• Birth of an ultra high-speed campus backbone at 6 x 10 Gbps aggregated bandwidth, providing an unprecedented network transmission capacity for supporting the rapid growth of the University in education, research and services.

  • Upgraded to the latest and fastest WiFi network of compliance to 802.11n standard at 250 Mbps, providing campus-wide coverage and exceptional self-healing capability for the support of increasing user mobility and computing on the move.

  • Leapfrogging growth in high performance computational resources with over 3,000 CPU cores and 30 TeraFLOPS of computing power in total, and for the first time, crossing the half-million CPU hours mark on research computing usage.

  • A modest beginning of a strategic investment on mobile computing with the launch of Mobile iPortal and Campus Map, defining a major commitment of the University on enabling a mobile community for timely access to information and collaborations without borders and boundaries.

  • NUS became the first university in Southeast Asia joining iTunes U, leveraging an industry standard platform and comprehensive infrastructure for producing and delivering digital contents to the faculty, staff, students, alumnus and audience globally anytime and anywhere.

  • The Staff Portal was successfully overhauled for the first time since its inception in 2002, a result of collective efforts from 30 departments over a period of 30 months in three phases. The one-stop Staff Portal features a customer-centric design, powerful search-over-browsing engine and consolidated contents across multiple business domains.

  • Ushered in a new era of diskless backup for a total data volume of 582 TB, replacing the use of physical tapes completely and coupled with the diligent choice of more power efficient storage systems, it has resulted in enormous power savings of 33% or cost saving of $98,000 yearly.

  • Launch of the University Housing Management System (UHMS) had significantly enhanced the student service and staff productivity through process streamlining and integration in room configurations, room applications, allocation, check-in, check-out and electronic payment.

  • Established best practices in data management in higher education and successfully institutionalized standard data protection measures for all the user communities after rigorous reviews and efforts with all key business units and stakeholders.

  • Achieved ISO 9000-2008 standards certification and a higher level of quality excellence in design, development, operations, maintenance and management of application software, networks, systems services, application systems administration, high-performance computing, infocomm security, data centre operation and user support.

  • NUS won the Best SAP Technology Platform Project (Public Sector Category) award for 2010 for the successful implementation of the Asset Management module and asset tracking via RFIDs.

  • First-time adoption of an open LAMP Web and application server platform for enterprise IT.  This enables community-driven and deployment of dynamic database-drive Web sites and applications.

  • The Virtual Machine (VM) service went online following years of planning, delivering its first 100 VMs and achieving average turn-around-time of less than 3 days in machine provisioning. This helps reverse the upward trend of power consumption in data centre with a reduction of 14.5% from a peak UPS capacity.

  • Established iPhenomenon program, equipping selective staff with emerging iPad devices for first-hand experience on potential use for work, study, education and social interactions. This, also, provides an enabling platform for innovation and mobile applications.