Key Components That Contribute to Professional Identity Development in Internships for Singapore’s Tertiary Institutions: A Systematic Review
1David CHIN, 1Yvonne PHILLIPS, 1WOO Mei Teng, 2Allie CLEMANS, 1YEONG Poh Kiaw
1 School of Sports, Health and Leisure, Republic Polytechnic, Singapore
2 Monash Education Academy, Monash University, Victoria, Australia
Name: David CHIN
Address: School of Sports, Health and Leisure, Republic Polytechnic, 9 Woodlands Avenue 9, Singapore 738964.
Chin, D., Phillips, Y., Woo M. T., Clemans, A., & Yeong P. K. (2020). Key components that contribute to professional identity development in internships for Singapore’s tertiary institutions: A systematic review. Asian Journal of the Scholarship of Teaching and Learning, 10(1). 89-113.
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Background: A critical outcome of work-readiness programmes such as internships is the development of professional identity, which relates to one’s professional self-concept based on attributes, beliefs, values, motives, and experiences. The lack of professional identity development during internships might result the leakage of trained students from the respective industries they trained for. Objective: The aim of this study is to conduct a systematic review of the literature on professional identity formation in the context of internships in order to provide guidance on how internship programmes can be better implemented in Singapore. Methodology: A comprehensive search of electronic databases was conducted in accordance with the PRISMA Statement to identify papers related to professional identity development, internship programmes, and the roles of academic institutions and companies. Results: Of the 58 articles identified, 46.6% (n = 27) focused on the perception of professional socialisation, 41.4% (n = 24) investigated the roles of mentoring, 29.3% (n = 17) examined internship experiences, and 25.9% (n = 15) studied reflection as a practice for professional development. Further analysis of the interaction of these four components yielded a more focused set of five components that contribute to developing professional identity in the context of an internship programme. These components are: reflection, mentoring, professional socialisation, self-efficacy and goal orientation, and critical thinking. Conclusion: This paper generalises principles and processes into new insights for developing professional identity, and a framework is proposed as a guide to implement professional identity development. Our findings can be used by future research studies to validate workplace learning frameworks as well as explore models for training coaches and mentors in the workplace.
Keywords: Professional identity, enhanced internship, workplace learning, pre-employment training, lifelong learning, SkillsFuture
Professional identity development in internships
A critical outcome of work-readiness programmes such as internships is the development of professional identity (Mather, Cummings, & Nichols, 2016), which relates to one’s professional self-concept based on attributes, beliefs, values, motives, and experiences (Dutton, Roberts, & Bednar, 2010; Ibarra, 1999; Schein, 1978). Professional identity can also be understood as a cognitive mechanism whereby individuals assign meaning to themselves that shapes their work attitudes, emotions, and behaviour (Siebert & Siebert, 2005). One’s professional identity can serve as an organising framework for an individual’s self-concept (Hughes, 1958; Stryker, 1987) and psychological well-being (Tajfel & Turner, 1979). In addition, professional identity provides behavioural guidance in the workplace (Ibarra, 1999) and affects moral decision-making (Leavitt, Reynolds, Barnes, Schilpzand, & Hannah, 2012), performance output, and career success (Arthur, Hall & Lawrence, 1989). Thus, professional identity influences how individuals claim purpose, self-worth, and meaning for themselves, and explains how they contribute to society. It is how much an individual identifies with an established profession, i.e., one which has an accepted body of knowledge, code of ethics, and commitment to professional ideas driven by a publicly-accepted professional organisation (Martens, 2012).
While professional identity is a significant feature, it often remains a hidden outcome of work-based learning programmes, where its development is taken for granted and regarded as a natural phenomenon where learning is assumed to have taken place through ‘osmosis’ (Trede, Macklin, & Bridges, 2011). Given that workers who develop a strong professional identity are more likely to be successful and stay longer in a profession (Moorhead, 2019; Shim, Hwang, & Lee, 2009), it is therefore crucial that professional identity development be an intentional internship outcome to enable a better workplace transition from pre-employment training (PET). At the same time, outcomes must be measurable. Clearly, more attention is needed in the design of work-based learning programmes to develop professional identity rather than leave it to chance (Trede, 2012).
Singapore’s challenge and the future of skills
According to Singapore’s National Population and Talent Division, the long-term resident workforce is expected to slow down as the labour pool shrinks (Population.sg, 2018). Therefore, it is critical that students who train to work in an industry do emerge as being equipped with the capacity to contribute to the target industry they are trained to enter. In reality, some students who enter tertiary education do not get into courses of their choice. While this is a challenge, it is also an opportunity to build professional identity so that these students will be more likely to stay in the industry; tertiary-level internships are one platform that can be leveraged to accomplish this.
Internships have long been a part of higher education in Singapore and in 2015, Enhanced Internships were introduced as part of Singapore’s national SkillsFuture movement to better integrate education, training, and career development (Ministry of Education [Singapore], 2015). These Enhanced Internships will be extended to all Institutes of Technical Education (ITEs) and polytechnic courses by 2020. To deepen students’ learning and ease the transition into their future work roles, Enhanced Internships include clear learning outcomes, mentorship, and extended durations. The development of professional identity to stem the leakage of students who are not going into careers they were trained for complements the objectives of Enhanced Internships and SkillsFuture (Ministry of Education [Singapore], 2015; Ministry of Finance (Singapore), 2015; SkillsFuture, 2015). For this reason, it is important to study the components in internship programmes that contribute to the formation of students’ professional identities. The aims of this study were to examine research on professional identity development in the context of internships as well as provide guidance for the further development of enhanced internship programmes.
The search and reporting format were conducted using PRISMA, an evidence-based approach for systematic reviews (Moher, Liberati, Tetzlaff, & Altman, 2009). The PRISMA model was chosen as it is a well-established basis for reporting of systematic reviews and meta-analysis. The PRISMA model (Figure 1) provides transparency in the process of selecting papers for a systematic review.
Figure 1. The PRISMA model for reporting systematic reviews and meta-analysis.
Using this comprehensive review process, our goal was to address the research questions by identifying relevant studies, evaluating them to synthesise key components, and integrating these findings to studies on human identity development.
The research questions for this study were:
- What, in the literature, are the components of internship programmes that develop professional identity?
- How could these components be implemented, according to the literature, for students, workplace. and academic supervisors?
Search and reporting strategies were activated in accordance with the PRISMA statement (Moher et al., 2009). Six electronic databases (Proquest, EBSCO, PubMed [Central], Medline [OVID], JAEOL and JEE) were searched to identify publications concerning the key elements that develop professional identity within workplaces. A detailed literature search identified articles published in English between June 2008 and June 2018. An additional manual search of reference lists was undertaken to identify studies not captured in the electronic database searches. The following groups of keywords were used in searching relevant articles:
- “Professional Identity” and “Workplace Learning”
- “Professional Identity” and “Internship”
- “Professional Identity” and “Elements” and “Attributes”
Selection of studies
Two reviewers (the second and third authors of this paper) performed the search of the electronic database independently and screened the relevant studies based on titles and abstracts. The second process of screening and evaluation of the selected articles were performed by the first and fourth authors using the inclusion and exclusion criteria (listed in the following section) for full review. Any inconsistences, disagreements, or discussions were carried out until all four authors reached a consensus.
Inclusion and exclusion criteria
In order to be included in this systematic review, the literature had to meet two out of the three criteria:
- Explore the definition and components of professional identity
- Investigate the components of internship programmes that develop professional identity
- Examine the role of students, workplace supervisors, or academic supervisors in professional identity development
Studies were excluded based on the following criteria:
- Studies’ samples that involved non-school internship programmes, such as on-the-job (OJT) training programmes, as these had weak links to curriculum
- Domain-specific studies in which it would be difficult to generalise principles that were transferable across contexts
Components of professional identity development
In the context of this study, 10 main components were identified based on its characteristics related to the roles of students, work supervisors, and companies. The 10 components were: reflection, mentoring, professional socialisation, goal orientation, self-efficacy, critical thinking, commitment to profession, internship experience, perception of profession, and work environments.
Data extraction and management
The full text review of the articles were tabulated according to source, author, objectives, participants and sample size, evaluation methodology, and conclusion. Each article was then categorised based on: 1) those that examined what builds professional identity only, 2) those that examined how internship programmes were structured, and 3) those that studied both. While the keyword search found articles that mentioned both “professional identity” and “internships,” many were focused on internship programmes but “professional identity” was only mentioned in passing. Thus, the three themes above were selected to clearly differentiate the context for analysis. Subsequently, a conclusion was written for each article based on key components that contributed to building professional identity. Out of the 10 components, five were further identified by considering both qualitative and quantitative aspects of professional identity development (Table 1).
Components of Professional Identity
The chart in Figure 2 shows the summary of the search strategy and how information was processed across multiple phases of data screening based on the PRISMA model (Moher et al., 2009). A total of 217 out of 8373 studies were selected based on titles and abstracts. A second screening yielded a smaller number of 105 articles based on the inclusion criteria.
Figure 2. Summary of the search strategy and selection process based on included and excluded studies
Information was extracted for each article were, specifically: author and year, objectives of the paper, sample size, methodology, what builds professional identity, how internships are structured, and which papers examined internship structure related to professional identity. The summaries that conclude the relevant findings for each article are in Appendix 1.
The 10 components that build professional identity related to internships were tagged to articles that examine each component and these are provided in Appendix 2. Of the 58 studies, 46.6% (n = 27) focused on the perception of professional socialisation, 41.4% (n = 24) investigated the roles of mentoring, 29.3% (n = 17) examined the internship experiences and 25.9% (n = 15) studied reflection as a practice for professional development. Interestingly, none of the studies was found to examine the critical thinking component of professional identity development. Limited studies were found in other components such as goal orientation (3.4%), self-efficacy (10.3%), perception of profession (3.4%), commitment to profession (5.2%) and work environment (10.3%).
The primary aim of this systematic review study was to examine studies on professional identity development in the context of internships in order to identify components and explore models to implement internship programmes that focus on professional identity development. From the review of existing studies, perception of socialisation, mentoring, internship experience and reflection were the four main components of professional identity development that received much attention. An analysis of how these components interact with each other yielded a more focused set of five components that contribute to developing professional identity in the context of an internship programme. These are: reflection, mentoring, professional socialisation, self-efficacy and goal orientation, and critical thinking.
Component 1: Reflection
Studies in our systematic review explored how reflection contributes to professional identity development. Research shows that reflection contributes to building knowledge, cognition, confidence, and personal and professional identity (Izadinia, 2013; Sutherland, Howard & Markauskaite, 2010) as well as professional maturity (Gustafsson & Fagerberg, 2004) and feelings of professionalism (Mann, Gordon, & MacLeod, 2009). The idea of constructive reflection (Thanaraj, 2017) considers reflection as a critical process in developing professional identity by making intentional the process of anchoring new concepts to previous learning as well as challenging current assumptions and encouraging new perspectives (Miller, Balmer, Hermann, Graham, & Charon, 2014; Samaras, 2002; Williams & Power, 2010). This results in positive changes in self-appraisal, the ability to consolidate theory and practice, and professional behaviour (O'Reilly & Milner, 2015).
Traditionally, the motivation behind reflective thinking is to help solve problems. However, the practice of reflection is more significant when it is used to build professional identity and continued enhancement of professional practice (Gidman, 2013; Paliadelis & Wood, 2016) by helping to define one’s professional self in terms of values and beliefs (Hong & Choi, 2011; Langley & Brown, 2010; Luehmann 2007; Tracey, Hutchison, & Grzebyk, 2014). These findings are supported by other studies on the topic of professionalisation. In the context of the sports coaching industry, Martens (2012) writes that the internalisation of a professional body of knowledge and ethical practices is key to the development of the profession as well as professionals. Thus, the purpose of reflection in an internship programme must help achieve professional development outcomes that lead to a greater professionalisation in that industry.
The literature reviewed also led us to examine three types of reflection: reflection-in-action, reflection-on-action, and reflection-for-action. When a person reflects “in action”, the reflection takes place in the process of the action and the immediate feedback is acted on to continue or adjust the action. On the other hand, when a person reflects “on action”, they do so after the fact where the event is recalled, reconstructed, analysed, and interpreted (Schon, 1983). New knowledge concepts are thus developed through reflection on what was done well, what could have been done better, and what other knowledge could have been applied (Bolten, 2005; Burns & Bulman, 2000). While reflection-in-action is more active in nature, reflection-on-action is more useful in integrating professional development into curriculum as “it enables potentially wide views on professional behaviour to be explored and related to the institutional values in the safety of a group” (Clandinin & Cave, 2008; O’Sullivan, van Mook & Wass, 2012). The third type of reflection, reflection-for-action, is also considered relevant to building professional identity as it helps learners consider how to improve professional performance and practices for similar future or hypothetical events. Thus, learners are able to effectively apply learning from past experiences when considering future actions (Tracey et al., 2014).
For reflection to achieve its learning outcomes, the reflective narrative should be multi-dimensional and include emotional, technical, and moral aspects (Callens & Elan, 2015). Work by Knez (2016) supports this multi-dimensional notion as it proposes a model of professional identity that includes two psychological elements, namely, emotion represented by a sense of belonging, and cognition, represented by the ability to merge theory and practice. In addition, Wenger (1998) reminds us that for reflection to facilitate learning and identity construction, it should not be done in isolation. Rather, it must involve coming together to challenge assumptions and practices in a constructive manner (Samaras, 2002; Williams & Power, 2010). In other words, the actionable insights gained from reflection must relate to self, others and practice (Boud, Keogh, & Walker, 1985; Jarvis, 1992; Mezirow, 1981). In the internship context, trusted relationships and a safe environment are critical to help build reflective practice in interns (Trede, 2012) and reflection, in turn, helps build professional socialisation and identity (Stockhausen, 2005). Last, learners must perceive and value reflection as important to the learning process in order for it to be effective, otherwise the benefits may not develop or have a negative impact on learning (Mann et al., 2009; Sandvik, Eriksson, & Hilli, 2014).
Personal development goes hand in hand with professional development as better people make better professionals. This is supported by studies showing that reflection promotes personal growth (Ackerman, Graham, Schmidt, Stern, & Miller, 2008) and the development of personal identity that, in turn, promotes the development of professional identity. Therefore, for students in internship programmes—who are in the midst of forming their personal and professional identities—reflection becomes a powerful enabling tool. For example, medical students that reflected on the uniquely high demands required of them in attending seminars and relentless routines felt a sense of “isolation” from other professions and began to identify more exclusively with being medical professionals (Miller, Balmer, Hermann, Graham, & Charon, 2014). Therefore, the opportunity to contemplate and reflect on what sets a profession apart from other professions should be part of the process of forming one’s professional identity.
Several aspects are apparent regarding the role of reflection in building professional identity. First, the building of self-concept and personal identity must be part of the process. Second, reflection must be an intentional part of the professional development process. Third, the process must be multi-dimensional and include defining one’s professional self in terms of values and beliefs as well as feelings and technical aspects. Fourth, the focus should be on reflection-on-action, which is thinking about what prior knowledge could have been applied, what was done well and what could be done better (which enables reflection-for-action). Fifth, reflection should include a social element, where professional practice and attitudes are co-created.
Component 2: Mentoring
Mentoring as part of a school internship can be defined in the context of a professional relationship, where a more experienced mentor acts as a guide or role model to help a student intern achieve professional and personal growth by providing interns knowledge, advice, challenge, and support (Karel & Stead, 2011; Moss, Gibson, & Dollarhide, 2014). The role modelling provided by mentors is crucial to professional identity development and an untapped teaching strategy (Hendelman & Byszewski, 2014) that not only helps mentees reduce stress while building competence (Mazerolle Eason, Clines, & Pitney, 2015) but also helps them integrate theory into practice (Jokelainen, Jamookeeah, Tossavainen, & Turunen, 2013; Petrilla, Fireman, Fitzpatrick, Hodas, & Taussig , 2015) and enjoy better career outcomes (Sweitzer, 2008). This mentoring relationship must be built on mutual trust as this is what encourages deeper self-reflection, professional growth, and receptivity to feedback (Petrilla, Fireman, Fitzpatrick, Hodas, & Taussig, 2015). While an attitude of genuine care is crucial for effective mentoring, mentors also need to have strong professional competence and interpersonal skills (Baglin & Rugg, 2010; Sabatino, Rocco, Stievano, & Alvaro, 2015).
However, the lack of a mentoring system, or poor mentoring can have a negative impact on mentees as well as the overall productivity and professional culture of an organisation. Studies also show that the breakdown of a mentoring system can result in de-motivation, anxiety, and less career satisfaction (Hinton, 2015; Pfund, Byars-Winston, Branchaw, Hurtado, & Eagan, 2016). Mentoring also has a positive impact on the mentor in terms of fulfilment through knowledge and skill sharing, enhanced leadership skills, and increased self-awareness and productivity (Pfund et al., 2016). This “collaboration” between the mentor and mentee supports the professional socialisation process, where the sharing and demonstration of professional values and standards helps establish a strong professional culture (Kay, 2015; Sweitzer, 2008).
The studies reviewed on mentorship point to several critical factors in relation to professional identity development. First, mentoring must be positioned as a professional relationship based on mutual trust as well as genuine care and concern for a mentee’s professional growth. Second, it is important to consider that while intentional mentoring can enhance productivity, motivation, competency, and career satisfaction for both mentors and mentees, the reverse can hold true, i.e., having a broken mentoring system can have the opposite effect. Third, mentoring supports professional socialisation that is critical to help interns work towards joining the professional ranks of a profession through the sharing and exposure to social norms, values, and standards of behaviour held by a profession.
Component 3: Professional socialisation
Professional socialisation can be described as a sense of belonging to a professional community and being accepted as one of the group. It is a strong determinant of professional identity formation during pre-employment training. Students should be encouraged to ask questions, share their interests, concerns, and experiences with a professional community, and take part in special work projects (Karel et al., 2011). In this way, professional socialisation can facilitate professional growth, innovation, pride, confidence, and a sense of belonging that internalises the values, beliefs, and attitudes of a profession (Kay, 2015; Rossi & Lisa hunter, 2011). The work environment also plays a part in professional socialisation and students must be able to observe role models so they can internalise observed professional behaviours (Sabatino et al., 2015). Conversely, professional socialisation can also have an adverse effect. If negative values are shared and demonstrated, students can feel disillusioned about what a profession represents (Higgins, Spencer, & Kane, 2010; Levett-Jones, Lathlean, Higgins, & McMillan, 2009). Therefore, the work experience must reflect a profession’s philosophy in terms of its beliefs, attitudes, and values as students will seek to learn, develop, and adapt to conform to these behavioural norms (Dinmohammadi, Peyrovi, & Mehrdad, 2013).
Studies show that relating to multiple stakeholders in an authentic work environment where students can establish relationships with peers, partners and clients should be a part the professional socialisation process to help build professional identity. (Leong & Crossman, 2015). Thus, professional socialisation can be supported through field placements that offer practice-based learning and authentic workplace experiences (Hinton, 2015; Hoffman & Berg, 2014; Petrilla et al., 2015) that link classroom theory to real-world practice (Baglin & Rugg, 2010). Assuming student interns can do the tasks, they should be empowered to perform in a professional role so they can have the chance to be accepted and evaluated positively by established members in the industry (Izadinia, 2014) or by clients or other stakeholders. Building professional identity should also involve giving interns professional responsibility and empowering them to make decisions as these provide a sense of validation and being valued as part of a team (Bradbury-Jones, Sambrook, & Irvine, 2007). For example, for a medical student, professional identity becomes stronger when patients treat them as a doctor (Weaver, Peters, Koch, & Wilson, 2011). In addition, professional identity can also be enhanced by giving occupational titles as these show an organisation’s trust in interns, which helps them become committed to tasks and appreciate how they fit into the bigger picture (Sweitzer, 2008). However, professional identity formation will be affected if interns do not feel welcomed or accepted as co-workers and if their work is not acknowledged and no feedback is given (Veltri, 2015). Thus, the goal must be to give opportunities to interact with peers and contribute to the industry by being exposed to the professional ecosystem by, for example, joining professional bodies (Gazzola, De Stefano, Audet, & Theriault, 2011).
Social exclusivity is another aspect that contributes to a sense of professional identity. For example, the social isolation of medical students in terms of physical location and course structure created a strong sense of shared identity and unity (Weaver et al., 2011). Identity formation and skill building are significantly enhanced when students reflect together on interesting shared experiences while being immersed in a profession’s culture as part of an internship placement (Birden, Barker, & Wilson, 2016). Similar to the established team development concepts proposed by Tuckman (1965), the professional identity formation in a team will also have its needed share of high points, low points, and conflicts as students build confidence, striving to balance professional and personal lives, create connections with stakeholders, manage expectations, and regulate their own emotions (Ackerman et al., 2008). The social element is important in building professional identity. In order to build trusted professional relationships, an environment that includes collaborative work activities as well as social activities must be present as learning “involves the whole person” (Lave & Wenger, 1991).
Finally, one of the desired outcomes of professional socialisation and strengthening a sense of belonging is getting interns to practice in the profession they are trained for so the training invested leads to positive contributions to the industry. Being able to identify with a profession is a key predictor of retention to a profession, as work commitment is a key construct of the relationship between the individual and a profession as well as its values (Clements, Kinman, Leggetter, Teoh, & Guppy, 2016). It is important to note that in order for individuals to be committed to a profession—to the extent of being unwilling to change professions—they must have an emotional or psychological connection to that profession (Lamote & Engels, 2010; Zhao & Zhang, 2017). This affective link to the profession must be made early. In the context of trainee teachers, it was found that commitment to the profession during pre-service training was a reliable indicator of entering and staying in the teaching service (Rots, Aelterman, Vlerick, & Vermeulen. 2010). The determinants of such an early-stage commitment were primarily due to the support of mentors and other teachers in that professional community as well as professional efficacy in being able to do the job well (Zhao & Zhang, 2017).
Our analysis shows several key factors that relate to professional socialisation as a key ingredient in developing professional identity. First, it is important to aim to foster a sense of belonging by giving interns responsibility in a professional role so they have opportunities to be evaluated, validated, and appreciated by members in the industry. Second, students should take on authentic work roles using a practice-based learning approach that includes the inherent complexities that arise in a real work environment. Third, interns should engage with multiple stakeholders. Fourth, it is valuable to build a sense of social exclusivity by using the placement as a platform to allow interns to establish a shared identity as they reflect on common experiences and struggles at work. Fifth, it is important to create platforms to discuss the meaningfulness of the profession to build a psychological link to the values of a profession as this will help retain interns in the profession.
Component 4: Self-efficacy and goal orientation
Self-efficacy can be defined as the perception of self-confidence in being able to perform a task to one’s own expectation under the prevailing challenges and conditions (Baglin & Rugg, 2010; Holland, Middleton, & Uys, 2012; Mat Nor, Yusoff, & Ismail, 2017). Studies show that self-efficacy has a significant impact not only on learning and skill acquisition but also perseverance, job satisfaction, motivation, and job performance (Bandura, 1986; Choi, Price & Vinokur, 2003; Gist & Mitchell, 1992; Judge & Bono, 2001). In the context of internships, legitimate work experiences, affective feedback and others’ belief in an intern are what mediates feelings of confidence and self-efficacy (Hoy & Spero, 2005; Smith, Tallentire, Cameron, & Wood, 2013; Woolfolk, 2001) and these, in turn, build capabilities that can be recognised that leads to further opportunities (Birden et al., 2016). This acceptance and approval of the role played by an intern increases self-efficacy through the process of professional socialisation (Izadinia, 2014).
However, studies show that while self-efficacy can increase at the start of an internship programme, it may fall when learners see the gap between their perceived and actual capabilities (Erdem & Demiral 2007; Lamote et al., 2010). Nevertheless, this gap, if managed well, can represent a zone of proximal development (ZPD) that can be used as an opportunity for effective professional development with a mentor (Vygotsky, 1978).
There is a strong coupling between self-efficacy and goal orientation. Goal orientation describes why individuals strive to achieve specific outcomes and how they define those outcomes as well as how they embrace or avoid difficulty. If the goal is to maximise an individual’s own abilities, then studies show that those with more self-efficacy tend to pick more challenging goals, are more task-oriented, and are more confident in their capabilities (Bandura, 1986). Two main goal orientations are defined by Carol Dweck in her well-established research on growth mindsets (Dweck, 2008). In any situation where learners try to achieve a goal, they can be more focused on mastering a task (task or task mastery orientation) or doing better than others (performance or ego orientation). Whether an individual chooses to define the goal as to achieve mastery or beat others, this choice will affect the way that learner approaches tasks and reacts to feedback (Elliot & Dweck, 1988). However, this choice can be affected by how safe the environment is, and where mistakes are punished or embraced as part of the learning process. To support a learning orientation in student interns, there needs to be opportunities created to practice and improve skills in a safe environment that moderates task difficulty in order to increase confidence (Holland et al., 2012).
Thus, self-efficacy and goal orientation are key determinants that contribute to professional identity development. Research shows that learners who are ego-focused tend to fear tough competition, lose confidence, and struggle to build a strong professional identity. As such, they do not do well in that profession despite being certain about their professional aspirations (de Lasson, Just, Stegeager, & Malling, 2016). Likewise, the opposite effect would hold true for task-oriented learners. Task orientation can be encouraged by redefining goals as task mastery instead of comparison with others. These goals can be planned using the “SMART” framework at the start of an internship programme (Welch, Spooner, Tanzer, & Dintzner, 2017) with the aim to be more reflective rather than evaluative at the end of the programme, so that students focus on what they will do differently moving forward. Thus, self-efficacy or the belief in one’s own competency leads to a focus on task mastery, where a learner is intrinsically motivated to learn for the goal of self-improvement.
Three aspects are apparent in terms of how self-efficacy and goal orientation are related to internships and professional identity. First, creating a safe environment of learning and task mastery rather than competition will more likely lead to a professional culture where interns take ownership of their own learning, embrace challenging problems, and strive for excellent job performance. Second, the growth of self-efficacy must be built on progressive successes and feedback for improvement based on real work experience. Third, to push the envelope for an individual’s self-efficacy, an experienced mentor should be available to guide learners through challenging tasks that are just beyond their own abilities.
Component 5: Critical thinking
Critical thinking is defined as the ability to analyse a problem in order to make objective judgements and involves the application of prior learning to current context (Pintrich, Smith, Garcia, & McKeachie, 1991). It is the metacognitive ability to ask critical questions, to test assumptions and evidence in order to facilitate decision-making, consider new perspectives, and explore possible alternative solutions (Miller et al., 2014). This metacognitive skill of understanding one’s own thought processes—what kind of professional one is now and what kind of professional one wants to be like in the future—can effectively contribute to professional identity formation (Cruess, Cruess, Boudreau, Snell, & Steinert, 2015).
While the development of critical thinking helps develop professional behaviour and identity, it is the practice of reflection and learning from solving challenges as a group that yields the best outcomes. Machin and Pearson (2014) explored action learning sets (ALS) in nurse training programmes and discovered that while students in the workplace were uncomfortable with action learning sets, they felt it enabled them to think more critically. An action learning set is a small group of 5-7 people that meet willingly to solve problems and learn from solving them. It is a group learning approach that is less dependent on experts with answers ,and more focused on learners helping each other to take action to solve problems and learn from the process. According to Revans (1998, p. 74), “There is no learning without action and no (sober and deliberate) action without learning.” Another aspect of critical thinking is the ability to challenge current assumptions, evaluate experiences, and change perspectives (Idzadinia, 2014; O’Reilly et al., 2015).
In summary, critical thinking is a valued asset in any profession and there is a clear link between metacognitive critical thinking and professional identity development. Several important factors can be derived from the studies reviewed. First, there is a strong link between the development of critical thinking as a skill and the practice of reflection. Second, the concept of action learning—where there is no hierarchy within a problem-solving team and everyone is committed to action—is crucial to progress critical thinking. Third, similar to the analogy of iron sharpening iron, professional socialisation is key to sharpening the problem-solving skills that will help interns grow their professional identity.
Implementing internship programmes that develop professional identity
Mylrea, Gupta, and Glass (2017) proposed that motivational principles at the core of Self-Determination Theory (SDT)—competence, relatedness, and autonomy—have the potential to facilitate professional identity development by helping interns to “think, act, and feel” like a professional in a specific industry. By mapping the five identified components that help professional identity development to the SDT model for practice-based pedagogical curriculum based on human identity development proposed by Mylrea et al. (2017), we can create a model to implement internship programmes that aim to develop professional identity. The presence of these five components create an environment for motivation and professional identity formation in the workplace. Table 2 shows the link between SDT and the components of professional identity development.
The components of professional identity development (PID) aligned to the components of Self-Determination Theory (SDT)
We can further develop a method for designing internship programmes that help form professional identity by looking at a model for professional identity development of new counsellors proposed by Gibson, Dollarhide, and Moss (2010). That model—presented as a multi-dimensional cube—proposes that three transformational tasks must happen for professional identity to develop, and that this transformation is a process that happens through experience over a period of time.
Table 3 presents three phases of transformation over time for each of three transformational tasks—modified from work done by Gibson et al. (2010)—applied to student internship programmes:
- Definition of professional role and responsibility
- Responsibility for professional growth
- Systematic thinking transformation
The transformational tasks and phases over time for professional identity development in an internship programme
The multiple dimensions of the transformational process that happens over time in each phase is more clearly shown in the cube in Figure 3. This framework can be used to implement internship programmes that facilitate transformational task progression as well as create a motivational environment that facilitates professional identity development. For each phase in each of the transformational tasks, there is a progressive building of professional identity. In the first transformational task, the work environment must help interns evolve their definition of what the role and responsibility in a profession is. Initially, those roles and responsibilities will be defined and validated by external parties, like supervisors and mentors. By phase three, the definition of the profession gets more internalised and self-validation takes over. The second transformational task is responsibility for personal growth. Similarly, for individuals to build professional identity, they will start out relying more on being taught and eventually take ownership of driving their own learning and personal growth. The third transformation task is systematic thinking. This describes how an interns’ locus of thinking will progressively expand from linking one’s professional identity to individual skills, credentials and values, towards how their role contributes to the ecosystem represented by a profession and its community.
Figure 3. Framework for aligning transformational tasks and phases in professional identity development in an internship programme
Based on this systematic review, an internship programme that seeks to build professional identity can be designed based on this framework. In such programmes, interns are more likely to develop a professional identity as they will feel that they can contribute to a bigger community, act willingly to drive their own professional development, and think and believe that they have the competence to take on and overcome challenging tasks.
In the context of implementing an internship programme, the cognitive, behavioural, and affective transformation that help interns think, act, and feel like professionals must take into account how the components of professional identity development interact with each other (Table 4). They cannot be applied or built in isolation as human and profession identity development is a holistic process.
Key components that drive professional identity development and how they interact with each other
Thus, the key components must be applied broadly as a concert of components that will achieve the transformational tasks represented in the cube model in Figure 3. For example, time and space must be allowed for reflective practice as individuals as well as in a team, where an intern’s reflections work and values can be validated by others. This must be intentional and may initially be a routine, but with role-modelling from mentors and other members, this practice will get more internalised. In turn, this will build problem-solving and critical thinking skills that boost self-efficacy and self-directed seeking of increasingly challenging task goals. If we see this in terms how it might look like in an internship programme, it could include meaningful reflections on real work challenges, where mentors and other members can recognise and validate contributions and give feedback and encouragement. This can be done on an online conversation platform where interns can feel safer, and have more time to reflect and build on the learnings and reflections of their peers and mentors. In any mentor-mentee or supervisor-subordinate relationship, such a simple initiative can build a sense of belonging and professional socialisation regardless of context, industry or discipline, as long as an authentic and challenging professional work task is the starting point.
Conclusion and Future Research
In this systematic review, we aimed to examine existing studies related to the development of professional identity in pre-employment training of student interns. This resulted in the synthesis of five promising components that contribute to professional identity development: reflection, mentoring, professional socialisation, self-efficacy and goal orientation, and critical thinking. While we tried to describe discrete components, identity development is holistic in nature. Thus, we have proposed a matrix to show how professional identity development stems from the interaction between these components within the domains of thinking, acting, and feeling. These findings can used as a starting point for more research and operational models, leading to intentional design for professional identity formation and to monitor and measure student learning outcomes, regardless of whether that student is an intern in pre-employment training (PET) or an existing employee in continuing education and training (CET).
One promising area for development relates to training mentors in workplaces. While a workplace learning programme for interns might include all the components of professional identity development, the one component that would enable and accelerate the process at the workplace would be the mentor who takes on the role of teacher, facilitator, and coach with specific intentions in their practice. Given that positive mentoring relationships can help build a workplace culture of productivity, efficiency, and professionalism, it is therefore worth looking at what can be done to train mentors at work to focus their leadership and facilitation skills in the context of the findings in this study. This will provide guidance for institutions seeking to enhance their internship programmes in partnership with employers and mentors at the workplace to improve student learning outcomes, students’ academic persistence and retention in the professions for which students are trained for. Future studies can implement and access how well the framework builds professional identity during internships, and longitudinal studies can go further to explore if such intentional programmes can increase students’ retention rates in the industries they were trained for.
This research is part of a bigger study on enhanced internships funded by the Tertiary Education Research Fund (TRF) from the Ministry of Education, Singapore. We would like to thank the student participants for their support and active participation in this study. We are also grateful for the help and advice from our research consultant, co-investigators and research assistant.
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About the Corresponding Author
David CHIN is a principal lecturer at Republic Polytechnic (RP), and his main teaching and research focus areas are in sports education, curriculum design, and education technology. David is co-PI for a research project funded by the Ministry of Education, Singapore-Tertiary Research Fund (MOE-TRF) on “Developing an Internship Framework for Professional Identity Development: A Study of Sports Coaches and Outdoor Educators in Singapore.” He was also the PI for a paper on “The effect of Mediated Learning Experience (MLE) on a PBL pedagogy-based journalism curriculum: A pilot study” that was published and presented at the 5th PBL Symposium (2017) in RP. The study looked at the effects of MLE on metacognition, task value and critical thinking in journalism students. He also contributes to workgroups on artificial intelligence in education, workplace coaching and mentoring, facilitation, and lesson design, as well as motivation and creating engaging learning experiences using technology.