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Alternate Service Centres


For off-campus technical assistance for Acer Notebook, info as below:

Acer HelpDesk: 68956299
Acer HelpDesk email:

Customer can also choose to walk in to Acer Service Centre located at

29, International Business Park
#01-01, Acer Building, Tower A
Service Centre (Side Entrance)
Singapore 609923

Business hours:
- Monday to Friday, 8:45am to 5:15pm
Extended Hours:
- Wednesday, 5:15pm till 7:45pm
- Saturday, 9:00am to 12:00pm
(Closed on Sundays and Public Holidays)

Acer Other Service Drop Off Point (No repair)
Acer Gateway Service Clinic @ Stadium MRT Station, Unit #01-08/09
Address: 3 Stadiums Walk #01-08/09 Stadium MRT Station S (397692)
Business Hours: Monday to Saturday, 11am to 9pm
Close on Sundays and Public Holidays
You may drop off any Acer, eMachine or Gateway Products



SapuraService @ Toa Payoh (Apple notebooks, iPad & iPod)
Blk 970 Toa Payoh North, #02-06, Singapore 318992 Tel: 6250-5513
Operating hours: Mon to Fri (9am to 6pm) & Sat (9am to 1pm).
Closed on Sunday & Public Holiday
On Demand Service on site tel: 64842126
Apple software support Tel: 800-186-1087 or 6835-1812
List of other Apple ASP is found here



Hotline: 1-800-395-7933
Dell ProSupport: 7x 24 Technical Support & Assistance



AsiaPac Distribution Pte Ltd
219 Henderson Road, #05-01
Henderson Industrial Park,
Singapore 159556
Tel: 62720088
Business hours: 9am - 5pm (Mon - Sat)
Closed on Sundays & Public Holidays


Hewlett Packard

HP Service Centre
438A Alexandra Road
Block A, #02-08
Alexandra Technopark (Lift Lobby 2) Singapore 119967

HP Service Center
Tel : 1-800-272-5333
9am-9pm (Mondays to Fridays and Eve of Public Holidays)
9am to 3pm (Saturdays)
Closed On Sundays and Public Holidays

On Demand/Site Service call:
Tel  : 6262 5300 Quote model number and serial number
Day : Monday to Friday
Time: 9 to 5pm

Quick Drop off at these location:




Lenovo/IBM ThinkPad

Helpdesk / RMA (Technical Services)
UIC Helpdesk : 6249 2155 / 156
Thinkpad/ ideapad for onsite services
(one point of contact for arrangement for onsite services)

Alternatively, users can contact Lenovo direct

For Ideapad:
1800- 8185-219 (Local number only)
9 am - 6 pm Monday - Friday
9 am - 3 pm Saturday

Megalink Systems(ideapad service center)
170 Upper Bukit Timah Road, #05-06/07 Bukit Timah Shopping Centre
+65 64639469
Mon-Fri (Except Public Holidays) 9.00am - 6.30pm

For Thinkpad:
800 6011 343 (Local number only)

Thinkpad Service Center :
9 Changi Business Park Central 1
The IBM Place 2
Singapore 486048 Singapore 1800 4189933
9AM - 7:30PM Monday - Friday
(Excluding Public Holiday)
Monday – Friday, 8:00AM - 6:30PM (Local time)



SAMSUNG Customer Service Plaza
20 Toh Guan Road, #01-01 CJ GLS Building 
Singapore 608839
Operating hours
Monday - Friday          : 8:30 am - 5:30 pm 
Saturday                        : 8:30 am - 5:30 pm 
Closed on Sundays and Public Holidays
On-demand onsite warranty (NUS department) Tel: 6415 0798



Toshiba Notebook Service Centre
10 Kallang Sector, Data Dynamics Building Singapore 349280
Tel : +65 6741 8181
Day : Monday to Friday ; Closed on Saturday
Time : 8.30 am to 5.00 pm
Email : 
Refer to below link for Toshiba iSERV Drop-off Service :



Hotline: 6720-3835
No. 8 Burn Road, #11-16 Trivex
Singapore 369977
(Nearest MRT: Tai Seng CC11, please use exit A towards Irving Road and walk straight towards the junction)

Operating Hours:
* 11am to 7pm (Monday - Friday)
* 11am to 1pm (Saturday)
* Closed on Sunday and Public Holidays