following reports to check if the module is available to you in a particular round:
   

   1. Modules Available for Lecture Bidding Reports (Useful Info)
   2. Detailed listing of module types available for bidding (Useful Info)

   
   If the module is not available to you for current bidding in that round, or if there is no quota available for that lecture class, the record will appear under the 'Advance Bidding' section in CORS.
   
   
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2. The message "You are not allowed to drop the module(s) as the total MCs of your allocated modules will fall below the minimum number of 15 MCs that students are required to read in a semester." appeared when I was in the process of dropping my module(s). What should I do?
   
   
   Please proceed to your host faculty/department to seek their assistance in dropping the module for you.
   
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3. My bid was the same as the winning bid for a module. However, I was not allocated the module. Why is this so?
   
   
   If there is a tie situation, a first-come-first-served rule will apply.
   
   E.g. There are two places available for a module.
   Bid A: 150 points (9:00 AM)
   Bid B: 150 points (2:00 PM)
   Bid C: 150 points (2:01 PM)
   
   Bidders A and B will get allocated the module, as they placed their bids earlier.
   
   
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4. I accidentally/unintentionally dropped a module which I obtained through bidding. Can I get my module reinstated?
   
   
   As dropping a module involves an additional confirmation step, we trust that students are sure that the module should be dropped. As such, the module cannot be reinstated and the refund policy will apply.
   
   You may try bidding for the module again, or submitting an online appeal if the bidding period is over. Please note that appeal approval is subject to various conditions, such as the availability of quota.
   
   
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Appeal

1. How long do I need to wait for the outcome of my appeal?
   
   
   Administrators are deluged with all kinds of appeals during the registration period, but will try to handle your appeal as soon as they can. Your patience is appreciated.
   
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2. It has been many days since I filed my online appeal, and I have yet to receive a reply. Who should I contact?
   
   
   Please contact the appropriate department to check the status of your appeal.
   
   Refer to the Appeal Handling Chart (under the 'Appeal' section) to find out which department is handling your appeal. After that, check the Contact Us page for the department's contact information.
   
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3. My appeal for 'Waiver of Module Pre-requisite' has been approved. However, I still encounter an error saying that I have not fulfilled the proper pre-requisites when I add the module. Why is this so?
   
   
   Please contact the host department of the module and inform them that the waiver has not been updated correctly.
   
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4. I was outbidden for a module in the previous round. I appealed for the module under the 'Unable to Register for Module' appeal type. However, my appeal has been rejected or marked as 'not applicable', and no explanation was given.
   
   
   If you were unsuccessful in previous bid rounds, you should try to acquire your module in the remaining bid rounds.
   
   If you are still unable to secure the module after the last round, you may send in an online appeal. However, please note that approval is subject to various conditions, such as the availability of quota.
   
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