Frequently Asked Questions on Academic Dress

Important Note:
Following NUS President’s Letter on 6 May 2020 regarding the postponement of Commencement 2020 to January 2021, we are currently updating the FAQ pages. Please check back later for the updates.

In the meantime, stay safe and healthy everyone!

 


Online Ordering of Academic Dress

Q1. How do I retrieve the academic dress order form?

The online ordering for the academic dress will commence on 1 March 2020. All attending graduands are required to place their orders for the academic dress via the Serangoon Broadway homepage. Click here.

Graduands may access the academic dress order form by clicking on [Login] at the top right-hand corner of the page.

Q2. How do I know which academic dress to order?

The academic dress should correspond to the degree that you are graduating with. You may refer to the list of degree titles and their corresponding academic dresses here.

Q3. What if I am not sure of the ideal academic dress size for me?

You may first submit a rough estimate of your academic dress size based on the guidelines below. Upon collection, a fitting will be done to ensure the perfect fit for you. Please be assured that gown vendor has sufficient stock of different sizes to accommodate all graduands.


Gown Size:

Your Height/cm

154 and below

155 to 162

163 to 170

171 to 178

179 to 184

185 to 190

Above 190

Gown Size

XS

S

M

L

XL

2XL

3XL

Mortar Board Size:


Head Circumference/cm
(2.5cm above eyebrows)


52


53


54


55


56


57


58


59


60 & above

Mortar Board Size

7

8

8*

Bonnet Size:


Head Circumference/cm
(2.5cm above eyebrows)


<54


54-55


56-57


>57

Bonnet Size

S

M

L

XL

Q4. Can I come to try on my academic dress before submitting the academic dress order form?

The gown vendor is unable to accommodate this arrangement. You may wish to refer to the academic dress sizing guidelines for the ordering of the academic dress. However, please rest assured that a proper fitting will be done for you upon collection of the academic dress.

Q5. How do I know that Serangoon Broadway has received my academic dress order form?

Upon successful submission of the academic dress order form, an acknowledgement email will be sent to your given email address. After the booking of your appointment for the academic dress collection, another acknowledgement email will be sent to your given email address.

Q6. Can I make changes to my academic dress order?

Yes, you can make changes to your academic dress order. After the submission of the academic dress order, please login into your account using your student number as your username and mobile number as your password.

Q7. What is included in the academic dress set?

There are three items included in the academic dress set – gown, hood and mortar board / bonnet.


Sale and Rental of Academic Dress

Q1. What are the charges for the purchase/rental of the academic dress?

The charges for the sale and rental of academic dress are as follows:

Type of Academic Dress

Purchase

 

Rental

Price*
$

Rental Price*
$

Refundable Deposit
$

Total Payable
(for Rental)
$

Bachelor Degrees

48.15

32.10

30.00

62.10

Bachelor of Medicine & Bachelor of Surgery

53.50

37.45

30.00

67.45

Master Degrees

58.85

37.45

30.00

67.45

Master of Medicine

128.40

74.90

80.00

154.90

Master of Dental Surgery

Doctoral Degrees

128.40

74.90

80.00

154.90

* Prices include 7% GST

Q2. Are the academic dresses new?

The academic dresses for purchase are new, while the academic dresses for rental are second-hand. Please note that all rental academic dresses are dry-cleaned before distribution.

Q3. Can I choose to purchase/rent individual items instead of a full set of academic dress?

The gown vendor does not provide rental of individual items, it will be a full set.

For purchase of individual items, please see charges (inclusive of 7% GST) below:

Degree

Item

Purchase Price
$

Bachelor Degree

Gown

32.00

Hood

16.00

Mortar Board

16.00

Bachelor of Medicine & Bachelor of Surgery

Gown

38.00

Hood

16.00

Mortar Board

16.00

Master Degree

Gown

38.00

Hood

18.00

Mortar Board

16.00

Master of Medicine
Or
Master of Dental Surgery

Gown

85.00

Hood

30.00

Bonnet

45.00

Doctoral Degree

Gown

85.00

Hood

40.00

Bonnet

45.00

Q4. How do I make payment?

Payment for the academic dress will be made upon collection. Payment can be made by cash, NETS, Visa or Master card.


Collection of Academic Dress and Commencement Invitation Package

Q1. When and where can I collect my academic dress?

There are several options for collection of the Academic Dress and Invitation Package (IP).

  1. I am collecting in person myself
  2. Someone else is collecting in person for me
  3. I want the items delivered to me

All items should be checked at the point of collection or receipt and will be deemed to be in good condition once accepted at that point.  

  1. I am collecting in person myself

    Collection in person is available according to the dates and venues listed here: 

    Dates

    Collection of Gown

    Collection of Invitation Package (IP)

    12 May to 5 Jul

    @ Serangoon Broadway

    Invitation Package will be available from 26 Jun. *

    9 to 16 Jul

    @ University Cultural Centre
    Graduate Robing Room

    @ University Cultural Centre
    Graduate Robing Room

    * Graduates can choose to collect their academic dress before IP is ready. IP can be collected on the day of commencement at UCC Robing Room.

    The opening hours for collection at the different venues are as follows:

    Serangoon Broadway

    Tuesdays - Sundays

    10.00am to 8.00pm
    Mondays & Public Holidays Closed
    University Cultural Centre Graduate Robing Room 9 - 16 Jul (Thu - Thu) 8.30am to 9.30pm*
    *Please avoid the ceremony hours of 10am – 12pm, 2.30 – 4.30pm, and 7– 9pm.
  2. Someone else is collecting in person for me

    Please refer to the dates, times and venues for physical collection as above.

    Your representative will have to present the following items to collect on your behalf:

    1. Completed and signed Authorisation Form.  You may download the Authorisation Form here.
    2. A copy of the graduand’s Student Card
  3. I want the items delivered to me

    For graduands who opt for the academic dress and Commencement Invitation Package to be delivered, please submit the Delivery Service Form to graduations@serangoonbroadway.com, with the subject title as “NUS Commencement 2020 – Delivery Service” before 15 June 2020.

    The delivery service will be at a charge of S$21.40, on top of the cost of the academic dress.

    Please note that the delivery service is only available within the main island of Singapore. Also, the delivery will only take place from  30 June to 3 July 2020.

Q2. I cannot collect my academic dress during the time frame given. Can I collect the academic dress earlier? Can I authorise somebody to collect on my behalf?

The gown vendor is unable to accommodate the early collection of the academic dress before 12 May 2020. However, there are two options available should graduands be unable to collect their academic dress during the time frame given.

Graduands may authorise a representative to collect the academic dress on their behalf, if they are unable to collect the academic dress personally. The representative will have to present the following items:

  1. Completed and signed Authorisation Form. You may download the Authorisation Form here.
  2. A copy of the graduand's Student Card

Graduands may also opt for delivery of their academic dresses and Commencement Invitation Package. For graduands who opt for delivery, please submit the Delivery Service Form to graduations@serangoonbroadway.com, with the subject title as "NUS Commencement 2020 – Delivery Service" before 15 June 2020.

The delivery service will be at a charge of S$21.40, on top of the cost of the academic dress. Please note that the delivery service is only available within the main island of Singapore. Also, the delivery will only take place from 30 June to 3 July 2020.


Return of Academic Dress

Q1. When and where can I return my academic dress?

There are two options for the return of the academic dress.

  1. Return Immediately after Commencement Ceremony

    The academic dress can be returned immediately after the Commencement Ceremony at the Serangoon Broadway counter at UCC. The refundable deposit will be refunded in cash upon the return, if the academic dress is returned in good condition. The rental receipt and student card are required for verification purposes.

  2. Return at Serangoon Broadway

    Alternatively, the academic dress can be returned at Serangoon Broadway from 9 July to 8 August 2020 (Closed on Mondays and National Day). The refundable deposit will be refunded in cash if the academic dress is returned in good condition. The rental receipt and student card are required for verification purposes.

The refundable deposit will be forfeited if the academic dress is not returned to Serangoon Broadway Studio by 8 August 2020.

Q2. Can I authorise somebody to return on my behalf?

Graduands may authorise a representative to return the academic dress on their behalf, if they are unable to return the academic dress personally. The representative will have to present the following items:

  1. Completed and signed Authorisation Form. You may download the Authorisation Form here.
  2. A copy of the graduand's Student Card

Q3. What are the charges for damaged academic dress?

The academic dress is considered to be damaged if there are cuttings/alterations of any kinds, burns, tears, rips in fabric, holes on velvet or satin, discolorations, irremovable stains, hot iron marks, scotch tape marks, damaged, missing buttons/tassel or dented mortar boards.

The replacement cost (inclusive of 7% GST) for the damaged academic dress is as follows:

Degree

Gown
$

Hood
$

Mortar Board /Bonnet
$

Bachelor Degrees

32.00

16.00

16.00

Bachelor of Medicine & Bachelor of Surgery

38.00

16.00

16.00

Master Degrees

38.00

18.00

16.00

Master of Medicine

85.00

30.00

45.00

Master of Dental Surgery

Doctoral Degrees

85.00

40.00

45.00

Others

Q1. What should I wear under my academic dress?

Graduation ceremonies are formal ceremonies, thus it is important to be dressed appropriately. It is recommended for female graduands to put on a white/light-coloured shirt/blouse with skirt/pants and court shoes while male graduands should put on a long-sleeved white/light-coloured shirt with tie, dress pants and dress shoes. Please note that T-shirts, shorts, slippers or sandals are not allowed.

Q2. Can I wash and iron my academic dress?

It is advisable to only dry-clean the academic dress after use. Garment steamers are recommended should there be a need to remove wrinkles. If you prefer to use an iron, you can place a cloth between the academic dress and the iron. Low heat is also advised to prevent burn or iron marks.

If you have a question not covered here, please write in to graduations@serangoonbroadway.com.

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