Windows 7 > FAQs
  1. Would Computer Centre do a campus-wide upgrade for Windows 7?
  2. Would Computer Centre install Windows 7 for me if I upgrade or purchase desktop/notebook on my own?
  3. Can I borrow the Windows 7 installation DVD for self-installation?
  4. I have installed the Windows 7 Enterprise Edition on my own and Windows Activation is not working. I do not have the product/activation key. What can I do?
  5. Is there a cut-off period for Windows XP/Vista?
  6. What is the hardware requirement to run Windows 7?

 

1. Would Computer Centre do a campus-wide upgrade for Windows 7?

Computer Centre will not carry out a campus-wide upgrade exercise for Windows 7. The Windows 7 upgrade will be aligned with new PC purchases which are Windows 7-ready.

Departments/Staffs intend to purchase new PC from new PC Tender (to be available in Dec 2009), would have a choice to indicate Windows XP or 7 OS in the purchase order. Windows XP is offered as a choice to anticipate individual staff's use of software/s for research or teaching is incompatible to run on Windows 7 OS at this stage.

For new Notebook Ownership Scheme purchases by students/staff, only HP and Toshiba notebooks will come with Windows 7 from Dec 2009 onwards, while other brands will be ready at a later stage. Please refer to the Notebook Ownership Scheme website for updates (http://www.nus.edu.sg/comcen/notebook)

2. Would Computer Centre install Windows 7 for me if I upgrade or purchase desktop/notebook on my own?

No.

Students/Staffs are strongly advised to purchase notebooks from the Student Notebook Ownership Scheme that will come with Windows 7.

3. Can I borrow the Windows 7 installation DVD to upgrade my department’s PCs?

The Windows 7 DVD is available to faculties and departments on short-term loan for installation on University owned equipment. The installation is to be done by IT personnel. Please write to software administrator at for further information.

4. I have installed the Windows 7 Enterprise Edition on my own and Windows Activation is not working. I do not have the product/activation key. What can I do?

Windows 7 Enterprise Edition does not require a product key for activation. Windows will activate automatically once the workstation is connected to the network domain.

Computer Centre does not support activating any other editions of Windows 7.

5. Is there a cut-off period for Windows XP/Vista?

Direct OEM and retail license availability for Windows XP Professional had ended on 30 Jun 2008. http://www.microsoft.com/windows/lifecycle/default.mspx

Mainstream Support for Windows XP had ended on 14th Apr 2009. Extended Support for Windows XP will end on 8th Apr 2014. http://support.microsoft.com/lifecycle/?p1=3223

There is no known cut-off period for Windows Vista from Microsoft yet.

Important: See section 3 of http://support.microsoft.com/gp/lifepolicy for the definition for mainstream and extended support.

6. What is the hardware requirement to run Windows 7?

Please refer to the Microsoft Website for the information.

 

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