• Launch of enterprise Document Management System aimed at improving and streamlining unstructured corporate document management and archival across faculties/departments.

  • Launch of NUS Enterprise Portal, myNUS - a role-based enterprise portal providing all users personalised access to information, applications and services.

  • Launch of Employee Self-Service (ESS), a web-based application to allow staff members to query and update own data and personal photo.

  • Launch of Exchange 2000, the next generation of messaging and collaboration platform.

  • New institutional Web Content Management System which allows better manageability of internet web content through an improved development to production workflow.

  • Campus network upgrading, NUSNET IV with wireless connectivity through WinZone with deployment of about 350 wireless access points.

  • Implementation of Mobile Payment (m-payment).

  • Embarked on Phase II SAN implementation which includes information consolidation and remote backup.

  • Launch of ACAD-HPC Portal, Linux Cluster and PC Compute Farm to support general-purpose academic and research computing in NUS.